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African Pride 15 On Orange Hotel

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African Pride 15 On Orange Hotel
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598 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Cape Town Central, South Africa
Reviewed 5 January 2016 via mobile

Friendly service. Superb customer care. Such friendly helpful faces from the security to the doorman. The finishes are amazing. Six star quality. Much better than any other 5 star hotels in South Africa. I love this place. We will only stay here from now on.

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Helpful?
Thank Paul W
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear Paul W, It was a pleasure to have you as our GUEST at African Pride 15 on Orange Hotel. We are pleased to read from your comments that you very much enjoyed your stay. Your fantastic feedback is very much appreciated and we look forward to welcoming you back again soon. Kind regards Douglas Allen General Manager

Uk
Reviewed 5 January 2016 via mobile

Visited the AP in Early January staying for 8 nights. The hotel is modern and spacious and in a fairly central area. The hop on hop off tourist bus stops outside which allows you to visit sites easily. The hotel isn't cheap but you get what you pay for. I had an internal facing room ( you pay more for...

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Helpful?
Thank Mikey1952uk
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear Mikey1952uk Thank you for sharing your feedback on TripAdvisor. It was a pleasure to have you as our GUEST and we are happy to read from your comments that you enjoyed your stay. Your kind feedback is very much appreciated and we look forward to welcoming you back again soon Kind regards, Douglas Allen General Manager

Reviewed 4 January 2016 via mobile

Our problems started at check in, when 2 of the 5 rooms we requested were double beds in stead of singles. Staff has a very strange sense of respect for guests, we had housekeeping knock on our door for turndown service close to 10pm, and two calls from the front desk past 10pm, even when we told them we were...

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Helpful?
Thank andreawwt
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear andreawwt Thank you for taking the time to share your experience with us on Tripadvisor. Please accept my apologies for the inconvenience that you experienced due to the beds not being changed to singles and turndown service coming past so late. Your feedback will be used constructively to maintain and improve our standards of service and facilities. I hope...

Reviewed 4 January 2016 via mobile

We stayed at the african pride hotel and it was the worst 5 star experience we've ever had!!!! Firstly they told us breakfast is included in our bill and then it turned out in another R400 bill this morning. When we arrived and checked in ,the hotel staff asked us if we are fine to carry our own luggage. In...

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Helpful?
1Thank helenemarid
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear helenemarid, We are disheartened to hear that we did not live up to your expectation, and we are sorry that your experience with us was not a pleasant one. Please accept our sincere apologies for this. This is definitely not the standard that we pride ourselves on and are well known for. Please contact me at gm@15onorangehotel.com to discuss...

Johannesburg, South Africa
Reviewed 3 January 2016 via mobile

We booked in for a suite, and were pleased with the size and quality of the place. The rooms were modern and clean. Service was excellent accept for the breakfast area where I think some hospitality training is required. I requested mountain facing, and it was stated as a feature on my hotels.com booking but was told when checking in...

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Helpful?
Thank Yusuf K
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear Yusuf K, We welcome your feedback regarding your recent stay at African Pride 15 on Orange Hotel.Your concerns about the breakfast service are most certainly not the standard which we strive for and I can assure you that this has been addressed with the TEAM. I do apologize about the confusion with regards to requesting a mountain view: Please...

Toronto
Reviewed 2 January 2016

Stayed for 3 nights. It was a great hotel. The staff was friendly, attentive and responded to all inquiries with urgency. I liked the look of the hotel. Very modern and with a nice atrium that gives it a grand feel. I can't really comment on location since I was with a tour group that took us everywhere. However it...

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Helpful?
Thank JIvey82
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear JIvey82 Thank you for your review of African Pride 15 on Orange Hotel. We appreciate your valuable feedback and thank you for bringing the concerns experienced in your room to our attention.I have shared your comments about the grouting to our housekeeping and would like to ask that on your next stay if there is no vanity mirror on...

Los Angeles, California
Reviewed 29 December 2015

We stayed at the AP15 on Orange in early Dec. and truly enjoyed the experience. The hotel aesthetic is beautiful; the rooms have modern styling and are pretty cool. Wifi, air con, and rainfall shower all worked wonderfully. From the Deputy General Manager to the Concierge, the staff was very friendly and accommodating. Some reviewers have commented on the breakfast;...

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Helpful?
Thank theraven12
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear theraven12, Thank you for taking the time to write a review and share your stay experience on TripAdvisor. We are pleased that we could meet your expectations and thank you for the positive comments given on friendly STAFF, hospitality and the food. We most certainly look forward to welcoming you back in the near future! Kind regards Douglas Allen...

Reviewed 20 December 2015 via mobile

This is one of the best hotels in Cape Town. It's situated close to tourist attractions,rooms are excellent and very professional service. The restaurant waiters are a bit slow but I guess this is cape town....need to relax.

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Helpful?
Thank Ruban N
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear Ruban N What an amazing title and thank you for the ‘5 out of 5’ score on TripAdvisor.. I am thrilled that African Pride 15 on Orange Hotel is one of your best hotels in Cape Town and we look forward to your return. Kind regards, Douglas Allen General Manager

Reviewed 12 December 2015 via mobile

The rooms and the hotel appearance world class. However the breakfast a disgrace. The quality and offering very disappointing. In addition service in the restaurant pathetic. Also housekeeping very lax. Room only cleaned after 2pm and nighttime refresh done after 9pm. Please fix this as your beautiful hotel will waste away if you continue.

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Helpful?
Thank Etienne3260
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear Etienne3260, Thank you for providing us with your feedback. I would like to apologise for the slow service you experienced in our restaurant and housekeeping. We will address the issue immediately to ensure our GUESTS receive only the best service at all times. I hope we will have the opportunity to welcome you back in the near future and...

Wuppertal, Germany
Reviewed 11 December 2015

I just stayed one night at Africfan Pride before departing back to Europe. The rooms are splendid, large, welcoming, you just like it. The bathrooms are again large and give you a special feeling, as most of us have smaller bathrooms at home. I had a room at the outside, view was not spectacular. I have seen reviews complaining about...

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Helpful?
Thank blubonn
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review

Dear blubonn, Thank you for taking the time to post your positive feedback after your recent stay with us.It is wonderful to hear that you were so comfortable in our large rooms and liked our Murano bar. I look forward to welcoming you back on your next visit to Cape Town. Kind regards, Douglas Allen General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
African Pride 15 on Orange Hotel, Cape Town's icon of style, is set in the upmarket suburb of Gardens at the foot of Table Mountain. African Pride 15 on Orange Hotel offers an experience of sensual sophistication and style, combining distinctive architecture and exquisite luxury with the renowned first-class service of African Pride Hotels. This ideal location on the fringe of Cape Town's vibrant city centre ensures that GUESTS are within walking distance of the National Museum and the Planetarium. Get some fresh air - feel free to take a leisurely stroll through the nearby Company Gardens and embrace the green jewel in the heart of the metropolis. Welcome the holiday shopping bug and visit the selection of exclusive in-house retailer outlets while the world-class shopping paradise of the Victoria and Alfred Waterfront is merely minutes away. If time out is in order, enjoy a cup of tea or a fine whiskey in the eclectic Judges Lounge, where we pay homage to Cape Town’s auspicious legal fraternity. Whether staying indoors or setting out to explore the cape – African Pride 15 on Orange offers GUESTS the perfect luxury destination for business, pleasure or a bit of both. ... more   less 

Additional Information about African Pride 15 On Orange Hotel

Address: Corner of Grey's Pass & Orange Street | Gardens, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: RM692 - RM1,731 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — African Pride 15 On Orange Hotel 5*
Number of rooms: 135
Reservation Options:
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Also Known As:
African Pride 15 On Orange Hotel Cape Town, South Africa
Hotel Style:
#12 Business Hotel in Cape Town Central
#16 Spa Hotel in Cape Town Central
#23 Family Hotel in Cape Town Central
#24 Romantic Hotel in Cape Town Central
#33 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from African Pride 15 On Orange Hotel staff and other travellers.
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Questions? Get answers from African Pride 15 On Orange Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be on the side of the hotel facing Table Mountain!”
 of 5 bubbles kellyma2016, 7 Jan 2017 | Read review
“Rooms opposite the elevators offer views of the Table Mountain”
 of 5 bubbles AnitaN761, 20 Dec 2016 | Read review
“Mountain view. Room 425 offers spectacular views of Table Mountain!”
 of 5 bubbles hmanNewYorkCity, 28 Nov 2016 | Read review
“Rooms on one side face the city, other side face the mountain.”
 of 5 bubbles Lonelyvoyageur, 9 Nov 2016 | Read review
“View the ocean or view the mountain? Difficult to choose”
  • Illuminated marble. Just because you can do something doesn't mean you should.
  • Two televisions
  • Phone in the loo? Why not
 of 5 bubbles 616cyrilk, 5 Nov 2016 | Read review
5 of 5
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