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The Bay Hotel

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The Bay Hotel
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975 Reviews from our TripAdvisor Community

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Showing 897: English reviews
Reviewed 13 July 2015 via mobile

Excellent service. Beautiful surroundings and well furnished rooms with all the amenities you could possibly ask for. Pool area is gorgeous and the breakfasts were pretty good. Will definitely be back when I'm next in Cape Town. If possible get a room with a jacuzzi on the balcony. You won't regret it.

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Helpful?
Thank Sarah N
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Sarah N, Thank you for the wonderful feedback and for taking the time to review our hotel. We will definitely keep up our service standards to ensure all guests get the same excellent service you received. We look forward to welcoming you back to The Bay Hotel soon. Warm regards, Sean Geyser

Cape Town Central, South Africa
Reviewed 9 July 2015

We booked into the Bay Hotel and because of the low occupancy (being the middle of winter) we were upgraded to the suite on arrival. What a treat. The suite is discreetly back from the road so privacy is not an issue but when you open the doors from the bedroom your balcony cuts out the road and you only...

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Helpful?
Thank travelisourhobby
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear travelisourhobby, Thank you for taking the time to review our hotel and for all the wonderful feedback. I am thrilled to hear that you enjoyed your room so much and had a pleasant stay with us. It brings me great joy to hear that the staff went out of their way to assist with help wherever possible. We look...

Sutton Coldfield
Reviewed 8 July 2015

The hotel is in a beautiful location with stunning views, we didn't eat in the restaurant so can't comment, but have to say the breakfast was a huge disappointment over the week we had stayed in various locations eating wonderful freshly served food unfortunately Bays breakfast was not to the standard suggested. We stayed in the Cabana room with great...

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Helpful?
Thank Bobbi28
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Bobbi28 Thank you for taking the time to review our hotel, I am disappointed that we could not make your stay a positive one. As we strive to exceed every guests expectations I will take all the points raised and action them immediately. I hope to welcome you back soon so we can showcase the improvements made. Warm Regards...

Reading, United Kingdom
Reviewed 5 July 2015 via mobile

Stayed here for a week on business in July. The views of the beach and mountain were amazing. The staff could not do enough to help and went way beyond the call of duty - that included repairing my broken shoe at 7.30 in the evening leaving a perfect shoe back in my room whilst I went out. The hotel...

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Helpful?
Thank wild_kayak
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear wild_kayak We always strive to exceed each of our guests expectations during the course of their stay. I am very pleased that we could create such a memorable stay for you and look forward to welcoming you back soon to see some of the new exciting changes we have planned for the hotel. Warm Regards Sean Geyser

Bramley, United Kingdom
Reviewed 30 June 2015

We stayed in the Bay Hotel for three nights in September 2014. This was out of season and the hotel was relatively quiet. We ate in the Biatro each evening and we're always made welcome. The wine selection was particularly impressive and we got good advice on what we shoul try. Room was first class, clean and great views. It'll...

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Helpful?
Thank PriceyBoyReading
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear PriceyBoyReading Thank you for taking the time to review the Bay hotel I am so happy to hear that you had a fantastic stay. I will let the team know to keep up the great work. We look forward to welcoming you back soon. Warm Regards Sean Geyser

Reviewed 21 June 2015 via mobile

Stayed 4 nights and highly recommend this hotel. I had read previous reviews and was a little nervous about what to expect. Our room had a view of the ocean but a large portion was blocked by a tree. Asked the front desk if we could be moved... No problem and our next room was outstanding. Bathrooms clean and partially...

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Helpful?
2Thank Sean0721
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Sean0721, Thank you for the lovely review and for the high recommendation.I am thrilled to hear that you had a wonderful stay with us and that you also enjoyed the food here at our Bistro @ The Bay. Thank you for taking the time to write the review and we look forward to welcoming you back to our hotel...

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 16 June 2015 via mobile

A very enjoyable stay due to excellent room, service and staff attitude. The rooms are spacious, comfortable, neat and well maintained. The staff go out of their way to make the stay pleasant and comfortable. Well done!! Will definitely come again.

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Helpful?
1Thank A TripAdvisor Member
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear A TripAdvisor Member, It thrills me to hear such wonderful reviews on our hotel. Thank you for taking the time to write it and to share your views with others. I will definitely encourage my staff to keep up the great work and we look forward to welcoming you back in the near future. Warm regards, Sean Geyser

Cape Town, South Africa
Reviewed 16 June 2015

My family is staying here and I came here to visit them. I live in Cape Town. I have never seen such kind service in this hotel.i love it so much. I rate it 5/5. I am definitely telling my family to come back to this hotel. I am definitely coming back!!!!

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Helpful?
Thank jamie123234
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear jamie123234, Thank you for taking the time to review our hotel. We are delighted to hear that your family had a wonderful time and that you got to experience a bit as well. We look forward to welcoming them back soon and perhaps yourself to spend a night. Warm regards, Sean Geyser

Dublin, Ireland
Reviewed 2 June 2015

I was staying on business- wonderful room with my own veranda onto the pool. Great coffee maker in the room. Bed very comfortable, excellent food & service. My only issue was the wifi, which I had to pay for and then didnt work. I tried it many times throughout my seat but never for it to work.

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Helpful?
Thank niamhiepoos
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear niamhiepoos, Thank you for the great review and for taking the time to write it. Thank you for advising that there were Wi-Fi issues during your stay, we have taken the problem up with our IT department and we are working to improve it for future guests. I am glad that you had a lovely stay with us and...

Nottingham, United Kingdom
Reviewed 1 June 2015

Our sixth visit in six holidays to SA. Stayed four days at the end of April. The welcome we received, the ongoing service from friendly, helpful staff and the general ambiance of the Bay was as good as we have ever experienced. I just cannot understand the numerous negative reports that seem to be being posted onto Trip' We had...

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Helpful?
4Thank ROKNottingham
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear ROKNottingham, Thank you so much from all the staff and management for taking the time to write such a great review on our hotel. It brings me great joy to know that we have once again, exceeded your expectation and therefore I thank you again. We will defiantly pass on the good words to the staff and encourage everyone...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A distinctive blend of sophisticated elegance and casual comfort. The Bay Hotel is superbly designed with 78 rooms and suites offering luxury in an unsurpassed setting. No less than four hotel pools with expansive sun decks offer superlative views of the Atlantic Ocean and majestic Lion's Head. Renowned as a haven for romantics, leisure is our catchword, from rejuvenating spa treatments to the convenience of our unique cocktail bar. And for the ultimate in relaxation, we recommend our cigar lounge and bar with breathtaking views. Celebrate special events at the intimate Celebration Table or Private Deck overlooking a sapphire sea. Fully-equipped meeting and events venues are available to suit every occasion, including the historic Rotunda for glittering parties and flawless weddings. Breathe deep... Exhale slowly and rediscover fun. Float into blissful relaxation while enjoying our exceptional brand of hospitality. ... more   less 

Additional Information about The Bay Hotel

Address: 69 Victoria Road, Camps Bay 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Camps Bay
Price Range: RM1,135 - RM2,793 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Bay Hotel 4.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Bay Hotel Camps
The Bay Hotel Camps Bay, Cape Town, South Africa
Hotel Style:
#3 Spa Hotel in Camps Bay
#5 Business Hotel in Camps Bay
#5 On the Beach Hotel in Camps Bay
#6 Luxury Hotel in Camps Bay
#6 Romantic Hotel in Camps Bay
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Questions & Answers

Here's what travellers have asked, with answers from The Bay Hotel staff and other travellers.
6 questions
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Questions? Get answers from The Bay Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Expensive but sea views are the best”
 of 5 bubbles cherrydls, 9 Dec 2016 | Read review
“Depends what you want. Rooms at the front overlook the beach but could, I think, be more noisy.”
 of 5 bubbles Cymag, 6 Dec 2016 | Read review
“Sea facing room”
 of 5 bubbles 755aland, 2 Dec 2016 | Read review
“I think we had room 415 , 4th floor,which had a mountain view. It does overlook a bowling green, tennis courts but no issues.”
 of 5 bubbles StAlbansExplorer, 29 Nov 2016 | Read review
“The choice is mountain or sea view - if possible, ask for the latter but there is likely to be a surcharge.”
 of 5 bubbles 40janer63, 23 Nov 2016 | Read review
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