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Hilton Cape Town City Centre

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Hilton Cape Town City Centre
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1,100 Reviews from our TripAdvisor Community

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Showing 957: English reviews
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

Look this is an average place that is being upgraded so the end product may be better, the service is refreshing, parking is secure and free. The restaurant has a well balanced menu and great food also prices are cheap. I would revisit and re review because it deserves a second chance. I liked it.

Helpful?
Thank Sarfaraaz M
New York City, New York
Level Contributor
2 reviews
Reviewed 4 days ago NEW

I loved my stay at the hotel. The staff were very nice and very helpful. The rooms were exceptionally well appointed and very clean. I had a great city view above the pool. The lobby is under construction... (no big deal for me). If you demand that the hotel you are staying in has a lobby to hang out in,... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Matthew K
West Sacramento, California
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

Yes, they are renovating the lobby area...But, the exceptional service provided by the entire staff was always more than compensating for any inconvenience. Our room had a mesmerizing view of Table Mountain. Quite impressed with how efficiently only two elevators handled the whole hotel. Best bed of the year. Very firm, but not too hard. No morning back aches. Our... More 

Helpful?
1 Thank riverbend77
Crawley, England, United Kingdom
Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 days ago NEW via mobile

The staff have been so accommodating on this trip - checking us in early after a long haul arrival was much appreciated, to getting a lovely well appointed executive room. The staff in the exec lounge made us all feel welcome and valued and me a little special when I was brought a huge slab of birthday cake. Our suite... More 

Helpful?
1 Thank QueM-G
Gothenburg, Sweden
Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 days ago NEW via mobile

We were not expecting anything over the top but this was just bad. Let's start with good which was that the rooms were quite nice, a good view of the table bay mountain from our room and the location as we expected - close to the company gardens, the Bo Kaap was just outside the door and the V&A just... More 

Helpful?
Thank Bevreus
Hermanus, South Africa
Level Contributor
387 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 1 week ago

We had four nights at this hotel whilst attending to some personal matters in Cape Town. Our room, on the seventh floor, was spacious with a nice view over the mountain. The bathroom was also reasonably spacious with a bath and shower stall, the shower being nice and powerful. Coffee and tea making facilities were available as well as a... More 

Helpful?
1 Thank AGEDNOMAD
Doha, Qatar
Level Contributor
70 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 week ago via mobile

We were couple visited the city for a mixed business/ leisure trip and booked here in advance for eight nights. The hotel located in the heart of the city center from walkable distance from so many attractive locations and provides a constant shuttle to the waterfront tourist site. There is no active lobby when we stayed there, they were doing... More 

Helpful?
Thank Hexa67
Mahwah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

It was an excellent experience. Front desk very welcoming. Concierge went overboard to get me appropriate restaurant and beach. The bellman roger was outstanding. So was the head concierge. the room was impeccably clean.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Evaristo A
TALLINN, Estonia
2 reviews
Reviewed 1 week ago

Good place, good service, poor coffee at the hotel. Very nice and clean city, excellent food and coffee everywhere in town. There was reconstruction at the hotel, due to that lobby was half-closed, next time it will look better.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Katrin E
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

I'd not recommend staying at this hotel until the refurbishment is done. The staff is not focusing on detail at the moment, not sure if moral is down or just being lazy. The breakfast is good with a good selection.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Freben S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of South Africa's second largest city at the foot of Table Mountain, the Hilton Cape Town City Centre hotel is only 20 minutes from Cape Town Airport and is close to many shops and businesses, the wine district, a variety of beaches and the National Parliament. All of the modern Guest Rooms at this Cape Town hotel boast large windows, 32-inch LCD TVs and complimentary wireless internet access. Upgrade to an Executive Room for stunning views of Table Mountain or the city and access to the Executive Lounge, with complimentary breakfast, canapés and drinks. Hold a conference for up to 120 guests in one of 6 meeting rooms or 2 board rooms, which offer the very latest in audio/visual technology and ensure your event is a success with our business center. Indulge in an all-day dining experience in the elegant Mezbaan restaurants(Halaal certified by ICSA) and sip cocktails and relax with a fragrant shisha pipe in the exotic Signal Hill Terrace Lounge and Restaurant. Work out in our Fitness Center or soak up the glorious South African sunshine and stunning views of the Bo-Kaap and Table Mountain in the outdoor swimming pool. ... more   less 

Additional Information about Hilton Cape Town City Centre

Address: 126 Buitengracht Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: RM652 - RM1,924 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cape Town City Centre 5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hotel Style:
#24 Business Hotel in Cape Town Central
#36 Family Hotel in Cape Town Central
#40 Romantic Hotel in Cape Town Central
#40 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cape Town City Centre staff and other travellers.
7 questions
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Questions? Get answers from Hilton Cape Town City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South side rooms have the Table Mountain view, and face the Bokaap neighborhood.”
 of 5 bubbles riverbend77, 28 Nov 2016 | Read review
“7th & 8th Floors are better for rooms and views.”
 of 5 bubbles AGEDNOMAD, 27 Nov 2016 | Read review
“Go to another hotel.”
 of 5 bubbles FoodEliminator, 17 Nov 2016 | Read review
“Splash out for a room with a view, it's worth it.”
  • View from my first standard room- also not bad eh!
  • how i miss waking up to this...
  • This was the view from my room upgrade following my complaint
 of 5 bubbles 61abdulwahaba, 30 Oct 2016 | Read review
“Try not to be at the front of the hotel because of the noise from the mosque.”
 of 5 bubbles J4480VAkatel, 28 Oct 2016 | Read review
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