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Fairmont Zimbali Resort

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805 Reviews from our TripAdvisor Community

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Showing 758: English reviews
Pretoria, South Africa
Reviewed 3 October 2016

Hotel was wonderful. Rooms and hotel was clean and neat and good service. However, not child friendly and also very expensive in comparison with other similar hotels. Scenery and surroundings were lovely. Definitely more of a couples retreat than family holiday

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank ellesarahr2016
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear ellesarahr2016 Thank you for taking the time to share your feedback with us. We are most disheartened that you did not feel that your family needs were catered for during your stay with us. We strive to create an accessible environment for children and we pride ourselves in being a family-friendly destination. Therefore, we kindly request that you email...

Ballito, South Africa
Reviewed 3 October 2016

the staff treat you like royalty! i loved every ,minute of everyday, i even extended my stay as i couldnt stans leaving after 4 days, a definite honeymoon destination, the beauty of Fairmont is amazing

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank lesnap
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear lesnap Thank you for taking the time to share your wonderful review with us. Firstly, on behalf of all of us at Fairmont, congratulations to you and your spouse on your big day! We are delighted that the Fairmont Zimbali Resort was your destination of choice for your honeymoon and that you had a truly memorable experience with us....

Johannesburg, South Africa
Reviewed 3 October 2016

Not value for the money that you pay and then you find discrepancy in the billing on check out.... Second time this has happen to us Though thefrint desk staff are very pleasant Will try the lodge during our next stay

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank X9936GNjulien
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear X9936GNjulien Thank you for taking the time to share your feedback with us. We are disappointed that your stay at the Fairmont Zimbali Resort did not meet your expectations. Please accept our sincere apologies for the discrepancy in the billing on check out. We are sorry for the inconvenience caused and we would like the opportunity to address this...

cape town
Reviewed 29 September 2016

although a large resort I found the service and attention to detail very good. The views from the room are incredible as are the amenities(the privacy please) is hanging behind the front door which I used a few times during my stay. I experienced a true resort in that I was able to use the gym, spa, pool, restaurants and...

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Helpful?
Thank capetoenian
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Capetoenian Thank you for taking the time to share your stay at our resort. We are ecstatic to hear that you made use of so many of our facilities and that your experience with us exceeded your expectations. We are delighted that you enjoyed the personable nature of our staff, as we strive to deliver excellent service and unique...

Durban, South Africa
Reviewed 29 September 2016 via mobile

Third time at the Fairmont ZIMBALI resort. It is truly a hidden gem 35 minutes from central Durban. The check in is quick, front desk friendly and eager to please, restaurant staff are attentive, food was top notch. Resort clean. Not to far from shopping mall in case you forgot something at home. Few minutes drives to Sibaya casino, spa...

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Helpful?
Thank Lavas
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Lavas Thank you for sharing your stay with us. We are thrilled to hear that you had another wonderful stay at the Fairmont Zimbali Resort. We take pride in providing excellent service and it is a joy to hear that it is well received. We are happy that you enjoyed the beauty of our surroundings and of our resort....

Dubai, United Arab Emirates
Reviewed 29 September 2016

We checked in at the hotel for one night after a trip in Cape Town. Upon arrival we were already amazed by the beauty of the resort, with green luscious trees on one side and a beautiful view of the ocean on the other. Our rooms were very nice and came with a spacious balcony overlooking the ocean. The beds...

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Helpful?
1Thank Poseidon91
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Poseidon91 Thank you for taking the time to share your positive feedback with us! We are delighted that you had a wonderful stay at the Fairmont Zimbali Resort, and that you enjoyed the beautiful scenery we have to offer. Our calming sea views and abundant nature certainly do lend a certain tranquility to one's stay. We are overjoyed that...

Johannesburg, South Africa
Reviewed 24 September 2016 via mobile

The hotel is beautiful and modern. The food is also food with an amazing breakfast offering. However, if you are used to your 5 star service experience where the staff pretty much waits on you at every turn, you will not get it here. You will not get the, 'ma'am, can I get you anything else' at breakfast and if...

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Helpful?
Thank DesertLady2013
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear DesertLady2013, Thank you for taking the time to share your feedback with us. We are most displeased to hear that the staff interaction you had did not meet your expectations. This is not in keeping with the Fairmont standards and we apologize for any discomfort caused as a result. We hope to have another opportunity to host you and...

Bellville
Reviewed 22 September 2016

Shocking service from a quality property. Function held at Coral Tree restaurant. Music so loud my kids couldn't sleep. Had to insist to be moved. Staff not helpful at all. Shocking! Late check out not considered. By late I mean 1 hour later - requested 12h00 check out. Treated with utter disrespect from front desk director.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank danielbX104LB
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear danielbX104LB, Thank you for taking the time to share your feedback with us. We are most displeased to hear that your stay at the Fairmont Zimbali Resort did not meet your expectations. We hope that you will see this as a once off occurrence and not the usual standard of service with which we strive to provide all our...

London
Reviewed 19 September 2016

We stayed here for two nights prior to our trip on Rovos rail. We were looking forward to our stay, having looked it up on the internet prior to our stay. We were met by a very courteous driver at King Shaka Airport, who whisked to the resort in no time. On arrival we were greeted with a silly ritual...

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Helpful?
Thank Don M
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Megamoha Thank you very much for taking the time to share feedback on your recent stay at Fairmont Zimbali Resort with us. It is truly much appreciated. I am sorry to hear that our welcome hand washing station was not to your personal taste. As I am sure you can understand our hotel welcomes a variety of guests and...

London, United Kingdom
Reviewed 13 September 2016

Very warm welcome and friendly staff at all times. All facilities are clean and amazing. Wide selection of breakfast and we all enjoyed eating outside with one occasion seeing dolphins swim in the ocean. Rooms are clean and any issues were dealt with immediately. Not enough space for clothes but it was fine. Only problem was with one restaurant near...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank irenek903
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear irenek903 Thank you for sharing your positive feedback with us. We are happy to hear that you had a pleasurable experience at Fairmont Zimbali Resort. We take pride in providing great service and in our beautiful property and facilities. We apologize for any inconvenience caused with accommodating people at Bite Restaurant, but we are glad that this did not...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)

Additional Information about Fairmont Zimbali Resort

Address: PO Box 17, Zimbali | 4420, Ballito 4422, South Africa
Region: South Africa > KwaZulu-Natal > Ballito
Price Range: RM702 - RM1,293 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Zimbali Resort 5*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Fairmont Hotels and Jetsetter so you can book your Fairmont Zimbali Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Zimbali Hotel Ballito
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Zimbali Resort staff and other travellers.
8 questions
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Questions? Get answers from Fairmont Zimbali Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother - go to the Oyster Box or Beverley Hills Sun instead”
 of 5 bubbles , 26 Feb 2017 | Read review
“A room at the Oyster Box would be better”
 of 5 bubbles JoeyDock, 2 Feb 2017 | Read review
“the higher the rooms are the better view to see.”
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
  • Some of the hotel facility views and surroundings ..
 of 5 bubbles Jisa88, 2 Feb 2017 | Read review
“Choose the rooms on the higher levels they have good seaview.. we were on the 6th floor and it was perfect”
 of 5 bubbles Thinga_and_Cynthia, 31 Jan 2017 | Read review
“All rooms have a Seaview - excellent morning sunrise and sunset on good days!!”
 of 5 bubbles windancers2, 22 Jan 2017 | Read review
5 of 5