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City Lodge Hotel Umhlanga Ridge

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City Lodge Hotel Umhlanga Ridge
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138 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Reviewed 2 weeks ago

Awesome location, awesome vibe and awesome service..would highly recommend this hotel and is within walking distance of Gateway Shopping Center and great for when you are travelling solo. The rooms are modern and the breakfast variety is quite good.

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Helpful?
Thank Yoemna E
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us Yoemna. We are so happy that you enjoyed the convenience of the hotel’s location as well as our breakfast offerings; and found our staff so helpful and friendly - key components that we pride ourselves on! We look forward to having you stay with us again.

Reviewed 2 weeks ago via mobile

Very good cosy hotel, kids friendly, with a nice and warm pool. Great service and good value for money. Conveniently located in the middle of the Gateway shopping centre area, half way between central Durban and King Shaka's airport......5 minutes from Umhlanga rocks beaches, Oyster Box Hotel and Ile Maurice Restaurant......20 minutes from Ushaka Marine.

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Helpful?
Thank Alice S
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and for the positive and informative review. We are so glad that you enjoyed the hotel's location and your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

Check in was easy and you can do this online. Ask for a quite room if you are fussy about noise. Gateway Mall and surrounding restaurants are literally outside the door of the Hotel. I recommend Beluga Restaurant. The room is clean. In need of refurb as the decor is outdated. Good bed. Good clean pillows. Clean shower. Adequate amenities....

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Helpful?
Thank Nicole M
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us Nicole. We are so happy that you enjoyed the convenience of the hotel’s location and hotel facilities. We look forward to having you stay with us again.

Dundee, United Kingdom
Reviewed 23 January 2017 via mobile

We stayed one night here whilst touring S.Africa and it was ideally situated for us,across the road is a huge shopping mall,with eating establishments galore! Our room with balcony overlooked the Main Street across to the mall.We had two bedrooms,one with twin beds the other with a double,it really was spacious.Free wifi and safe are included.The breakfast was excellent as...

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Helpful?
Thank beardie27
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.

Durban, South Africa
Reviewed 15 January 2017

This is close to Gateway Shopping Centre. You can walk to it. Clean, fresh and nice. Nice Breakfast room and breakfast. Book in advance. Secure parking. Lots of parking. Lots of Restaurants in walking distance. Nice room service from .Italian Restaurant.

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Helpful?
Thank 798joeyv
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.

Australia
Reviewed 6 January 2017

My partner and I stayed at the City Lodge in early December. The hotel offered a great location, as our aim was to complete some Christmas shopping before we travelled up the coast. The room was a good size, with a lovely bathroom. I found the 'roller door' between the bathroom and bedroom odd, and was difficult to operate. We...

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Helpful?
Thank CanGirl08
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us, and we are so glad that you had a great stay! We look forward to welcoming you back soon.

Sandton, South Africa
Reviewed 25 December 2016 via mobile

We had an incredible one week stay as a family for the holidays at City Lodge, Umhlanga Ridge for several reasons: 1. Staff were all friendly, helpful and utterly professional right from the cleaning staff to management. 2. Location is superb. Metropolitan chic with the convenience of Gateway across the road and the beach just a 5 min drive or...

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Helpful?
Thank Romys A
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such a great feedback. We are absolutely delighted to learn that you enjoyed your stay with us and we are pleased to read your appraisal of our team, services and facilities. Our location is a real bonus...

Evergreen, Colorado
Reviewed 13 December 2016

Our room was very nice and clean with a comfy bed and I appreciated the air conditioning! However, it was quite noisy. Our "young" neighbors in the next room(s), (I think it was Rage week) partied all night. Also, you could hear the street noises in the room, but that is probably normal for a downtown hotel. The one bad...

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Helpful?
Thank Pamelaebe
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and for the constructive review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We are sad to hear about your experience with the sewage but we look forward to having you stay with us again soon

Reviewed 9 December 2016 via mobile

You get what you expect at this City Lodge, just like all the others. Decent room, decent service, decent breakfast. The problem here is that it is located in the heart of the Gateway shopping centre and business Park, which means lots of cars, people and other movement all through the night. Ask for a room that is not on...

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Helpful?
Thank HeinDG
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and for your constructive review. We are glad you enjoyed the room, breakfast and service. While the hotel is in a great location, it is true that the rooms facing Gateway pick up more noise from outside than rooms facing the courtyard area. Please visit us again and we hope we can get you...

Pretoria, South Africa
Reviewed 7 December 2016

This hotel offers good value for money, right next to the Gateway Shopping Centre. Great restaurants within walking distance from the hotel, makes for a very enjoyable dining experience. The rooms are a bit tired, and compared to other City Lodge establishments, it needs a revamp. I booked a smoking room, but I could not find an ashtray in my...

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Helpful?
Thank PhilipdeBruin
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and for the constructive review. We are so happy that you enjoyed the convenience of the hotel’s location as well as our breakfast offerings - key components that we pride ourselves in! We will certainly be forwarding your other comments to hotel management and we look forward to having you stay with us again

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Ideally situated next to the upmarket Gateway shopping and entertainment complex, City Lodge Umhlanga Ridge blends into the surroundings of its modern environment. Durban is just minutes away on the adjacent freeway, as is the city’s international airport. The five-storey hotel is in the heart of the new business district that has emerged in the Umhlanga area. It is also a short drive from Umhlanga’s popular promenade and beach front. ... more   less 

Additional Information about City Lodge Hotel Umhlanga Ridge

Address: 2 Palm Boulevard | P. O. Box 25173,Gateway M.C.P, Umhlanga Rocks 4321, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: RM465 - RM576 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel Umhlanga Ridge 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
City Lodge Umhlanga Ridge Hotel Umhlanga Rocks
City Hotel Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from City Lodge Hotel Umhlanga Ridge staff and other travellers.
4 questions
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Brisbane, Australia
Paarl, South Africa
Johannesburg, South Africa
over a year ago
Johannesburg, South Africa
over a year ago

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Questions? Get answers from City Lodge Hotel Umhlanga Ridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book in advance. Include Breakfast.”
 of 5 bubbles 798joeyv, 14 Jan 2017 | Read review
“I would ask if they could provide a quieter room.”
 of 5 bubbles Pamelaebe, 12 Dec 2016 | Read review
“Unfortunately there is no sea here, but full wifi is on ground floor”
 of 5 bubbles nicolenP3252DU, 7 Nov 2016 | Read review
“They are all good !!”
 of 5 bubbles DannyDavidsson, 29 Oct 2016 | Read review
“I have slept in the same side but would not mind anyside, particulary the one facing the Gateway Theatre of shopping itself.”
 of 5 bubbles petrosc581, 18 Oct 2016 | Read review
5 of 5