We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I stayed here for just one night on a business trip. When I checked in around 14:00, I was rudely told the room wasn't ready , the initial receptionist I spoke to was unfriendly (forgot her name). In trying to avoid having my day spoiled,...More
Thank Walter M
Response from The_CLHG_Team, Public Relations Manager at Town Lodge MbombelaResponded 1 week ago
Thank you for staying with us. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. However, we are disappointed that not all our staff provided good service as we aim to excel at our...More
Very basic accommodation - Clean. Comfortable bed. Basic limited DSTV. No Wi-Fi availability mentioned.Shower & bathroom. Checkout consisted of just returning room key (Departed 03h00 in morning). Convenient & well-located for 1 night stopover to participate in running event. No elevator up to 2nd floor...More
Response from The_CLHG_Team, Public Relations Manager at Town Lodge MbombelaResponded 2 days ago
Thank you for staying with us. We’re happy to hear that you liked most aspects of your stay including the location and room. We apologise for the issue that you experienced with your luggage – as a focused services hotel, we do not provide designated...More
We stayed here for one night after a family get-together. The rooms have been upgraded (soft furnishings) and looks good. Parking is safe. Bed is comfortable, bathroom clean and modern (shower only). Breakfast is extensive and service very good. I'll be back.
Response from The_CLHG_Team, The CLHG Team at Town Lodge MbombelaResponded 20 October 2017
Thank you for staying with! We are so happy to hear that you experienced excellent service, found your room comfortable and enjoyed the breakfast offerings - key components that we pride ourselves on! We look forward to having you stay with us again soon.
It's like I just fell asleep behind the wheel and here we go again? It's so unimpressive yet impressive. Everything just works.
After a hot journey the aircon was a real breeze. (see what I did there?) When we arrived here in Nelspruit (Mbombela) it...More
Thank De Wet V
Response from CLHG_PR_Consultant, Public Relations Manager at Town Lodge MbombelaResponded 20 September 2017
Thank you for staying with us. We're glad that you enjoyed most aspects of your stay. We will certainly look into your comments about the shower head and we hope to welcome you back again soon.
No fuss friendly check in where all had been prepared for our small group in advance. Secure parking. Clean presentable room and bathroom. Free adequate speed WI-Fi.
If disabled then one needs a ground floor room as there are no lifts. Overall a great place...More
Response from CLHG_PR_Consultant, Public Relations Manager at Town Lodge MbombelaResponded 11 September 2017
Thanks so much for your positive review of your recent stay with us. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.