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Protea Hotel by Marriott Nelspruit

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Protea Hotel by Marriott Nelspruit
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123 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Reviewed 4 days ago NEWvia mobile

This is not a bad hotel at all. It's a four star hotel situated on the N4. At first we thought it was difficult to find it, but once we had booked in. We saw that it was actually right on the N4. But our stay was very pleasant with good service from checking in on Friday and on even...

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Thank Ayanda N
Reviewed 2 weeks ago via mobile

The hotel was good and clean. I have to concur on the terrible service at the restaurant though. We only had 1 meal there because of this. I think they need to hire more staff. Otherwise the pool was fantastic for our toddler and us. The location is also great and easy to access.

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Thank Mzwakhe K
Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

Restaurant is a mess, the 1st night we waited about an hour and left without being served despite numerous attempts crying for help. 2nd night me and my wife had to share cutlery , non on the table.no...food is average. Accomodation rooms passage smelled cigarette smoke. Pools were not safe, there were pipes lying around which were tripping hazard. It...

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Thank Makonde D
Reviewed 3 weeks ago

We stayed here for three nights in September. We booked a room with two double beds (one for our little girl), and it was a clean, comfortable, decent size room. We ate dinner there on the Friday night, and it was excellent. My memory fails me now on the waiter's name, but he was very friendly and efficient. The only...

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Thank Charlene B
Johannesburg
Reviewed 4 weeks ago

The hotel is generally lovely and the rooms are neat. However, the service we received was very bad. Our conference room was neglected, only to be tidied up at the end of the day. After lunch, the room would be dirty, untidy , no clean water glasses. There was no variety in the meals and some of the food was...

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Thank Hazel M
Durbanville
Reviewed 24 November 2016

Not a bad venue, but no great service at all. got a room right next to the N4, but asked to be moved as the N4 with all its trucks was noisy. Dinner and breakfast was good, but service overall was very slow although the restaurant was not busy at all.

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Thank FWebb
Garrick G, General Manager at Protea Hotel by Marriott Nelspruit, responded to this review

Dear FWebb Thank you for leaving a review regarding your stay with us. At the outset, i would like to sincerely apologize for the lack of service you encountered in the restaurant. I have escalated this to the relevant department to be addressed. I am pleased to advise you, that our new sound proof windows have arrived and are being...

Greater Johannesburg, South Africa
Reviewed 17 November 2016

This Hotel really defines "adequate" to a Tee - there is nothing outstanding about it, but there's also nothing missing. The location on the edge of town makes it very accessible. The rooms are of a reasonable size and well presented. The Restaurant has a fair selection and the staff are neither intrusive or inefficient.

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Thank Simon K
Pretoria, South Africa
Reviewed 16 November 2016

I stayed for two nights, but were once again very pleased with the excellence of the Protea Group. The cotton bedding is from superb quality and the room is spacious and have a bar-fridge. A must visit is the Chimpanzee Sanctuary that is just outside Nelspruit.

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Thank Suzette F
Ladysmith, South Africa
Reviewed 15 November 2016

The location of the hotel is ideal for any traveller to Nelspruit. The hotel entrance and surroundings has it's own kind of charm. However, In comparison to some of the other Protea Hotel's that I have visited, the quality of the rooms are sub-standard. Linen was old and unattractive. Towels were almost perished and bath rug was torn. Dinner was...

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Thank Varsha B
Garrick G, General Manager at Protea Hotel by Marriott Nelspruit, responded to this review

Dear Varsha B Guest feedback is always valued and we thank you for leaving us a review on your recent stay with us. I have noted the obvious lapses and conveyed these to the relevant departments for remedial action. I personally will ensure follow through. Please accept my humble apologies for the inconveniences caused during your stay. I trust you...

Reviewed 25 September 2016 via mobile

Good sized rooms with two three quarter beds. Shower a bit small but in general well appointed. Dinner was adequate but nothing special at R185 a bit on the steep side. Breakfast was good. The service was good and the hotel well located.

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Thank 895murrayc
Garrick G, General Manager at Protea Hotel by Marriott Nelspruit, responded to this review

Dear 895murrayc Thank you firstly for taking the time of putting a review up on your recent stay at Protea Hotel by Marriott Nelspruit. Without the feedback from our VALUED GUESTS we would not be able to see if we were doing something right but more importantly doing something wrong. We are glad to see that you enjoyed your stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel by Marriott Nelspruit - Experience True Hospitality in the Mpumalanga Capital. The award winning Protea Hotel by Marriott Nelspruit forms the ideal starting point from which to explore the Lowveld with abundant sunshine, lush hills and valleys. Get comfortable and cozy under our crisp white linen or make use of you en-suite bathroom to unwind. Maintain that sense of calm in the hotel's Fig Tree Restaurant, which overlooks the pool. It serves delectable buffet breakfasts daily, as well as a selection of lunch and dinner dishes from an extensive a la carte menu. Protea Hotel Nelspruit is ideally located with easy access to national roads and the Kruger Mpumalanga International airport. Only 63km from the world-renowned Kruger National Park, the hotel is situated in the heart of Big Five country. ... more   less 

Additional Information about Protea Hotel by Marriott Nelspruit

Address: 30 Jerepico Street, Nelspruit 1200, South Africa
Region: South Africa > Mpumalanga > Nelspruit
Price Range: RM326 - RM572 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Nelspruit 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Protea Hotel Nelspruit
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Nelspruit staff and other travellers.
2 questions
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3 months ago

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Questions? Get answers from Protea Hotel by Marriott Nelspruit staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the pool would be the best option”
 of 5 bubbles 435simonk, 16 Nov 2016 | Read review
“There is no lifts at the hotel, so choose the bottom floor if you have issues with 'stairs'.”
 of 5 bubbles 90varshab, 15 Nov 2016 | Read review
“Join Procard as it allows you to have discount at Protea Hotel restaurant.”
 of 5 bubbles ga0palelwes, 30 Jun 2016 | Read review
“rooms on 300- are quieter, private”
 of 5 bubbles ZikZack, 18 May 2016 | Read review
“Higher floor - great view to pool side.”
 of 5 bubbles 349md, 4 Apr 2016 | Read review
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