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I'm not a complainer but at our arrival the bell boy took our suitcases in the left elevator in the lobby (there r 3 of them) we were at the 8th floor , it got stuck in the 8th and the door didn't open after...More
Response from Hopewell D, Manager at Cascades, Sun CityResponded 5 weeks ago
Thank you for giving us feedback on your recent stay at Sun Cascades. Please accept my sincere apology for the inconvenience caused due to lack of sense of urgency to resolve the elevator problem.
A call was logged however the service provider took...More
Sun City in south africa is a wonderful place, we managed and always with lots to do. We stayed for a weekend in the Cascades Hotel. Unfortunately although the Sun City complex was generally good, the cascades hotel is old and in dire need of...More
Great getaway when you want to retreat from the city life.
I expected more from this hotel, as a 4 star hotel.
Service was great, Rooms are small and need to be upgraded.
They are currently upgrading sun city, so look forward to seeing when...More
Response from Hopewell D, Manager at Cascades, Sun CityResponded 9 June 2017
Thank you for giving us feedback on your recent stay at Sun Cascades. You can anticipate more developments by the end of the year and early 2018.
Thanks for your support.
This makes for good family accommodation. Rooms are neat and clean. Tea/coffee service in the room. Breakfast is super with a wide variety to choose from. Note that dinner is not served at the Cabanas. The pool area is now under renovations, it is winter...More
Atrocious service from the staff. Phone calls to room service to unanswered and you're lucky if your order ever arrives.
The room had a broken sliding door, the TV didn't work and the shower head fell off while I was showering. Very disappointing.
US$201 - US$444 (Based on Average Rates for a Standard Room)
Star rating provided by TGCSA.
Non-Smoking Rooms ,
Number of rooms
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