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This was the worst hotel I have ever stayed it! It is nasty! I will never be staying here again. For being on the island in Lake Havasu and on the Island it should be a great hotel and it has so much potential. The...More
Good room with two double beds, TV, fridge and microwave but no coffee maker. Bathroom had bath with shower over. Breakfast was cereals, bagels, muffins, donuts, juice, tea and coffee. Staff very friendly and accommodating. There is an outdoor swimming pool that looked good although...More
Response from Alison P, Guest Relations Manager at Island Inn HotelResponded 23 March 2017
Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable...More
Pros - Great location-view of lake, stones throw from London Bridge. Staff were pleasant and eager to help. Reasonable rates. Cons - 20 minutes to check in (computer problem). Room was a wreck (computer problem - they swapped rooms quickly). Only one light worked. Was...More
Response from David W, General Manager at Island Inn HotelResponded 4 days ago
Thank you for taking the time from you busy schedule to provide us with feedback! We treat feedback as a gift because it allows us to fix deficits in service and/or standards that we might have missed.
I apologize for the length of time it...More
Husband and I spent 1 night at Island Inn Hotel and I have to say, they did everything they could to make us happy. I want to give a special thanks to Savannah and Sherri! The hotel itself needed some work, if getting a tax...More
Thank Elizabeth P
Response from David W, General Manager at Island Inn HotelResponded 3 days ago
Thank you for taking the time to let us know we are doing a great job! We know your time is valuable and appreciate that you took the time from you schedule to review us.
I will share your thank you's with the staff,...More
After reading the reviews I was a little worried but when we arrived, it was clean and the staff was friendly. Like many others said the property is a little dated, but the staff keeps it very clean and it looks like they are updating...More
Response from David W, General Manager at Island Inn HotelResponded 6 days ago
Thank you for taking the time from you busy day to let us know what we did right and where we can improve! We are currently updating the property as time and occupancy allows. We hope to show off the new look and amenities as...More
I've stayed here 3 times & no complaints. I found the staff to be very helpful & accommodating. If you are there during Spring break(as I assume that other complaining person was), yes, there are party goers. But you need... More
I've stayed here 3 times & no complaints. I found the staff to be very helpful & accommodating. If you are there during Spring break(as I assume that other complaining person was), yes, there are party goers. But you need to expect that at that time of year! They are correct about the breakfast though. Only thing hot is the coffee, but that's all I needed. I also like the location....away from some of the hustle & bustle, but close enough to the beach/park area to walk. I visited the park/beach many times...especially nice in the early. morning/sunrise.