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The hotel really is somewhat run down. Decor in the rooms is old and old fashioned in appearance. One has the feeling that this needs an urgent revamp.
The staff too seem to have lost the way. While very polite they lack any sense of...More
We stayed in a junior suite.wich was rather spacious and clearly one of the upgraded rooms already done. My family had a great time in the resort. Everything was up to standard except the breakfast area. It was like a freezer. I mentioned it to...More
The porter/driver provided an excellent service upon arrival by taking our luggage from the car and ensured that our car was safely parked.
When we checked-in around 17:00 was still cleaning the family room that was allocated to us. The cleaner was extremely unfriendly as...More
I'm not a complainer but at our arrival the bell boy took our suitcases in the left elevator in the lobby (there r 3 of them) we were at the 8th floor , it got stuck in the 8th and the door didn't open after...More
Response from Hopewell D, Manager at Cascades, Sun CityResponded 1 week ago
Thank you for giving us feedback on your recent stay at Sun Cascades. Please accept my sincere apology for the inconvenience caused due to lack of sense of urgency to resolve the elevator problem.
A call was logged however the service provider took...More
Sun City in south africa is a wonderful place, we managed and always with lots to do. We stayed for a weekend in the Cascades Hotel. Unfortunately although the Sun City complex was generally good, the cascades hotel is old and in dire need of...More
US$203 - US$417 (Based on Average Rates for a Standard Room)
Star rating provided by TGCSA.
Non-Smoking Rooms ,
Number of rooms
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