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Shepherd's Tree Game Lodge

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447 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Pretoria, South Africa
Reviewed 1 August 2016

The food and overall service at this wonderful lodge is so amazing, words cant explain it but I would recommend that one makes it a point that they visit Shepherds Tree. The staff is always welcoming and willing to help, show concern when one seems/looks lost. Game Rangers and bush experience was very good, one cant expect a lot however...

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1Thank billym344
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear billym344 Thank you so much for your positive review of Shepherds Tree Game Lodge. We are always delighted to learn that our guests had a wonderful time with us, and that you'd be willing to recommend us to others. I will share your sentiments with my team and we hope to see you again for another visit soon. Kind...

Reviewed 26 July 2016 via mobile

We were at Shepards tree for a wintery weekend break from the hustle and bustle of city life. The GPS coordinates got us a little bit lost momentarily, but we called reception and they directed us and we finally arrived minimally flustered. The place was definitely worth the drive! The views are absolutely breathtaking! The staff is very professional! From...

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1Thank Aobakwe S
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Aobakwe S Thank you for this beautiful review of Shepherds Tree Game Lodge. It is good to know you thoroughly enjoyed your stay with us and found the staff to be professional. I will also share this with Jason and "other" Jason, and am glad that also the gamedrive experience lived up to your expectations. We hope to see...

Durban, South Africa
Reviewed 25 July 2016

Last may i visited this property and find it as an exclusive place to stay. I stay there for 1 night but its really worth staying at least 2 to 3 Night..Very nice experience to stay in the forest without TV sets. Its very natural way to spend your precious time while on holiday.

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2Thank KetanShah1972
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Ketanshah1972 Thanks so much for taking the time to review our property. It is very good to know you found us to be "exclusive" as this is exactly what we try to achieve and we are glad that we could make your short visit a good one. Hope to see you again soon... Kind Regards The Shepherds Tree Team

Reviewed 21 July 2016 via mobile

The lodge is first class and the staff is very friendly. The game drives are very good. Just make sure you take some very warm clothing for the Game drive. I would also definitely recommend going on the game walk as it's an unforgettable experience being able to spend time right in the bush with the animals.

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1Thank Gregory M
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Gregory M Thanks so much for this review of Shepherds Tree Game Lodge, and for rating us "first class". It is always wonderful to know our valued guests had a good stay, and we hope to see you again soon. Kind Regards The Shepherds Tree team

Warwick, New York
Reviewed 21 July 2016

My family and I travelled from NY in June spent 3 nights at the lodge, we were met by staff who just went out of their way to make the whole experience fantastic. Food was great, spa was great but new Jason our guide, made the game view out of this world. We saw the big 5, a lion kill,...

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Helpful?
Thank sosuds
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear sosuds Thank you for your positive review of Shepherds Tree Game Lodge. It is good to know you had a fantastic experience with us, and I'll be sure to share this with your guide Jason as well. We hope to see you again on your next visit to South Africa. Kind Regards The Shepherds Tree Team

Johannesburg
Reviewed 20 July 2016

My family spent three glorious days at Shepherd's Tree Lodge on the occasion of my daughter's 9th birthday. Our experience at this beautiful lodge exceeded all our expectations. The wonderful staff, the spectacular setting, the incredible dining, the beautifully appointed rooms ... the list is long! Our game drives were wonderful too and my children were so excited to see...

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Thank Johutch2013
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Johutch2013 Than you for this review of Shepherds Tree Game Lodge. We are delighted to know that you and your children enjoyed your stay with us and we managed to exceed your expectations. Also that they were able to see their first Leopard here. We hope to see you again in future. Kind Regards The Shepherds Tree Team

Jacksonville, Florida
Reviewed 15 July 2016

Now it's true I was not as vigilant as I should have been while traveling ie: leaving my wallet in the room while I was off eating breakfast,etc, but on my actual birthday I was scheduled for a massage and as I was digging through my wallet to see if I could splurge for an extended massage I found I...

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Thank Adventure4eva
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Adventure4eva Thank you for your valuable feedback. We view your concerns in a very serious light and are truly sorry that you did not receive the outcome you expected regarding this very unfortunate event. Unfortunately though, since you admitted that your money could have gone missing from another property I could not do much more, as explained to you...

Johannesburg, South Africa
Reviewed 15 July 2016

The single best customer service experience I have ever had. The staff are consistently friendly, helpful and accommodating, always smiling. It is my 3rd visit in 6 weeks. The quality of the lodge, game viewing experience and professionalism is exceptional.

Review collected in partnership with this hotel
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1Thank 387colina
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear 387colina It is wonderfull receiving feedback such as yours and we thank you for that. We try very hard to maintain our levels of customer service and after reading reviews such as this one, it motivates us to keep at it and do even better. We are glad you found us to be "exceptional", and I will share your...

Chicago, Illinois
Reviewed 14 July 2016

The experience went above and beyond what I had expected. Every meal was delicious. Our room was very nice. During our drive we had an angry elephant charge at us and our ranger was very calm and professional and got the elephant to go away. It was exciting, beautiful, and completely awe inspiring. I can't think of a single negative...

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Thank MichelleStates
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Michellestates Me and my team is extremely happy to learn that you found your recent stay with us to be "Absolutely Amazing", and receiving feedback like yours is the very reason we are always trying to improve and over deliver on our valued guests wildest expectations... You never know what to expect out on Safari, and I am glad...

New York City, New York
Reviewed 13 July 2016

The lodge and living facilities are 5 star, the food is excellent and the service was great. I highly recommend asking for Jason Hattingh to be your guide as he made our experience second to none. His enthusiasm, energy, and friendly demeanor made us look forward to every game drive. In the first two days, we saw lions, a leopard,...

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Thank mutumbo66
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Mutumbo66 Thanks so much for your review of Shepherds Tree Game Lodge. Myself and my team is happy to learn that you found our food and service to your satisfaction, and even more so that you managed to thoroughly enjoy your Safari experience with Jason. Ill be sure to share this with him as well. We hope you visit...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Skirting the northern slopes of an amphitheatre within the Pilanesberg Game Reserve lies Shepherd’s Tree Game Lodge, the lodge enjoys unrestricted vistas of the wilderness area of this big 5 wildlife sanctuary. Sweeping patios and sun decks adjoin the generous guest entertainment areas and rim-flow swimming pool. A gourmet restaurant, open entertainment decks, cigar lounge and gift gallery are amongst some of the facilities that discerning guests will find during their African safari. The lodge also includes a conference facility and Amani Spa. Attention to detail extends beyond the pleasure of your hosts, and is perhaps only rivaled by the contemporary cuisine, freshly prepared by dedicated chefs. Shepherd’s Tree features 13 double and 4 executive suites accommodating a maximum of 60 guests. Absolute privacy is ensures through the linear positioning of the suites along an elevated contour line, and providing panoramic vistas of the reserve. Each chalet features full en-suite bathrooms, tea and coffee making facilities, mini bar and safe. Whilst some of our guests will find proximity to the Sun City complex appealing, most of our guests are at Shepherd’s Tree for the thrill and excitement of big game viewing from the comfort of our custom built game viewers. Qualified and experienced guides are tasked with the pleasure of interpreting the sights and sounds of this vast wildlife sanctuary. The reserve is home to the big 5 and cheetah, wild dogs and hippo. Guests are encouraged to join their guide and host on 2 daily safaris, designed around optimal game activity periods, these occur in the early morning and in the late afternoon and evening, the afternoon safari is punctuated by a sundowner stop before continuing into the night with the use of a powerful spotlight. ... more   less 

Additional Information about Shepherd's Tree Game Lodge

Address: Pilanesberg Game Reserve | Sun City, Pilanesberg National Park 316, South Africa
Region: South Africa > North-West Province > Pilanesberg National Park
Price Range: RM2,037 - RM5,612 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shepherd's Tree Game Lodge 5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Shepherd`s Tree Game Hotel Pilanesberg National Park
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Questions & Answers

Here's what travellers have asked, with answers from Shepherd's Tree Game Lodge staff and other travellers.
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Questions? Get answers from Shepherd's Tree Game Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It looks like all rooms face out over the plains, you can't get a bad room.”
  • From the balcony looking at our neighbours house
  • From the bathroom looking at our balcony, which overlooked the plains
  • No neighbours for miles
  • View from the balcony
  • Huge bed looks out the windows to the sprawling plains
  • Massive bed with 4 poster nets that they open around the bed at night
  • Outdoor shower!
 of 5 bubbles DebbieINLux, 15 Feb 2017 | Read review
“All have outstanding rooms, closer to main hotel better but golf cart transport availible”
 of 5 bubbles 749beverleym, 11 Feb 2017 | Read review
“Room 17, Executive, all inclusive package (all meals plus morning and evening game drives)”
 of 5 bubbles RDPWAP, 29 Jan 2017 | Read review
“just excellent views from the room. ”
 of 5 bubbles aluisman, 26 Jan 2017 | Read review
“Lower numbers are nearer the hotel/pool/restaurant/bar - higher numbers are a short buggy ride away.”
  • Balcony.
  • Balcony view.
  • Pilanesberg view
 of 5 bubbles 549rickyj, 19 Jan 2017 | Read review
5 of 5