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I attended a Family Reunion on 9th to 11th Feb 2018. We were absolutely disappointed for many reasons. Firstly when I walked in there was a tray and 2 soiled bathmats strewn on one of the beds. When I tried to switch the kettle on...More
Not worth the money you spend. Will never ever go there again
Will also tell other people not to go to this place. In fact they should close down
Chalets not up to standard. Appliance not in working order. No Air condition in all the...More
2 Thank 78687AAA
Response from ezulwinibergresort, General Manager at Ezulwini Berg ResortResponded 5 days ago
Dear Mr. Ahmed Moosa Asmal,
Thank you for your feedback. While there were some issues that you mentioned like the 1 broken door handle and the placemats, kindly note that these have been sorted out. In terms of dirty linen, I believe that it was...More
Stayed this past weekend with over 100 family members for our biannual reunion and was so disappointed at the state of the resort and how everything from the chalets to the grounds has deteriorated since our last visit 2 years ago. i was in the...More
2 Thank rafeeab
Response from ezulwinibergresort, General Manager at Ezulwini Berg ResortResponded 4 days ago
Good day, I apologise that you had such a terrible experience with us. The duvet that you speak about with blood stains was kept aside for me to examine. I did examine it and these are rust stains. I have been notified by my laundry...More
I Must say I was really considering this resort for a family holiday but there are a lot of people that are complaining about the upkeep of this resort has this been upgraded in anyway? are the bathrooms and bedding clean and are could you...More
1 Thank Rowen S
Response from ezulwinibergresort, General Manager at Ezulwini Berg ResortResponded 10 January 2018
Thank you for your query. Our bathrooms and bedrooms are all clean. We have been upgrading the rooms slowly, and while the bathrooms and some furnishings are dated they are all clean.
We have uploaded new pictures onto our facebook page and also...More
We booked this holiday "last minute" and were not really sure what to expect.
The rooms are practical and clean, with all amenities required for a self-catering holiday.
The travelling distance to Royal Natal national park, makes this a great location, and the view of...More
Response from ezulwinibergresort, General Manager at Ezulwini Berg ResortResponded 30 April 2017
Thank you for your positive and constructive feedback. We will definitely look into the issues mentioned. We are currently busy with upgrading various things around the resort. We were happy to host you and your family and look forward to welcoming you again.
US$78 - US$151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Response from ezulwinibergresort | Property representative |
Be careful of words spoken in anger. Just an aside all my calls are recorded and threatening to take keys and enter our flat without permission is not a joke. You know very well that there have been numerous changes and... More
Be careful of words spoken in anger. Just an aside all my calls are recorded and threatening to take keys and enter our flat without permission is not a joke. You know very well that there have been numerous changes and upgrades to the resort. Nevertheless, with regards to other resorts you stayed at not charging you for the hall, each establishment has their own rules and regulations. We hire out our hall for a per day rate. The rate you were charged was the per day rate for the entire weekend. This is the discount I referred to.
I will not be engaging with you in this conversation further.
Thank you once again for your feedback.