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Stayed here for 4 days during the balloon event in Lake Havasu.
The first impression at check inn is valid for the rest of the hotel.
They have a giant parking, Rooms are ok in size and clean, but....
There was a smell in the...More
Response from FrontDesk_GM, General Manager at Quality Inn & SuitesResponded 22 January 2018
Thank you for your review. We are glad that you chose us during the balloon festival and we hope that you were able to rest well in our spacious and comfortable accommodations. Your insightful and constructive feedback is appreciated as well. Please accept our apologies...More
We stayed two nights here with our two dogs. The staff was very helpful and nice. The room was clean. We enjoyed the hot breakfast each morning. The staff does a great job. The hotel is within walking distance to London Bridge, shops, and a...More
Thank Jenny P
Response from FrontDesk_GM, General Manager at Quality Inn & SuitesResponded 16 January 2018
It was a pleasure to have you, and your dogs stay with us here at Quality Inn & Suites Lake Havasu. We are glad you found our team friendly and helpful and that you enjoyed your stay in your comfortable room. Also, it...More
We requested accessible bath & near handicap parking when reservation was made, due to being seniors with disability. We were told our room was in back, down some stairs with no parking nearby! I told the desk clerk we could NOT do stairs. Thus the...More
Response from FrontDesk_GM, General Manager at Quality Inn & SuitesResponded 9 January 2018
We truly apologize for any confusion regarding your request for an accessible room and parking. It is never our intention to offer guests a room they cannot access or fully enjoy. We'll investigate this further and would appreciate the opportunity to provide you the accessible,...More
Front desk staff was excellent and room was clean. We were informed of New Years party and specials in restaurant. Given information about activities and places to eat in the area as well as discount coupons for local businesses.More
Response from FrontDesk_GM, General Manager at Quality Inn & SuitesResponded 4 January 2018
Our goal at Quality Inn & Suites Lake Havasu is to impress all our guests, so it's gratifying to know we succeeded during your visit. We're pleased our clean, cozy room was ideal for your stay. Our front desk staff will be happy...More
Over all pretty good. Had a lot of problems with the internet. Could not complete any of my work I needed to get done. I seemed to pick a time when they were having there Christmas party, because the restraint and bar closed for there...More
Response from FrontDesk_GM, General Manager at Quality Inn & SuitesResponded 12 December 2017
We appreciate you taking a moment to share an account of your experience. Please accept our apologies for the internet issues that you had. We have taken steps to upgrade our Wi-Fi but will share your feedback with our maintenance team to ensure that everything...More