We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Queen Victoria Hotel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$343*
US$328*
Great Deal
US$343*
US$340*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Queen Victoria Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

677 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Queen Victoria Hotel
See the most recent reviews
Showing 587: English reviews
England
Reviewed 24 March 2016 via mobile

Stayed here on our last night in South Africa. Great location away from the crowds but right next to everything in the Waterfront. Service was top notch, helped sort out evening meal etc and rooms to a high standard. Parking available on site.

 Report
Helpful?
Thank NickAAAA
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear NickAAAA Thank you very much for taking the time to write a review on your recent visit to the Queen Victoia. The team and I are thrilled to learn that you had a memorable experience. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let...

Holmfirth, United Kingdom
Reviewed 22 March 2016

This hotel is just off the waterfront so an excellent location but away from the hustle and bustle. We arrived on a sunday evening so we just wanted a snack so one of the doormen walked with us down to the waterfront and pointed things out to us which was very helpful. lovely big room and bathroom. The restaurant was...

 Report
Helpful?
Thank eje480
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear eje480 Thank you very much for your review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us. Thank you for the positive comments on the staff and service this will be relayed to the team. We look forward to welcoming you back again...

London, United Kingdom
Reviewed 22 March 2016

The best thing about this hotel is the staff - especially the door staff - so friendly, always have a smile. However I do have a negative point. I don't think the reception staff were very knowledgeable on local restaurants. One evening we wanted to go to a restaurant that was not on the V&A Waterfront so we asked the...

 Report
Helpful?
Thank Lesley K
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Lesley K Thank you very much for taking the time to write a review on your recent stay with us. The team and I are thrilled to learn that you had a memorable experience with us. Thank you for raising the points in order for us to improve on the service delivery the Queen Victoria is so well renowned...

london
Reviewed 22 March 2016

We stayed in this stunning hotel for 4 nights on our first visit to South Africa. The location was fantastic being just minutes from the vibrant waterfront. We were upgraded to a beautiful spacious room with views of both the waterfront and iconic Table mountain. The food in Dash restaurant was superb as was the service of all the staff...

 Report
Helpful?
Thank shedav_13
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear shedav_13 Thank you very much for taking the time to write a review on your rcent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable experience. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do...

London, United Kingdom
Reviewed 19 March 2016

A wonderful hotel in an excellent location. Some of the best service I have received, everyone is warm and friendly. Great rooms, very good breakfast. While the hotel doesn't have its only pool, the sister hotel, The Dock House does so within 2 minutes you can be poolside. Wonderful service from Peter at the pool bar. While I was travelling...

 Report
Helpful?
Thank Brendon O
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Brendon O Thank you very much for your review and feedback on your recent stay with us. The team and I are thrilled to learn that you had a memorable experience with us. Thank you for the feedback on the hospitality and service of the team, your feedback will be passed onto the team. We look forward to welcoming...

New York City, New York
Reviewed 15 March 2016 via mobile

This was our first time ever in South Africa. We spent six days in Cape Town before heading to other parts of SA. We couldn't have picked a better location to stay in. The hotel was just feet away from the waterfront. The waterfront is full of great restaurants and shops. The rooms were very spacious and we had one...

 Report
Helpful?
Thank JandL4
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear JandL4 Thank you very much for taking the time to write a review on your recent stay with us. The team and I are thrilled to learn that you enjoyed the service and hospitality of the team. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please...

Milton Keynes, United Kingdom
Reviewed 12 March 2016

The service I received at this hotel was outstanding from all of the staff. They upgraded my room on arrival and helped me sort out a baggage issue which had occurred At the airport. The breakfast was freshly cooked and first class and the staff were extremely friendly and helpful. The location is excellent by the waterfront and when I...

 Report
Helpful?
Thank Paul T
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Paul T Thank you very much for taking the time to write such a detailed review on your recent stay with us. The team and I are thrilled to learn that you had a memorable experience with us. Thank you for the feedback on the staff and service this will be passed on to the team. We look forward...

Glasgow, United Kingdom
Reviewed 12 March 2016

We spent 4 nights at end February into March in a room overlooking Table Mountain. The room was perfect . Spacious,well laid out and clean. The hotels most important asset is its staff. They are without exception in all locations within the hotel of the highest standard. They are efficient ,helpful and everything they do is done with a smile....

 Report
Helpful?
Thank roberts273
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear roberts273 Thank you very for your review on your recent stay with us. The team and I are thrilled to learn that you had a memorable experience with us. Thank you very much for the feedback on the staff and the hospitality of the team. This will be past onto the team. We look forward to welcoming you back...

surrey
Reviewed 11 March 2016 via mobile

Very well located hotel situated a stone throw from the Waterfront. Rooms were spacious and the staff very friendly. Great start to our South Africa trip. We only had accommodation and breakfast but the food and service was excellent. Great access to the shops and bus tour routes.

 Report
Helpful?
Thank cas63
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear cas63 Thank you very much for taking the time to write a review on you recent stay with us. The Team and I are thrilled to learn that you had a memorable stay with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let...

London, United Kingdom
Reviewed 25 February 2016

Really lovely place to stay - the staff were very welcoming, food delicious, the room wasnt massive but very nice. highly recommend The Spa is great - the pool again could be bigger and is freezing but welcome

 Report
Helpful?
Thank GladysMolestrangler
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear GladysMolestrangler Thank you very much for your review on yopur recent stay at the Queen Victoria hotel. The team and i are thrilled to learn that you had a memorable stay with us. Thank you for the posetive feedback on the staff and service, your feedback will be passed onto the Team. We look forward to welcoming you back...

237 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (211)
Viewed
View from Room (12)
Viewed
Room/Suite (56)
Viewed
Hotel & Grounds (31)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (27)
Viewed
Dining (17)
Viewed
Other (66)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (3)
Viewed
Dining (10)
Viewed
Other (5)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Cape Town Central hotels
0.3 km away
Cape Grace
Cape Grace
#7 of 108 in Cape Town Central
1,972 reviews
0.2 km away
Victoria & Alfred Hotel
Victoria & Alfred Hotel
#25 of 108 in Cape Town Central
1,466 reviews
0.3 km away
One&Only Cape Town
One&Only Cape Town
#15 of 108 in Cape Town Central
1,538 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
The Table Bay Hotel
The Table Bay Hotel
#19 of 108 in Cape Town Central
2,124 reviews
1.0 km away
Radisson Blu Hotel Waterfront, Cape Town
Radisson Blu Hotel Waterfront, C...
#30 of 108 in Cape Town Central
1,678 reviews
0.6 km away
Cape Royale Luxury Hotel
Cape Royale Luxury Hotel
#33 of 108 in Cape Town Central
1,475 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: RM1,238 - RM2,626 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Travelocity, Hotels.com, Cancelon, Priceline, Cheap Tickets, Agoda, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Queen Victoria Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Queen Victoria Hotel Cape Town, South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Queen Victoria Hotel staff and other travellers.
8 questions
Ask a question
Tucson, Arizona
over a year ago

See all questions (8)

Questions? Get answers from Queen Victoria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain view”
  • Mountain view
JLDub73, 10 May 2017 | Read review
“we were upgraded from another hotel undergoing renovation so we got first floor which had less privacy but did include a small patio area”
marksB2451FE, 25 Apr 2017 | Read review
“Any room is exceptional. Close to the V & A waterfront. ( across the road ).”
robertbakewell, 26 Mar 2017 | Read review
“Upgrade to premier”
michaellM4119ED, 2 Mar 2017 | Read review
“All other things being equal, a view of the Table Mountain is good.”
mrcmrc2, 1 Mar 2017 | Read review
5 of 5
Cancelon
US$328* /night
View Deal
Booking.comUS$343
TravelocityUS$340
Orbitz.comUS$340
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates