We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palace of the Lost City

Save
Traveller (2746)
Room & Suite (647)
Dining (278)
Overview
  • Excellent64%
  • Very good19%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“lost city”(263 reviews)
“crystal court”(73 reviews)
“tusk bar”(55 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$516.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Sun City hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "ca19964c39e6488f913cdf319294259c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302767,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32685405],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":4,"year":2018},"checkout":{"day":30,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":516,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"ca19964c39e6488f913cdf319294259c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":516,"lowestMetaPrice":516,"additionalPartner":false,"highestMetaPriceDisplay":516,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":516,"lowestMetaPrice":516,"highestMetaPriceDisplay":516,"hotelName":"The Palace of the Lost City","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNhMTk5NjRjMzllNjQ4OGY5MTNjZGYzMTkyOTQyNTljIiwiQUlLIjoiNGEwNzUzZjU4NDZkNDhlZjhmNDI1YzEyM2JkOGJhNDAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/04/2018", "checkOut": "30/04/2018", "lowestPrice": "US$516", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32685405":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,182)
There are newer reviews for The Palace of the Lost City
See the most recent reviews
Filter reviews
1,607 results
Traveller rating
917
335
181
98
76
Traveller type
Time of year
LanguageEnglish
More languages
917
335
181
98
76
Show reviews that mention
All reviewslost citycrystal courttusk barthe grillhigh teaoysterssushiover the topsouth africaamazing hotelother hotelsout of this worldbreakfast buffettreated like royaltywave poolwater parkmain restaurant
FilterEnglish
Updating list...
441 - 445 of 1,607 reviews
Reviewed 20 October 2016 via mobile

We came to this poor and old hotel after a great vacation in South Africa. The hotel is so old need immediately renovation. The children beds terrible. For summery it's looks great and beautiful in the pictures but that's all.

2  Thank ArielBenDayan
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 24 October 2016

Dear ArielBenDayan We are sorry to see that you did not enjoy your stay with us at the Palace. Please accept our apologies. The hotel is currently busy with a renovation program, to upgrade our facilities. Kind regards

Reviewed 20 October 2016

From visiting and staying at this hotel in early October, we could imagine the grandness of the Palace when it opened in the early 90's. As other reviews suggest, the hotel is old in general, but for us it didn't affect our stay. And yes...More

Thank HMoz
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 24 October 2016

Dear HMoz We appreciate your extensive review of the hotel, and have taken note of your pros and cons. Kind regards

Reviewed 20 October 2016 via mobile

The Staff at the Palace make you feel special from the second you arrive. The hotel is truly a master piece and screams over the top luxury! If you wanting a truly African experience look no further. There is so much to do and see...More

Thank 25justinnel
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 24 October 2016

Dear 25justinnel We appreciate your "5" star rating of the hotel! As you mention there are lots of activities available for the whole family to do!! Our breakfast buffet is certainly extensive....I agree with your that the waffle and pancake station is a must!! Warm...More

Reviewed 19 October 2016

Well, what can you say..... Anyone who has the chance to visit South Africa must visit this amazing hotel as part of the trip. Yes more expensive but it is an enbelievable experience even down to the reception arranging a chartered aeroplane from Sun City...More

Thank Duncan C
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 24 October 2016

Dear Duncan C Great to see you enjoyed your adventure at the Palace hotel!!! Warm regards

Reviewed 18 October 2016

We returned to Sun City after having a terrible experience here in March. What a difference!! Silas, Phantasia (tusk bar) Yvonne (breakfast) were absolutely wonderful. Friendly and helpful. The Hotel Rooms could perhaps do with a few upgrades, the air conditioner was very noisy and...More

Thank Warwickvb v
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 19 October 2016

Dear Warwickvb v We appreciate your feedback of your most recent stay at the Hotel. Its great to see you noticed the improvement. Thank you for making mention of the staff who made a positive impact during your stay! Kind regards

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$285 - US$600 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$285 - US$600 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (2746)
Room & Suite (647)
Dining (278)
Pool & Beach (238)
Amenities (34)
Family and Play Areas (23)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
AJ92011
28 February 2018|
AnswerShow all 6 answers
Response from sunint | Property representative |
Good Day, There are many activities just off the Sun City Resort property. You may follow the below link to view these activities: Sun City Safari Tours Apart from what is view able on line, the facilities around the... More
0
Votes
AJ92011
20 February 2018|
AnswerShow all 3 answers
Response from sunint | Property representative |
Good Day, There is no age restriction. Regards, Sun Share
0
Votes
Zoe K
12 February 2018|
AnswerShow all 7 answers
Response from Chui Yee C | Reviewed this property |
I followed the tour and needed to wake up to Safari in the early morning because of the weather. In the early morning, temperature is cool. It is suitable for animals to eat and walk around. Otherwise, animals would hide in... More
1
Vote
Room Tips
"Get a room reservation or you won't get in!"
Read review
"All rooms are good. I liked the room with garden view. Was nice and quiet."
Read review
"Rooms looking over the pool, run at a high premium."
Read review
"all rooms are good, but keep your patio doors shut or the monkeys will come in"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing