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Belmond Mount Nelson Hotel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$635*
US$317*
Great Deal
US$446*
US$435*
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Belmond Mount Nelson Hotel
Belmond Mount Nelson Hotel
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1,516 Reviews from our TripAdvisor Community

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Showing 1,333: English reviews
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Reviewed yesterday NEWvia mobile

We enjoyed the stay at Mount Nelson, rooms are nice a bit small though. Nice big garden around the hotel which gives you a bit of a rural feeling. Great service and friendly personnel. Not always easy to find the way back to your room as the layout is a bit complicated. I was blown away by the breakfast, have...

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Helpful?
Thank Rein v
London, United Kingdom
Reviewed yesterday NEW

Two of my girlfriends and I do a yearly Girls Weekend in Cape Town. This year it was weekend of 21 - 23 April. I phoned ahead of time to make various appointments, one of which was for an afternoon tea at the Mount Nelson, I did this telephonically in February for Saturday afternoon 22 April at 13:30. After our...

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Helpful?
Thank Tonya E
Cape Town Central, South Africa
Reviewed 2 days ago NEW

We went to the hotel for lunch. We booked in advance. I was told in advance that the dining lounge is closed for lunch but we can have lunch on the veranda. When we arrived we were told in a very rude tone that the dining area is closed and we have to sit outside on the veranda, which we...

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Thank Dianne R
Australia
Reviewed 4 days ago NEWvia mobile

We had a booking for Evening Tea for two that changed in the morning to a booking for nine. We thoroughly enjoyed the sumptuous morsels we ate and tried quite a few different teas. Sihle (not sure of spelling) was an excellent server and adviser - thank you Sihle we greatly appreciated your input in helping make our evening very...

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Helpful?
Thank LuckyTravellerAUS
Knysna, South Africa
Reviewed 4 days ago NEW

My room 646 was a so called room suitable for People with Disabilities. As I have been travelling on my own for the last 18 years, I got used to rooms for disabled persons not being according to the universal standard. However I did not expect this from a 5 star hotel. Management must have though that having grab rails...

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Helpful?
Thank yvonner447
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Dear Yvonne, We sincerely hope you will accept our humble apologies for your disappointing experience at our hotel with respect to the facilities for people with disabilities. We are aware that these particular rooms need upgrading and in November we will have two brand new universally approved rooms for people with disabilities on the ground floor of the main building....

New York City, New York
Reviewed 1 week ago

I spent a week here and enjoyed my stay. We had a nice bedroom with high ceilings, large bathtub. The room has a mini-bar, cable TV, AC and large closets. Roomservice was fast - we ordered and got our food in about 20 minutes or less. We went to the SPA and had a really relaxing and nice deep tissue...

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Helpful?
Thank monkfan2000
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your lovely review. We are delighted that you loved your massage at Librisa Spa as well as the swimming pool and the gym, and we do agree that the hotel is so conveniently located close to Table Mountain and to a variety of shops.

Reviewed 1 week ago

Many people believe you can only use the Planet restaurant if you are staying at the Mount Nelson, not true. Make the booking via your own hotel or simply call them, you will not be disappointed. The food is great, the staff take you back in time and treat you like your are special. The price is reasonable, dress for...

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Helpful?
Thank Clan_Nisbet
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for such a lovely review of your dinner in Planet Restaurant. We do agree that is it a special experience that you cannot find easily elsewhere.

Reviewed 2 weeks ago via mobile

A truely wonderful place to stay downtown Cape Town beneath the Table Mountain. We loved the atmosphere and the friendly hotel personell. Lovely people. Without question the grand dame of Cape Towns hotels.

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Helpful?
Thank Uwe W
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your short but very sweet review of your stay with us.

Sheffield, United Kingdom
Reviewed 2 weeks ago

Picked up from Cape Town Airport by a prearranged meet and greet by a knowledgeable member of staff from Mount Nelson (MN) and whisked very quickly and safely to MN. Check in was quick and we were escorted to our room for our four night stay by the receptionist.The luggage followed quickly and we settled in to our spacious, comfortable...

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Helpful?
Thank John W
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Such a beautiful review, we are all beaming with delight. Thank you for your compliments on the cuisine and on our staff - we love the fact that you found them professional, welcoming and relaxed, and that you enjoyed many interesting conversations with them.

Joinville, SC
Reviewed 2 weeks ago via mobile

Amazing! The room is very nice, with safe, slippers, robe, bath tube, amenities with good qualities, wonderful view. The staff are friendly and very professional. Trust the tea time, it's delicious! The hotel had pool, a spa and parking.

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Helpful?
Thank Leny E
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your lovely review and we are also delighted that you found our staff to be so friendly and professional.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oasis Bistro
Oasis Bistro
Cuisines: European, French
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Belmond Mount Nelson Hotel is a timeless and authentic resort hotel located in the heart of Cape Town. With a unique legacy of service excellence based on authentic Cape hospitality, the hotel remains a destination of choice. The hotel's convenient location makes it easy for guests to explore the city centre and its surrounds, and some of South Africa's best beaches. The garden estate setting is an urban sanctuary, complete with two heated swimming pools, rolling lawns, a palm lined avenue and secluded Rose gardens which lend themselves to romance. The abundance of secure wide open space makes families feel at home and encourages children to run free and explore. Several distinctive accommodation wings offer a variety of 198 individually decorated, elegantly appointed rooms and suites. No two rooms are exactly the same, and each annexe offers unique views, mood and style. Belmond Mount Nelson Hotel has played host to countless weddings and milestone celebrations. The glamorous and contemporary Planet Bar and Restaurant offers guests a true South African gastronomic dinner experience, and the newly refurbished Oasis Bistro offers guests a Mediterranean inspired al fresco breakfast and lunch menu overlooking the family pool and gardens. A daily Afternoon Tea served in the hotel lounge is a signature and not to be missed experience. Extending the emphasis on pleasure is Librisa Spa - a destination day spa boasting eight oversized treatment and shower rooms, separate manicure and pedicure rooms, and a sun-splashed conservatory. Treatments are based on the healing power of touch and incorporate products containing local ingredients. ... more   less 

Additional Information about Belmond Mount Nelson Hotel

Address: 76 Orange Street | Gardens, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Price Range: RM1,639 - RM3,453 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Mount Nelson Hotel 5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Mount Nelson Cape Town
Hotel Mount Nelson
Belmond Mount Nelson Hotel Cape Town, South Africa
Hotel Style:
#1 Business Hotel in Cape Town Central
#3 Spa Hotel in Cape Town Central
#3 Family Hotel in Cape Town Central
#9 Romantic Hotel in Cape Town Central
#10 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Mount Nelson Hotel staff and other travellers.
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Questions? Get answers from Belmond Mount Nelson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View is the best view to have”
DianneR134, 25 May 2017 | Read review
“Best tea in the world”
larazet, 30 Apr 2017 | Read review
“Room facing Table Mountain”
tonyam26, 28 Apr 2017 | Read review
“Interconnecting 408/9 are large, out of the way and have great views.”
mysaddlebags, 21 Apr 2017 | Read review
“A walk in the gardens and high tea is recommended”
owenjullies, 19 Apr 2017 | Read review
5 of 5
Cancelon
US$317* /night
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Booking.comUS$446
Hotwire.comUS$435
HotelQuicklyUS$635
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*Disclaimer
Prices are for 1 room, 2 adults
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