We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Palace of the Lost City

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Palace of the Lost City
The Palace of the Lost City
Panoramas (19)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,763 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Palace of the Lost City
See the most recent reviews
Showing 1,306: English reviews
Johannesburg, South Africa
Reviewed 15 December 2015 via mobile

What a great place, nothing can beat the Palace. From the moment you enter to the moment you walk into your room it is amazing. Room size, ammenities and facilities are great! Breakfast selection is wide and cater to all. We will definitely be back!

 Report
Helpful?
1Thank Jayshal K
Surat, India
Reviewed 13 December 2015

The hotel itself is the main attraction of the whole suncity apart from the valley of the waves which can be entered within the palace premises. Huge area of the hotel to explore ,live waterfalls, number of swimming pools, restaurants and frequent shuttle service within the suncity. A class of its own with an unbeleivable expereince if visitng suncity. An...

 Report
Helpful?
1Thank frehan36
South Africa
Reviewed 12 December 2015

From the moment we drove through the security entrance to the Palace, I knew that this was not the usual luxury hotel. The sculptures of golden Gazelle's leaping at the entrance to the Hotel greeted us. The porter service was very prompt and the staff in traditional neat attire greeted us friendly. Walking around the fountain with the cool mist...

 Report
Helpful?
1Thank Holidayjunkie2015
Mumbai (Bombay), India
Reviewed 11 December 2015

This Palace is located in man- made city in the middle of nowhere . It is stunning, beautiful & luxurious place in the middle of arid land near Johannesburg. It is a five star hotel with every luxury imaginable. From my balcony , I could see a water falls close by.The music of the falling water, chirping of birds and...

 Report
Helpful?
1Thank khuku
Ponte Vedra Beach, Florida
Reviewed 11 December 2015 via mobile

Wow. This place seems like a transport to Vegas or New York. The architecture is one of a kind and paintings and murals are amazing. There's no absence of things to do. A huge pool on property and a golf course and casino within a couple minute drive. If you come to the area, you have to stay here. 

 Report
Helpful?
1Thank Soki816
Reviewed 10 December 2015

If you are looking for an absolutely over the top experience, The Palace of the Lost City is your place. It is extravagantly decorated, however it is almost a little bit tacky. That being said, it does have all the qualities of a luxury hotel and the service was great. People at the concierge were very helpful and food was...

 Report
Helpful?
Thank Christina Y
Reviewed 9 December 2015 via mobile

Out of nowhere pops up Sun City in between mountains as you approach it. The first glimpse of The Palace hotel, we were awe struck, the big fountains in the entrance and the huge door. The reception very efficient, with a huge waiting with high ceilings, the conceirge very helpful and informative about the activities which are plenty in Sun...

 Report
Helpful?
Thank ShahSun
Johannesburg
Reviewed 9 December 2015

The concept of the hotel is very original but seems a bit dated. It is ginormous and we got lost twice trying to reach our rooms under very poor directions in the long dark corridors filled with very dated, dusty and musty rugs. Some of the staff was very professional saving the ones who seemed clueless and bossy during what...

 Report
Helpful?
Thank evelynegomis
Johannesburg, South Africa
Reviewed 8 December 2015

I attended a show over the weekend of the 28 November 2015 and decided to book two nights at The Palace. Apart from a hellish ride from Johannesburg, the hotel looked "tired". It was built for a time in the past and the rooms were rather badly decored. Old , toilets uncomfortable and the worst was the room service meal....

 Report
Helpful?
1Thank Fazil C
Windsor, United Kingdom
Reviewed 8 December 2015

Stayed here for 6 nights. Although the best hotel in Sun City I think I’d describe it as ‘dated opulance’. Pros: Free and fast wi-fi throughout the hotel Nespresso (or a similar brand) coffee machine in the room Concierge very helpful when it comes to booking restaurants and excursions Free taxi/shuttle bus service throughout the whole of Sun City and...

 Report
Helpful?
Thank clmswallow

2,661 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2157)
Viewed
Hotel & Grounds (663)
Viewed
Pool/Beach Area (180)
Viewed
Dining (181)
Viewed
View from Room (61)
Viewed
Room/Suite (188)
Viewed
Bathroom (78)
Viewed
Family/Play Areas (19)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (785)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (403)
Viewed
Amenities (33)
Viewed
Luxury Family Room (78)
Viewed
Luxury Room with Pool View (71)
Viewed
Luxury Twin Room (81)
Viewed
Dining (41)
Viewed
The Hotel (71)
Viewed
The Palace Pool Deck (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (101)
Viewed
Hotel & Grounds (24)
Viewed
View from Room (2)
Viewed
Dining (9)
Viewed
Room/Suite (38)
Viewed
Pool/Beach Area (4)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sun City
1.3 km away
Cascades, Sun City
Cascades, Sun City
#3 of 6 in Sun City
573 reviews
383.0 km away
Sun City Hotel
Sun City Hotel
#4 of 6 in Sun City
434 reviews
4.5 km away
Bakubung Bush Lodge
Bakubung Bush Lodge
#2 of 3 in Pilanesberg National Park
738 reviews
Show Prices
Show Prices
Show Prices
39.0 km away
Safari Lodge Hotel & Convention Centre
4.9 km away
Kwa Maritane Bush Lodge
Kwa Maritane Bush Lodge
#1 of 3 in Pilanesberg National Park
606 reviews
21.3 km away
The Royal Marang Hotel
The Royal Marang Hotel
#1 of 12 in Rustenburg
164 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more   less 

Additional Information about The Palace of the Lost City

Address: Sun City Resort off the R556, Sun City 0316, South Africa
Region: South Africa > North-West Province > Sun City
Price Range: RM1,170 - RM2,468 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace of the Lost City 5*
Number of rooms: 335
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Travelocity, Agoda, Booking.com and Jetsetter so you can book your The Palace of the Lost City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Palace of the Lost City staff and other travellers.
61 questions
Ask a question

See all questions (61)

Questions? Get answers from The Palace of the Lost City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depends on choice. Lots of different choices.”
 of 5 bubbles RoxySouthAfrica, 21 Mar 2017 | Read review
“Room overlooking swimming pool”
 of 5 bubbles christinecO4721RL, 19 Mar 2017 | Read review
“Any room in the Palace would be great”
 of 5 bubbles 561dewaldm, 19 Mar 2017 | Read review
“Quiet floors, amazing views”
 of 5 bubbles Robin_Clare-Talbot, 15 Mar 2017 | Read review
“Give this one a miss”
 of 5 bubbles 828desd, 14 Mar 2017 | Read review
5 of 5