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The Oyster Box

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The Oyster Box
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1,654 Reviews from our TripAdvisor Community

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Showing 1,572: English reviews
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Reviewed 2 days ago NEWvia mobile

Beautifully situated right on the seafront. This is a hospitable and well-run establishment, despite current endemic water shortages. Still, guests are properly advised, provided for and have a luxurious stay regardless. The warm Indian Ocean breeze and crashing waves take away all remaining stresses ..

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Helpful?
Thank Cecilia H
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your stay with us at The Oyster Box. I am delighted that you thoroughly enjoyed yourselves at our beachfront hotel and were most impressed by the amazing hospitality offered, despite the water crisis. I look forward to welcoming you back in the near future. Kind regards, Wayne...

Benoni, South Africa
Reviewed 4 days ago NEWvia mobile

Let me say up front that I have a problem with this review - I can only rate it as high as excellent! This hotel is beyond excellent in my opinion. The defining element of this establishment is, without a doubt, the calibre of staff. Everyone, from the reception staff, to the waiters, to the ever attentive supervisory staff, to...

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Helpful?
Thank martinuksa
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to post your review following your fantastic stay with us at The Oyster Box. I am absolutely thrilled to hear that you praise all aspects of the hotel and cannot fault it in any way. Thank you for your compliments regarding our exceptional staff who made your stay incredibly memorable. It is...

Sasolburg, South Africa
Reviewed 6 days ago NEW

Our recent stay at the Oyster Box Hotel can only be described as service at its best. When entering the hotel you are almost immediately transported into another dimension and almost feel like royalty. Though there is a constant buzz all around, you are constantly impressed by the staffs individual and attentive attention. We can highly recommend the Oyster Box...

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Helpful?
Thank terenceh122
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest Thank you for your wonderful comments on Tripadvisor. Your commenst will certainly motivate the team further, attention to detail and intuitive service are hallmarks of the hotel and we are delighted you enjoyed your stay! Wayne Coetzer General Manager

Johannesburg, South Africa
Reviewed 6 days ago NEW

I visited the Oyster Box for a period of 3 nights. The booking made was completed by exceptional service from the Manager Tyler Liebenberg. The breakfast was really good and the service by the waiter Bradley was extremely commendable. Nothing was too much. The dinner at the Grill house represented was phenomenal. The ambience, service by our waiter Mathias just...

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Helpful?
Thank moodleysaras24
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest Thank you so much for your fabulous review, I am delighted my deputy Manager took great care of you in my absence. Your wonderfuil comments will certainly go along way to motivate the team. Thank you for staying with us. Wayne Coetzer General Manager

Pretoria, South Africa
Reviewed 1 week ago NEWvia mobile

Was our first stay at The Oyster Box hotel, friendly staff, especially Venuska from the gift shop, she knew one of our main reasons for visitig was meeting Skabenga, the resident cat, and she kept us in the loop with his ware abouts at all time. She is a big asset to the hotel. Great food, extremely friendly staff and...

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Helpful?
Thank Louise Crause C
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest Thank you so much for your wonderful comments! I am always delighted to read that guests have had a fanatastic time with us! We all look forward to welcoming you back in the very near furure! Kind regards Wayne Coetzer Gneral Manager

USA
Reviewed 1 week ago NEWvia mobile

This is now my 3rd stay at the Oyster Box and I am getting to know it a little bit better. The Oyster Box has the X factor. If you are anal retentive I would suggest you look else where. The place is often over run by kids and most certainly caters for families. As one would expect there are...

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Helpful?
2Thank CaptainJackman
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Sir Thank you for your Honest review, hugely appreciated. Thank you for choosing us when their are so many to choose from. I am sorry that we are always so busy, there are times when I wish it was a little quiter so that the team could offer an even better service experience, we are however always extremely busy,...

Reviewed 1 week ago

I had a large very well appointed room with excellent amenities - wonderful designer toiletries. Throughout the hotel there was amazing attention to detail. A bowl of apples at the reception, a complimentary ice cream cart by the swimming pool. Another thoughtful touch was tubes of sun screen by the pool. Breakfast was a sumptuous affair. I did not actually...

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Helpful?
Thank Wendy B
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your stay with us at The Oyster Box. I am delighted you found your luxury accommodation well appointed with excellent amenities and enjoyed the amazing attention to detail throughout the hotel. The High Tea is most popular and you may wish to enjoy this experience on your...

Chicago, Illinois
Reviewed 1 week ago

arrived to a massive upgrade, unrequested. Views of the Indian Ocean and Lighthouse are spectacular....from our room, breakfast, dinner and bar. Rooms and baths as comfortable and well appointed as any in the US at a traditional hotel. We ate dinner in-room, given our late arrival. Dinner was custom created.....they willl do anything possible you ask. WE'd go back, simply...

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Helpful?
Thank Thesweater
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to post your comments following your stay with us at The Oyster Box. I am delighted to hear that you thoroughly enjoyed your upgrade of accommodation overlooking the ocean and experienced delicious food in your room due to your late arrival. I look forward to welcoming you back to be spoilt again....

Longfield, United Kingdom
Reviewed 1 week ago

This hotel is fabulous.the welcome was so genuine,friendly.firstly we were offered refreshments,then all the checking in which was very quick efficient, Our room was clean bright, good view, and good housekeeping. The spa also offered very good treatments,we thoroughly enjoyed it there. The staff are all really friendly and are ready to help you. I loved it here and will...

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Helpful?
Thank Christine C
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to post your comments following your stay with us at The Oyster Box. I am delighted to read that you found everything to your liking, especially the efficiency from the friendly staff. I am equally thrilled that you enjoyed your treatments in our award-winning Spa and that you are already planning your...

Reviewed 1 week ago via mobile

We arrived on Saturday 18th March 2017. From the collection at the airport to our arrival and check-in, the service and attentiveness of the the staff has been superior. Our first evening we enjoyed the curry buffet, it was superb and Ndumiso was our waiter and his service was excellent - thank you!!

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Helpful?
Thank X2044UPkiml
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to post your comments following your stay with us at The Oyster Box. How wonderful to read that you thoroughly enjoyed yourselves, in particular the superior service and attentiveness of the staff. Thank you for pointing out the member of staff who stood out from a service point of view on The...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
The Grill Room
The Grill Room
Cuisines: Seafood, International, European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
THE LEGEND LIVES ON… AT THE OYSTER BOX Standing proud on Umhlanga’s beachfront, directly on the beach and overlooking the Indian Ocean, the 86-room Oyster Box, is one of South Africa’s best-loved hotels. Renowned for generous hospitality, attentive service and exceptional cuisine The Oyster Box offers all the colonial charm and nostalgia of a bygone era, but with all the modern comfort and amenities. Dining venues include the casual ‘Ocean Terrace’, serving casual and al fresco fare and a Curry Buffet, to the legendary, fine-dining ‘Grill Room’. The ‘Palm Court’ serves a lavish, traditional ‘High Tea’ daily, with live piano accompaniment. The Oyster and Lighthouse Bars are the hottest spots in town for sun-downers.The Spa is equipped with six treatment rooms, a Hydrotherapy Bath, grooming lounge, plunge-pool, state-of-the-art gym, Infinity pool and Tranquillity Lounge and offers the latest in health and wellness teatments.Facilities include two swimming pools, a private library, luscious tropical gardens and an intimate, 24-seater movie theatre. The Oyster Box is KZN’s premiere wedding and honeymoon destination and the ‘venue of choice’ for the conference and business market.Time spent at The Oyster Box will leave you with magical memories to last a lifetime. ... more   less 

Additional Information about The Oyster Box

Address: 2 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: RM1,280 - RM6,562 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oyster Box 5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Oyster Box Umhlanga Rocks
Hotel Style:
#1 Family Hotel in Umhlanga Rocks
#2 Romantic Hotel in Umhlanga Rocks
#2 On the Beach Hotel in Umhlanga Rocks
#2 Luxury Hotel in Umhlanga Rocks
#2 Spa Hotel in Umhlanga Rocks
#2 Business Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from The Oyster Box staff and other travellers.
9 questions
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Hertfordshire, United Kingdom
Stockton Heath, United Kingdom
3 months ago
Burton-on-Trent
over a year ago

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Questions? Get answers from The Oyster Box staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a sea facing room”
 of 5 bubbles moodleysaras24, 22 Mar 2017 | Read review
“Why would you wnat to spend time in your room when you have a magnificant view of the ocean sitting outside by the pool”
 of 5 bubbles , 20 Mar 2017 | Read review
“anything on the ocean....anything”
 of 5 bubbles Thesweater, 20 Mar 2017 | Read review
“All rooms are good”
 of 5 bubbles christinecO4721RL, 19 Mar 2017 | Read review
“Go the extra mile and book a sea view room”
 of 5 bubbles chris504164, 18 Mar 2017 | Read review
5 of 5