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One&Only Cape Town

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Traveller (1035)
Room & Suite (478)
Dining (91)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“kids club”(58 reviews)
“island suite”(46 reviews)
“nobu restaurant”(43 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,816)
There are newer reviews for One&Only Cape Town
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1,589 results
Traveller rating
1,287
192
53
27
30
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LanguageEnglish
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1,287
192
53
27
30
Show reviews that mention
All reviewskids clubisland suitenobu restaurantreubentable mountainthe main hotelhigh teafour seasonsbeautiful hoteloystersnespresso machinebreakfast buffetsouth africaluxury hotelturn down servicemountain viewwaterfront area
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21 - 25 of 1,589 reviews
Reviewed 4 weeks ago

This is a fantastic hotel. The service was generally wonderful and the room was fantastic. We loved everything about the place. The concierge staff were incredibly helpful and organised trips / restaurants as needed. The kids club is very good and the staff were welcoming....More

Thank Jimi1000
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded 4 weeks ago

Dear Jimi 1000, Thank you for taking the time to write this review. Our concierge team take great pride in ensuring guests get the best possible experience of our beautiful city. We hope that all of the amenities, from the quality of service to the...More

Reviewed 5 weeks ago

This hotel really is in a class of it's own. From the moment we arrived we knew it was going to be amazing. My four children (yes, four children!) loved our stay as much as my husband and I did. Staff were genuinely kind and...More

Review collected in partnership with this hotel
Thank DesertPrincessDubai
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded 4 weeks ago

Dear DesertPrincessDubai, We appreciate you taking the time to write this review. Traveling with the whole family can be stressful, so we are happy to hear that we were able to make your vacation effortless and relaxing. We will pass your kind words on to...More

Reviewed 14 April 2018

Everything is well executed at this hotel. Staff is very solid and welcoming. Not to mention exceptionally quick on requests to the room (like a steam cleaner). The Bar in the lobby has wonderful drinks. Jonathan and Elton do a terrific job making drinks both...More

Thank Brittany B
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded 4 weeks ago

Dear Brittany B, Thank you for taking the time to share this lovely review. We will be sure to pass your kind words on to Jonathan and Elton, who will be pleased to hear that their innovative drinks made your stay so memorable. Seeing Table...More

Reviewed 11 April 2018 via mobile

We have stayed several times on our annual holiday in SA and this continues to be a firm family favourite. The Mountain view suites are superb and the breakfast buffet diverse, tasty and plentiful. We have stayed at most of the top hotels in Cape...More

Thank EnglandIan
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded 13 April 2018

Dear EnglandIan, We appreciate the time you have taken to share this lovely review. We are overjoyed that such an experienced traveller finds our resort to be so memorable. All of our colleagues go above and beyond to ensure every guest feels treated to an...More

Reviewed 10 April 2018

We stayed for 4 nights at the One and Only. We had the island superior rooms which are really big with a wonderful bathroom overlooking the lagoon. The hotel is perfect to go on foot to the V & A waterfront where there are good...More

Thank Amaya A
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded 13 April 2018

Dear Amaya, Thank you for taking the time to write this review. We are delighted to hear that you took advantage of our excellent location near the V&A Waterfront. Our goal is to provide each guest with an effortless experience from check-in to check-out, so...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$572 - US$1,063 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cape Town Central
#6 Family Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$572 - US$1,063 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cape Town Central
#6 Family Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1035)
Room & Suite (478)
Dining (91)
Pool & Beach (68)
Amenities (8)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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I-heart-my-passport
26 January 2018|
AnswerShow all 7 answers
Response from Sheccachuzal | Reviewed this property |
No. Just finished a stay here, there are stickers in the bathroom advising you to time your showers to save water but there are no restrictions.
0
Votes
Claudia D
17 October 2017|
Answer
Response from Paul B | Reviewed this property |
Yes, breakfast was included in the rate. There is an extensive buffet, I especially loved the oysters and champagne to start the experience. There is also a separate menu which lists items such as Eggs Benedict, which was... More
1
Vote
shilllashillla
18 August 2017|
AnswerShow all 3 answers
Response from evan c | Reviewed this property |
From memory standard check in is at 2pm. But depending on your travel schedule and the room you've booked, they are always more than happy to check you in earlier. Check out is a more relaxed affair in the lovely way South... More
0
Votes
Room Tips
"Loved room 421. Quiet and views of the Yacht basin, the V & A waterfront, the harbour and sunrise."
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"Go for the island rooms"
Read review
"Table Mountain view room."
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"Choose a room looking over the canal, its a lot quieter. The higher you can get the better for the views."
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