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Hilton Cape Town City Centre

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Traveller (421)
Room & Suite (210)
Dining (58)
Overview
  • Excellent50%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“table mountain”(156 reviews)
“bo kaap”(65 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Hilton Cape Town City Centre
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Cape Town City Centre
Special Offer: 25% off* - Summer Sale
Hotel deals
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Reviews (1,478)
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1,290 results
Traveller rating
626
418
130
62
54
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Time of year
LanguageEnglish
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626
418
130
62
54
Show reviews that mention
All reviewsthe executive loungetable mountainbo kaapfree shuttleconcierge stafflong streetsignal hillbedroom suiteshuttle servicemini barthe hotel offerswater frontcomfortable staycentral locationwaterfront areacamps baysouth africa
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1 - 5 of 1,290 reviews
Reviewed yesterday via mobile

Location good and value for money. But lousy staff, which is why the service isn't good. Incident 1: We booked and paid for 3 beds with a confirmation from 27th to 31st May, but it took more than 3 hours to arrange for the 3rd...More

Thank amitduamail
Hotel's Favourite
Reviewed 17 April 2018 via mobile

Hilton Cape Town is the ideal luxury city hotel. Located in the centre of Cape Town it is a stones throw away from the bustling food and night life of the city for example Bree Street, Long Street etc. As I am a Diamond member,...More

Thank ReviewsbyTC
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 18 April 2018

Dear TC, Thank you for taking the time to send us your valuable feedback. I am delighted to hear that you had a memorable experience with us and will be sure to share your wonderful comments with the team. We look forward to welcoming you...More

Reviewed 2 days ago via mobile

While our stay in the hotel we had booked robben island tickets through their travel desk and they mentioned a wrong date in the ticket due to which our ticket was a total waste. We reported this to the operation head who apologised and assured...More

Thank Anju D
Reviewed 5 days ago

Fabulous spacious room with all the amenities you would ever need. Fantastic staff who went above and beyond with their helpfulness and service. Great breakfast buffet and excellent room service. We enjoyed seeing this part of the city and finding out about the history of...More

Thank Kerrie L
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 4 days ago

Dear Kerrie L, Thank you for taking a moment to share your experience. I am delighted to hear that you had a memorable experience with us. We appreciate your compliments and I will be sure to share your wonderful review with the rest of the...More

Reviewed 5 days ago

Although not on the water this location had easy access to table Mountain and only 5 minutes from marina. Overall great space, very clean and good service. Perfect for a family with a great value. The breakfast and lounge area made thing easy and simple.More

Review collected in partnership with Hilton Hotels & Resorts
Thank ericc0x
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 4 days ago

Dear ericc0x, Thank you for taking a moment to share your experience. I am delighted to hear that you had a memorable experience with us. We appreciate your compliments and I will be sure to share your wonderful review with the rest of the team....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$109 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Cape Town Central
#39 Romantic Hotel in Cape Town Central
#47 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$109 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Cape Town Central
#39 Romantic Hotel in Cape Town Central
#47 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (421)
Room & Suite (210)
Dining (58)
Pool & Beach (9)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
Canucksnowbird
23 April 2018|
AnswerShow all 3 answers
Response from bem68 | Reviewed this property |
As far as I know, the Executive lounge is non smoking. Same for all public areas of the hotel as I recall. We requested a non smoking room, and got it just fine. I don´t think it should be a problem. We didn´t react to... More
0
Votes
560frankr
8 April 2018|
AnswerShow all 3 answers
Response from Derek H | Reviewed this property |
If you want to get to the airport from the hotel, you should go down into the Hertz Car Hire office situated there. They will provide a car for you at a much cheaper cost than the hotel will - and the hotel use Hertz as... More
1
Vote
560frankr
8 April 2018|
Answer
Response from 206cathymac | Reviewed this property |
I can't answer all your questions but might be able to help a little. There is a shuttle service but you pay a fee and taxi is cheaper. I paid the hotel shuttle to get to the hotel as I was concerned about security, but did... More
0
Votes
Room Tips
"Request a view of Table Mountain!"
Read review
"Executive room on a high floor"
Read review
"View over the pool / Bo Kaap."
Read review
"go for two bedroom suite"
Read review
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