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nothing about the hotel says, 4 stars.
reception and check-out were slow.
really impressed with the breakfast buffet - good selection!
comfortable desk and chair that provided for a great working space.
Response from PHCenturion, General Manager at Protea Hotel Pretoria CenturionResponded 4 days ago
Thank you for your valued feedback and positive points regarding our breakfast buffet and great working space in our rooms. I am sorry to hear we did not meet your requirements for a 4 star hotel.
Rooms need modernising but otherwise comfortable. Breakfast is R195 whether you want a coffee or the whole nine yards which is a problem. Bar ran out of beer again. This happened on a previous visit. Seems they order more when they run out only. Major...More
Thank Mark B
Response from Shirley A, Manager at Protea Hotel Pretoria CenturionResponded 4 weeks ago
I am really sorry that your experience with us did not meet your expectation. It is really of a concern that the beer you ordered for the second time around during your visit was not in stock. I have brought this to my...More
Great location vlose to the Gautrain station, which allows for a short Uber ride to the hotel. The staff are very friendly and almost always smiling; this is a massive plus factor especially when you're stumbling into the hotel at 10pm after a failed check...More
The nice garden and abundant mediocre food does not make up for the difficulty of getting into the place with a stupid card system that adds nothing to the security, only possible to turn left out of the place so long detour to go anywhere....More
Thank Tertius K
Response from PHCenturion, Manager at Protea Hotel Pretoria CenturionResponded 1 December 2017
Dear Tertius K
I agree with you that the entrance from the main road may be challenging to use, however the centre island was put in place by the local authorities as a safety measure to prevent serious motor vehicle accidents from happening. There are...More
After flying to Johannesburg we wanted to get out of town, but not too far. This hotel is about a 30 minute drive from the Airport. It is a large well maintained property. The Rooms are Clean and Comfortable. The Restaurant and Bar are very...More