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All reviewslondon bridgehappy hourvery nice hotelnice breakfastcomplimentary breakfastbed was very comfortablegreat place to staywafflesnice roomgrand canyonstayed one nightplenty of parkingupon checklakecarolinnscalifornia
Stayed for one night - we had wanted to visit to see London Bridge. Hotel is a little off the beaten track but in a nice quiet area. Work was being done on renovating and adding rooms but staff made sure we were aware and...More
As a Hilton Honors member, I called to make this reservation while I was traveling. At the time of this reservation, I was not told that the hotel was undergoing extensive remodeling. The hotel staff was very helpful. They provided transportation to local restaurants so...More
The remodel of this hotel looks like it is well overdue. Thankfully we only needed an overnight stay because the room was dirty, and old. Popcorn ceilings anyone?!?!?
Breakfast buffet was decent though, and staff were friendly, and accommodating.More
Thank Anne V
Response from John-HiltonHelp, on behalf of management at Hampton Inn Lake Havasu CityResponded 9 March 2018
Dear Anne V,
Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your comments and are very sorry for the condition of your room. We will address your comments with our housekeeping...More
This hotel is currently undergoing extensive renovations, so normal operations are extensively disrupted: the lobby is closed, as is the pool, so there is no place to just relax, other than your own room; check-in is in a temporary location, as is the breakfast/happy-hour lounge....More
3 Thank Richard0851
Response from Diane H, General Manager at Hampton Inn Lake Havasu CityResponded 19 February 2018
Thank you for your review. I apologize for any inconvenience you experienced while you stayed during our renovation. We should be done in just a few weeks and the transformation will be amazing. Next time you stay, remind us and we can remove...More
The Hampton Inn Lake Havasu is our go to place in LHC. Unfortunately, they were in the middle of a major remodel when we were there so things were not quite up to normal standards. That said; the renovated room we had was quite nice...More
We do not have cockroaches or bed bugs. I apologize that a complaint of such was not responded to, and I will look into that. At different times of the year we have had water beetles, although this is rare to... More
We do not have cockroaches or bed bugs. I apologize that a complaint of such was not responded to, and I will look into that. At different times of the year we have had water beetles, although this is rare to see inside the hotel. Also, we do not have bed bugs, and we have a very thorough inspection process for this.
I hope you decide to stay with us, and should you have any concerns please do not hesitate to reach out to me.