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AHA Gateway Hotel

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AHA Gateway Hotel
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255 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Reviewed yesterday NEWvia mobile

Large clean room. Well situated with undercover parking. Staff friendly and attentive. As far a business hotel it ticks all the boxes. Wouldn't use it for vacation. Drain in the shower was blocked. Rooms clean

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Helpful?
Thank Lance S
Johannesburg
Reviewed 6 days ago NEW

Despite being a 3 Star graded facility the experience was superior - please keep the level of service and state of the facility. On criticism was the table arrangements for breakfast - make another plan. We will recommend the facility to our family and friends

Review collected in partnership with this hotel
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Helpful?
Thank John C
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear John C Thank you for the wonderful feedback, we take into consideration your comment relating to the breakfast table lay up, and will discuss with the team to make more appropriate. We look forward to your next visit. Kind Regards Jerod General Manager

Reviewed 1 week ago via mobile

Stayed there from the 9th- 13th of January and the staff was just excellent they were so friendly but kept their professionalism nothing was a problem to them special thanks to Zharma and Mlamuli(Reception ) Blessing, Ncami in the restaurant and Sthe for the wonderful service throughout keep it up guys

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Helpful?
Thank Thandolwethu1
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear Thandolwethu1 Thank you so much for the wonderful feedback and for pointing our our inspirational employees. We look forward to your next visit, Kind Regards Jerod General Manager

mahikeng
Reviewed 1 week ago

I really enjoyed my stay at the hotel, the food was deliciuos and a good welcoming, cleaning staff was also friendly and of course the kitchen ladies and waitresses.thank you,I would definitely visit the hotel again. Thnx.

Review collected in partnership with this hotel
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Thank mns2017
London
Reviewed 1 week ago

We stayed at the Aha Gateway Hotel at the beginning of January 2017. The staff were friendly and welcoming, the room clean and the bed very comfortable. Parking was easy in the car park of the adjacent shopping centre and it was convenient to be able to walk to the shops. We had a great stay. Thank you

Review collected in partnership with this hotel
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Helpful?
Thank Lin M
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear Lin M Thank you for the wonderful feedback, we continually strive for service excellence and are pleased we get it right more often than not. We look forward to your next visit Kind Regards Jerod General Manager

Paulpietersburg
Reviewed 1 week ago

The room and service of the hotel was great. The rooms are very spacious. Everything was clean and they were very professional. The breakfast was amazing! Excellent location for when you want to do some shopping in Gateway.

Review collected in partnership with this hotel
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Helpful?
Thank berndk253
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear berndk253 Thank you for the wonderful review. We continually strive for service excellence and are pleased we get it right more often than not, We look forward to your next visit, Kind Regards Jerod General Manager

Johannesburg, South Africa
Reviewed 1 week ago

The hotel is idealky located, close to the gateway shopping mall and the wave house waterpark. The hotel is very nice and the rooms spacious and comfortable. The checking in and out was a bit frustrating as itbtook some time and I had to pay an extra amount in addition to what i paid. Overall is a nice hotel.

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Helpful?
Thank Theodore L N
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear Theodore L N, Thank you for the wonderful feedback. We continually strive for service excellence and are pleased when we get the responses like this to show that our efforts are noted. We look forward to your next visit. Kind Regards Jerod General Manager

Johannesburg, South Africa
Reviewed 1 week ago

This Hotel is ideally situated next to gateway shopping center, and is only a short drive to the beach. Also the Breakfast was good, would recommend to couples or business travelers. I staff were friendly as well...

Review collected in partnership with this hotel
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Helpful?
Thank mbT8137BH
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear mbT8137BH Thank you for the wonderful review, We are pleased that our dedication to service excellence is recognised, we look forward to your next visit. Kind Regards Jerod General Manager

Johannesburg, South Africa
Reviewed 2 weeks ago

Excellent service and hotel is conveniently located near shopping mall and beaches. Friendly staff and willing to assist with all requirements. Admin staff also very knowledgeable of the area and good guides to places to visit.

Review collected in partnership with this hotel
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Helpful?
Thank Sassi V
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear Sassi V, Thank you do much for the positive feedback, we continually strive for service excellence and are pleased that this is recognised. We look forward to your next visit. Kind Regards Jerod General Manager

Western Cape, South Africa
Reviewed 3 weeks ago

Hotel provides clean room, and service is no poor. breakfast has a small selection. The hotel is conveniently situated next to Gateway Mall, giving one access to a range of restaurants and shops, There is safe walking access too this mall. The pool area did not wow me.

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Helpful?
Thank JAL047
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear JAL047 Thank you for sharing your experience on tripadvisor, we apologise that you did not enjoy the stay but assure you that we continually strive for service excellence, and do get it right more often than not. We trust this wont deter you from returning, Kind regards Jerod General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about AHA Gateway Hotel

Address: corner Centenary Boulevard & Twilight Drive | Gateway, Umhlanga Rocks 4321, South Africa (Formerly Three Cities Gateway Hotel)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: RM374 - RM570 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AHA Gateway Hotel 3*
Number of rooms: 146
Reservation Options:
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Hotel Style:
#6 Business Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from AHA Gateway Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Impressed with the towls in the bathrooom - better then many other hotels”
 of 5 bubbles , 16 Jan 2017 | Read review
“Not all rooms have baths and shower area is small”
 of 5 bubbles JAL047, 30 Dec 2016 | Read review
“Keep it up the good work”
 of 5 bubbles jbm718, 28 Dec 2016 | Read review
“Try and get a room that is not on the road side of the building to reduce the noise.”
 of 5 bubbles JennLynn78, 12 Dec 2016 | Read review
“Ask for room facing away from the road noisier than the centre side”
 of 5 bubbles FayeJohannesburg, 15 Nov 2016 | Read review
5 of 5
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