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Traveller (523)
Room & Suite (88)
Pool & Beach (58)
Overview
  • Excellent77%
  • Very good16%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“sugar club”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,319)
Filter reviews
1,266 results
Traveller rating
949
212
56
32
17
Traveller type
Time of year
LanguageEnglish
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949
212
56
32
17
Show reviews that mention
All reviewssugar clubnespresso machineattention to detailthe general managerindian oceanstar hotelpool areaeggs benedictoutstanding servicetsogo sunout of this worldbeach frontocean viewtreated like royaltysouth africahis teamtop class
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1 - 5 of 1,266 reviews
Reviewed 3 days ago

An old pink lady on the outside but nothing old with the service!! With the splash of the sea just outside the door we slept like babies everyday and woke up so refreshed. The sea views are to die for. Breakfast is like for kings...More

Review collected in partnership with Tsogo Sun Hotels
Thank KGADI B
Response from j0hnarith0, General Manager at Beverly HillsResponded yesterday

Dear Kgadi, Thank you very much for sharing your wonderful feedback. It is very pleasing to know that you had a great say at the 'Grande Dame' and were treated deservedly like the 'King and Queen.' We are extremely pleased that you had a restful...More

Reviewed 4 days ago

Always an absolute pleasure to stay at this hotel. The staff are friendly and always willing to go the extra mile to make ones stay enjoyable. Really one of the best hotels in the country from a staff service level. The rooms are well serviced...More

Thank Steven H
Response from j0hnarith0, General Manager at Beverly HillsResponded yesterday

Dear Steven, What a wonderful pleasure to read your superb review. We are very pleased and flattered that this is your 'home away from home' The team is dedicated to intuitive service excellence and your comments will go a long way in motivating the team...More

Reviewed 1 week ago via mobile

An excellent with exceptional customer service. Nice location with clean rooms. Roxanne in the hotel went out of her way to help out. From General Manager downwards the hotel staff were all very helpful. I would recommend staying at this hotelMore

1  Thank Munier J
Response from j0hnarith0, General Manager at Beverly HillsResponded 3 days ago

Dear Munier, Thank you very much for staying with us and for sharing your wonderful feedback. We are extremely pleased and humbled by your comments. We are encouraged to do even better and I shall definitely thank and recognize Roxanne on your behalf for her...More

Reviewed 1 week ago

The room was sea facing,spacious and very well attended. The grounds and the pool were kept in an excellent condition The Hotel has easy access to the Beach and foot path The staff are very attentive and very pleasant to deal with. There is an...More

1  Thank rayshirl2
Response from BEVHILLSUMHLANGA, General Manager at Beverly HillsResponded 1 week ago

Dear Valued Guest Thank you so much for the kind review after your recent stay at the Beverly Hills hotel. We are delighted to learn you enjoyed your stay, in particular our beautiful sea facing rooms and attentive staff. We are so glad you made...More

Reviewed 2 weeks ago

We spend a very enjoyable 4 nights at the Beverly Hills. The staff were all very friendly and helpful, nothing was too much trouble. The breakfast is outstanding and the location brilliant. The position of the Beverly Hills on the wonderful walking promenade is unbeatable...More

Review collected in partnership with Tsogo Sun Hotels
1  Thank grahampeiser
Response from BEVHILLSUMHLANGA, General Manager at Beverly HillsResponded 1 week ago

Dear Valued Guest Thank you so much for the kind review after your Anniversary stay at the Beverly Hills hotel. We are delighted to learn you enjoyed your stay , in particular our beautiful location and wonderful staff. we agree our breakfasts are simply sublime....More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$288 - US$597 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Bay View Hotel in Umhlanga Rocks
#2 Business Hotel in Umhlanga Rocks
#3 Romantic Hotel in Umhlanga Rocks
#4 Quiet Hotel in Umhlanga Rocks
#7 Family Hotel in Umhlanga Rocks
#11 Centrally Located Hotel in Umhlanga Rocks
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$288 - US$597 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Bay View Hotel in Umhlanga Rocks
#2 Business Hotel in Umhlanga Rocks
#3 Romantic Hotel in Umhlanga Rocks
#4 Quiet Hotel in Umhlanga Rocks
#7 Family Hotel in Umhlanga Rocks
#11 Centrally Located Hotel in Umhlanga Rocks
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (523)
Room & Suite (88)
Pool & Beach (58)
Dining (37)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
balanne
3 April 2017|
AnswerShow all 4 answers
Response from BEVHILLSUMHLANGA | Property representative |
Good day Thank you for your message. Our standard rooms do allow for one child staying with parents in the same room up to the age of 10 years - The child is accommodated with a roll away bed, at no extra charge except... More
0
Votes
Hanifah S
28 December 2016|
AnswerShow all 7 answers
Response from neilk396 | Reviewed this property |
So you cannot swim in the water directly in front of the hotel however the main swimming beach is a very short walk where there is a designated life guard controlled beach. I can't say much about the water temperature... More
1
Vote
AlainDeWitt
28 November 2016|
AnswerShow all 5 answers
Response from BEVHILLSUMHLANGA | Property representative |
Hi I regret we don't accept pets
0
Votes
Room Tips
"Try and get one of the upper level rooms for a magnificent view of the coastline."
Read review
"the view from the balcony overlooking the ocean is breathtaking."
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"Sea view side is spectacular, watch the sun rise over the ocean"
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"Sea view rooms are the best - apparently all rooms are sea view !! Request an upper floor room."
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