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27/08/2017 28/08/2017
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    Hotel Promenade

    Corner Samora Michael Drive and Henshall Street, Nelspruit 1200, South Africa
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    Best prices for your stay
    27/08/2017 28/08/2017
    US$37
    US$33
    Great Deal
    US$37
    Traveller (4)
    Room & Suite (4)
    Dining (2)
    Mercure Nelspruit
    241 reviews
    #8 of 18 hotels in Nelspruit
     
    Sheppard Boutique
    36 reviews
    #10 of 77 B&Bs / Inns in Nelspruit
     
    Protea Hotel by Marriott Nelspruit
    139 reviews
    #7 of 18 hotels in Nelspruit
     
    Town Lodge Mbombela
    44 reviews
    #5 of 18 hotels in Nelspruit
     
    Overview
    • Excellent29%
    • Very good36%
    • Average14%
    • Poor14%
    • Terrible7%
    24 Apr 2017
    “Good overall (a bit pricy)”
    19 May 2017
    “Terrible experience.”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    3.0 Star Hotel
    All hotel details
    Offers from Hotel Promenade
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    Mercure Nelspruit
    241 reviews
    #8 of 18 hotels in Nelspruit
     
    Sheppard Boutique
    36 reviews
    #10 of 77 B&Bs / Inns in Nelspruit
     
    Protea Hotel by Marriott Nelspruit
    139 reviews
    #7 of 18 hotels in Nelspruit
     
    Town Lodge Mbombela
    44 reviews
    #5 of 18 hotels in Nelspruit
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (41)
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    1 - 5 of 37 reviews

    Reviewed 20 May 2017 via mobile

    The restaurant food was terrible and overpriced. The service at breakfast was slow and late. The lighting in the rooms was terrible and the bathroom was poorly designed. Very noisy due to the location of the hotel and windows that could not close properly. I...More

    Thank Mathew H
    Reviewed 24 April 2017

    extremely helpful staff that would go out of their way whenever i would need something rooms are roomy and clean enough free breakfast was very good and abundant very good wifi good position (very close to bus stop/taxi rank/supermarkets and shops) a bit pricyMore

    Review collected in partnership with Best Western
    Thank 517margheritac
    Response from Hote1Management, General Manager at Hotel PromenadeResponded 15 May 2017

    Dear Guest Thank you very much for taking the time to post a review on TripAdvisor, following your recent visit to The Hotel Promenade. It was indeed a pleasure being of service to you, and we truly appreciate your positive comments. I will share it...More

    Reviewed 26 January 2017

    > Was not informed about Wifi when checking in > Bath/shower was dirty > No toilet paper, soap or any other bathroom products upon arrival > Advised on a certain number of DSTV channels available on the TV however not even half were available >...More

    Review collected in partnership with Best Western
    1  Thank kerryp985
    Response from Hote1Management, Manager at Hotel PromenadeResponded 15 February 2017

    Good Day Kerry , Thank you for taking the time to review the Promenade Hotel. Excellence in customer care is of paramount importance. Your feedback will be reviewed by Senior Management regarding the maintenance , housekeeping & service related issues. We will address the mentioned...More

    Reviewed 9 August 2016 via mobile

    Stayed here for 2 nights while attending a wedding. Booked 2 rooms. Rooms were refurbished and looked nicer than in some of the pictures. Big room with big flat screen tv on the wall. Bathroom old but clean. Bath/shower combo..taller ppl will have difficulty with...More

    1  Thank es786
    Response from Hote1Management, Marketing Coordinator at Hotel PromenadeResponded 12 August 2016

    Dear Valued Guest, Thank you for your kind words following your stay at Hotel Promenade . We are glad to learn of your satisfaction with our staff. Your feedback is important to us and it helps us to maintain the standards we aim towards and...More

    Reviewed 26 June 2016 via mobile

    Poor wifi. No one at reception on check-in. No hot water. Noisy club close to room. Sullen staff. Broken cupboard. Noisy AC that creaks and sputters. Old carpets. No locks on door. Brown and beige. Might be in contention for the prize for worst hotel...More

    Thank wikusdutoit
    Response from Hote1Management, marketing coordinator at Hotel PromenadeResponded 28 June 2016

    Dear Wikus Thank you for taking the time to review Hotel Promenade. We appreciate your feedback and take it very seriously as we always aim to improve our services and customer experience. Please accept our sincerest apologies. Al of the things mentioned in your comment...More

    Mercure Nelspruit
    241 reviews
    #8 of 18 hotels in Nelspruit
     
    Sheppard Boutique
    36 reviews
    #10 of 77 B&amp;Bs / Inns in Nelspruit
     
    Protea Hotel by Marriott Nelspruit
    139 reviews
    #7 of 18 hotels in Nelspruit
     
    Town Lodge Mbombela
    44 reviews
    #5 of 18 hotels in Nelspruit
     
    About
    Amenities
    • Top amenities
    • Breakfast included
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Free Parking
    • Laundry Service
    • Meeting Rooms
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$38 - US$99 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Priceline, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and Agoda so you can book your Hotel Promenade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Mpumalanga >
    • Nelspruit
    Add Photo Photos
    Traveller (4)
    Room & Suite (4)
    Dining (2)
    Hotel & Grounds (16)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
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    Mercure Nelspruit
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    2.51 km away
     
    Chill Pepper Boutique Hotel
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    Nearby Restaurants
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    Saffron Restaurant
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    Nearby Attractions
    Lowveld National Botanical Garden
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    3.49 km away
    Ilanga Mall
    39 reviews
    2.48 km away
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    Ask a question
    Questions & Answers
    barbarajcamp
    9 January 2017|
    AnswerShow all 3 answers
    Response from es786 | Reviewed this property |
    its 10km or 15 minutes by car.
    0
    Votes
    barbarajcamp
    9 January 2017|
    AnswerShow all 3 answers
    Response from es786 | Reviewed this property |
    nearest entrance "gate" to kruger national park is an hours drive from hotel promonade
    0
    Votes
    Room Tips
    "clean, neat, comfortable rooms"
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    "Ask for a room that overlooks the courtyard."
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    "Read all the reviews before paying for your booking"
    Read review
    "Get new comfortable beds and that will make me come back because I come to Nelspruit every month for a week..."
    Read review
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