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The Oyster Box

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The Oyster Box
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1,653 Reviews from our TripAdvisor Community

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Showing 1,571: English reviews
Northern VA
Reviewed 25 September 2016

Stayed here unexpectedly due to a delay in travel, and my spouse and I are SO GLAD we were delayed! When we had to scramble to find a place somewhat near the Durban airport, our travel agent made reservations here. We arrived after an arduous day of travel to be treated graciously and quickly. While "seasoned", the hotel is well...

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Helpful?
Thank Wolfpack81
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to post your comments following your stay with us at The Oyster Box. It is fantastic to read that you enjoyed a memorable stay so unexpectedly following your flight delay and found the staff to be welcoming, courteous and helpful. It is always wonderful to receive such positive feedback which serves as...

Reviewed 24 September 2016 via mobile

I took my mom for a high tea at the Oyster Box. We were served by Siya at the Palm Court. His service was excellent. We will definitely be back. What a treat! The most scrumptious treats with great service.

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Helpful?
Thank Aurelia A
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your visit to The Oyster Box to enjoy High Tea in The Palm Court. I am thrilled that you thoroughly enjoyed yourselves with the scrumptious treats on offer and great service. I look forward to welcoming you back again soon. Kind regards, Wayne Coetzer General Manager

Canton of Basel, Switzerland
Reviewed 24 September 2016

We stayed at the hotel on the last leg of our stay in Durban. We can say we saved the best for last. The hotel is regal and beautiful. The staff are friendly and efficient and the rooms well kept. We did have a bad experience for lunch in the Ocean Terrece on our first day but the other two...

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Helpful?
Thank Willow441
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to post your review following your stay with us at The Oyster Box. I am delighted to know that you found the hotel beautiful and engaged with friendly and efficient staff. Our staff are passionate about ensuring every guest's stay with us is amazing and that every guest leaves wanting to return....

Reviewed 22 September 2016

Upon the moment we stepped out of our car onto the port- cochere and were greeted by exquisitely uniformed African Porters and Doormen and whisked inside to be welcomed with seemingly endless glasses of champagne and the grand elegance of this legendary hotel, we were transported to another era. The gracious, smiling, refined Manager at reception whose name I tried...

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Helpful?
Thank Lisa S
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to share your fantastic comments following your unforgettable stay with us at The Oyster Box. The feedback from our guests is so important to us and your wonderful compliments are highly appreciated. I am delighted to hear of what an amazing time you spent with us. Thank you for your kind words...

Reviewed 22 September 2016

I travelled to Durban, South Africa from the US for work in late September and I stayed at The Oyster Box. This hotel is truly a 5 Star hotel in every way. The level of service, the attention to detail, the food, the people are all better than par. The location on the beach, the view of the lighthouse and...

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Helpful?
Thank Sean R
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to post your review following your stay with us at The Oyster Box. I am delighted to hear that you thoroughly enjoyed all aspects of the hotel, in particular the amazing service, attention to detail and the delicious food. I look forward to welcoming you back in the near future to further...

durban
Reviewed 20 September 2016

I treated a special friend for her birthday lunch on The Terrace today. The service and attention we received from Charlie, our young waitron was outstanding. He was attentive without being intrusive, friendly without being too familiar, and knowledgable about the history of this magnificent old hotel, which came up due to the presence of the cheeky monkeys! He was...

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Helpful?
Thank stellis
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you very much for taking the time to write your kind words following your birthday lunch on The Ocean Terrace at The Oyster Box. I am absolutely delighted to read that you thoroughly enjoyed yourselves, in particular, the outstanding service from Charlie. I will be sure to share your comments with the team. I hope you will...

Durban, South Africa
Reviewed 18 September 2016 via mobile

I booked into the Oyster Box for our 20 year Anniversary. I could not have chosen a better venue. The day and evening was outstanding. We were also upgraded to a suite and all staff contributed to a most memorable anniversary. If you want to treat yourself and your spouse I suggest you visit this famous Durban landmark.

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Helpful?
Thank Shaunrivalland
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to share your review about your stay with us. It is wonderful to hear that you chose to celebrate your 20th Anniversary at The Oyster Box and that you felt it was the best choice you could ever have made. Your kind comments regarding your upgrade and the exceptional staff are most...

Pretoria, South Africa
Reviewed 18 September 2016 via mobile

We booked at a reduced rate on a special and for that price I think it was good value for money. I'm not so sure that their regular (very) high prices are warranted. Our room had a beautiful view and was nicely decorated. I don't like the idea of standing in a bath to take a shower and didn't expect...

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Helpful?
Thank TracyS76Pta
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest Thank you for all your wonderful comments on trip advisor, I am delighted you enjoyed so many aspects of the hotel, the wonderful décor, the beautiful gardens and the excellent service. I will definitely make a point of letting the waitress (Nomfundo) know that you thought her service was outstanding. With regards to the buffet, the buffet prices...

Morwell, Australia
Reviewed 17 September 2016

It was like stepping back in time to the days of British rule and all the extravagance that would have been in those days. Everything was perfect from check in to the high quality of the hotel and the guest rooms. Only negative was to get use to the orientation of how to find the room each time. Meals and...

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Helpful?
Thank Colint50
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to post your comments following your stay with us at The Oyster Box. I am absolutely delighted to read that you enjoyed the grand experience of your accommodation, meals and excellent staff always on hand to assist. I look forward to welcoming you back in the near future. Kind regards, Wayne Coetzer...

Marbella, Spain
Reviewed 17 September 2016

We loved it here, the atmosphere, lots and very good food and an over friendly staff. We didn't know what to expect but staying in this hotel was a very nice experience. We had a lovely view on the ocean and the room was nicely decorated.

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Helpful?
Thank 266Lauretta
OBumhlangaRocks, General Manager at The Oyster Box, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your stay with us at The Oyster Box. How wonderful to know that you found everything to your liking and enjoyed the amazing view and exceptionally friendly staff. I look forward to welcoming you back in the near future. Kind regards, Wayne Coetzer General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
The Grill Room
The Grill Room
Cuisines: Seafood, International, European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
THE LEGEND LIVES ON… AT THE OYSTER BOX Standing proud on Umhlanga’s beachfront, directly on the beach and overlooking the Indian Ocean, the 86-room Oyster Box, is one of South Africa’s best-loved hotels. Renowned for generous hospitality, attentive service and exceptional cuisine The Oyster Box offers all the colonial charm and nostalgia of a bygone era, but with all the modern comfort and amenities. Dining venues include the casual ‘Ocean Terrace’, serving casual and al fresco fare and a Curry Buffet, to the legendary, fine-dining ‘Grill Room’. The ‘Palm Court’ serves a lavish, traditional ‘High Tea’ daily, with live piano accompaniment. The Oyster and Lighthouse Bars are the hottest spots in town for sun-downers.The Spa is equipped with six treatment rooms, a Hydrotherapy Bath, grooming lounge, plunge-pool, state-of-the-art gym, Infinity pool and Tranquillity Lounge and offers the latest in health and wellness teatments.Facilities include two swimming pools, a private library, luscious tropical gardens and an intimate, 24-seater movie theatre. The Oyster Box is KZN’s premiere wedding and honeymoon destination and the ‘venue of choice’ for the conference and business market.Time spent at The Oyster Box will leave you with magical memories to last a lifetime. ... more   less 

Additional Information about The Oyster Box

Address: 2 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: RM1,329 - RM6,633 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oyster Box 5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Oyster Box Umhlanga Rocks
Hotel Style:
#1 Family Hotel in Umhlanga Rocks
#2 Romantic Hotel in Umhlanga Rocks
#2 On the Beach Hotel in Umhlanga Rocks
#2 Spa Hotel in Umhlanga Rocks
#2 Luxury Hotel in Umhlanga Rocks
#2 Business Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from The Oyster Box staff and other travellers.
9 questions
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Hertfordshire, United Kingdom
Stockton Heath, United Kingdom
3 months ago
Burton-on-Trent
over a year ago

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Questions? Get answers from The Oyster Box staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a sea facing room”
 of 5 bubbles moodleysaras24, 22 Mar 2017 | Read review
“Why would you wnat to spend time in your room when you have a magnificant view of the ocean sitting outside by the pool”
 of 5 bubbles , 20 Mar 2017 | Read review
“anything on the ocean....anything”
 of 5 bubbles Thesweater, 20 Mar 2017 | Read review
“All rooms are good”
 of 5 bubbles christinecO4721RL, 19 Mar 2017 | Read review
“Go the extra mile and book a sea view room”
 of 5 bubbles chris504164, 18 Mar 2017 | Read review
5 of 5