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Ellerman House

282 reviews
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Traveller (259)
Room & Suite (85)
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Overview
  • Excellent93%
  • Very good4%
  • Average2%
  • Poor0%
  • Terrible1%
Travellers talk about
“art collection”(15 reviews)
“wine cellar”(10 reviews)
“la residence”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Ellerman House
Special Offer: Villa Luxury at it's best
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (282)Write a Review
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All reviewsart collectionwine cellarla residencecape townsouth african artistsrelais chateauxart loversbeautiful housespa deckhouse roomgreat dinnerstaff to guest ratiobest hotels in the worldone of a kindvery special placeprivate residenceprivilege of staying
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11 - 15 of 254 reviews
Reviewed 21 November 2017 via mobile

My new global favorite. From the choreographed arrival to the ride out to the airport at departure, everyone was friendly and set on making us feel welcome and comfortable. Seriously considered extending our stay but other commitments got in the way. Will be back for...More

Thank FrankiesAwesome
Response from EllermanHouseCPT, General Manager at Ellerman HouseResponded 24 November 2017

Dear Frankie Thank you for the wonderful review. Your positive feedback is inspirational and your recommendations are sincerely appreciated! We are looking at how we can make the experience better using your feedback, though I'm afraid regarding walking, the beautiful property does require a bit...More

Reviewed 19 November 2017

Excellent stay; great location; wonderful rooms; superb decor and public rooms with original artwork; brilliant facilities; own spectacular wine cellar; great spa, own art gallery; wonderful views, excellent and caring staff.

Review collected in partnership with this hotel
Thank S3152OZpeterh
Response from EllermanHouseCPT, General Manager at Ellerman HouseResponded 20 November 2017

Dear Peter Thank you for the wonderful review and we are so pleased that you enjoyed your stay and rated us so highly! Warmest regards Paul and the Ellerman Family

Reviewed 17 November 2017 via mobile

Ordered food at 7.30pm and mains arrived at 9.30pm with no explanation or reason for the delay. Tables all around us were complaining and food was over cooked on meat/fish and undercooked vegetables. Lovely wine selection but worst part of the evening was a kitchen...More

Thank David L
Response from EllermanHouseCPT, General Manager at Ellerman HouseResponded 4 December 2017

Dear David Thanks so much for your valuable feedback! I am saddened by your review as this is definitely not the standard which we pride ourselves on. We view such feedback in a serious light and have been trying to establish when this could have...More

Reviewed 17 November 2017

Outstanding in every way, from location to it's refined elegance, this boutique hotel was a difficult place to leave. I wish that my short visit to Cape Town had allowed for a leisurely day on the property to soak up all it had to offer,...More

Thank Elizabeth B
Response from EllermanHouseCPT, General Manager at Ellerman HouseResponded 20 November 2017

Dear Elizabeth thank you for the kind, wonderful review which I have shared amongst the team! We do agree that whilst Cape Town has a huge variety to offer guests, there is so much to experience on the property, that we do recommend leaving some...More

Reviewed 30 October 2017

Had the privilege of staying at Ellerman House for four nights on recent trip to Cape Town. By far, one of the most elegant, private and polished "hotels" we have ever stayed in. Hate to even say that, as this is truly your "home" and...More

Thank Todd M
Response from EllermanHouseCPT, General Manager at Ellerman HouseResponded 3 November 2017

Dear Todd Wow a review like this is so rewarding for all of us and it's the feeling of being at "home" that makes us all love this place! Thanks so much for the fantastic review and I'm so glad to see that you are...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Heated pool
Details
Price range
US$734 - US$2,096 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Bantry Bay
#1 On the Beach Hotel in Bantry Bay
#2 Romantic Hotel in Bantry Bay
#2 Luxury Hotel in Bantry Bay
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$734 - US$2,096 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Bantry Bay
#1 On the Beach Hotel in Bantry Bay
#2 Romantic Hotel in Bantry Bay
#2 Luxury Hotel in Bantry Bay
Room types
Suites, Non-Smoking Rooms
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Traveller (259)
Room & Suite (85)
Dining (41)
Pool & Beach (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
Ashpreet K
21 August 2017|
AnswerShow all 6 answers
Response from Karen A | Reviewed this property |
House. The service is second to none. There is a pantry that you can get a wide assortment of food from anytime. When we were at the pool, the staff brought by snacks and drinks. It is a wonderful place to stay.
1
Vote
Becky M
6 August 2016|
AnswerShow all 2 answers
Response from EllermanHouseCPT | Property representative |
Dear Becky Our Villa One is the only villa where we welcome children of all ages and is perfect for families travelling together. We have an outstanding Concierge service who can arrange tours and outings such as the Two... More
2
Votes
Becky M
6 August 2016|
AnswerShow all 4 answers
Response from Sim0ne50 | Reviewed this property |
I would not recommend this hotel for children it is adults only.
0
Votes
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12
Room Tips
"Perhaps get the spa room w pool if you can afford it"
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"Make sure you get the room you ask for."
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"View over the bay is super--we had room 2. Rooms that do not face the water probably do not show anything..."
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"My room overlooked the ocean, which I believe is true of most rooms."
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