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The PortsWood

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676 Reviews from our TripAdvisor Community

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Showing 561: English reviews
London, United Kingdom
Reviewed 15 February 2017

Stayed for three nights. Hotel in handy location for V&A but a little dated and staff a little disinterested. Lift not working for two nights and automatic door locks on rooms never worked and had to constantly find a member of staff to open the door. Breakfast acceptable. Nothing to really rave about but good enough. Would not stay here...

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Helpful?
Thank Andrew D
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

Reviewed 15 February 2017

I stayed at Portswood Hotel for 4 nights. I was very pleased with the hotel. Best thing about it is the location, right next to the Waterfront, and the price is pretty fair. Only bad thing was the electronic key doors that sometimes worked and sometimes didn't. But other than that, no complaints. Will recommend to others.

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Helpful?
Thank Elinor R
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

Hamilton, Canada
Reviewed 14 February 2017

the Portswood Hotel is in an excellent location. It is within minutes of walking to the V&A waterfront, which has many excellent restaurants, bars and shops. The staff is very friendly and ready to assist with anything you need. We ate dinner at the restaurant one evening and the food was very tasty and reasonably priced. There is a lovely...

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Helpful?
Thank madelynhk
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

South West London
Reviewed 13 February 2017

Be warned if you book through a well known Booking website that tells you 'you do not need to pay a deposit' this hotel will email you a month before arrival and demand payment or they will cancel your reservation. I made the mistake after a long flight of giving my credit card to them on arrival and they charged...

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1Thank RJSouthWestLondon
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest We have noted your comments which has been raised with the Head of Department/s in order to ensure that corrective and remedial action is implemented. Please be assured that this is not the Standard of Service we pride ourselves in, and it is hoped that this experience does not tarnish your impression of the hotel. We hope...

Reviewed 12 February 2017

This Hotel is good and is in a great location for the riverfront shopping. They have an excellant breakfast Buffett the rooms are average size. We stayed here one night and enjoyed our stay. It would have been nice to have a room with a view.

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Helpful?
Thank alicia p
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

Mellieha, Malta
Reviewed 10 February 2017 via mobile

Thank you for our stay at Portswood. It is very centrally located within walking distance from the waterfront and also from the city bus stops. Breakfast is lovely and the rooms are very comfortable. We were also given a welcome bottle of champagne for our honeymoon! Highly recommended.

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Helpful?
Thank Sue P
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

Stafford, United Kingdom
Reviewed 9 February 2017

Stayed here for three nights, wish it could have been longer. Excellent room (we had a suite) Very good breakfast and lovely staff, couldn't do enough to help. Special mention to Mukhele behind the bar, lots of fun and he makes an excellent cocktail. Ideally located for the V and A Waterfront, 3 minutes walk but far enough away to...

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Thank salandmick
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

Johannesburg, South Africa
Reviewed 9 February 2017 via mobile

We stay at the Portswood every year for the Mining Indaba and choose the hotel for the convenient location close to he waterfront where several of the related functions take place. The rooms are comfortable and the staff are friendly and helpful. Nice breakfasts. Guests can make use of the facilities of the sister hotel - The Commodore - we...

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Helpful?
Thank Beechman1
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

Reviewed 8 February 2017 via mobile

Great mysteries? Maybe Fatima secrets, Trumps election and how this hotel could be classified as 4 star. Great location mind you- near the Waterfront . But it has nothing else to commend it . Inside it is like a 1970's airport hotel - without the benefit of a refurbishment since then . A few examples . There is one lift...

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Helpful?
Thank Elizabeth B
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest We have noted your comments which has been raised with the Head of Department/s in order to ensure that corrective and remedial action is implemented. Please be assured that this is not the Standard of Service we pride ourselves in, and it is hoped that this experience does not tarnish your impression of the hotel. We hope...

Helsinki, Finland
Reviewed 8 February 2017

The Portwood hotel is very close to the Waterfront and it is safe to walk to the Waterfront and back to the hotel. The breakfast was good and also the meals that we had in the hotel. The room was quite small but then it is a city hotel not a resort so that must be accepted. The problem was...

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Thank 180ChristineR
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities

Additional Information about The PortsWood

Address: PortsWood Road, PortsWood Square | V&A Waterfront, Cape Town Central 8002, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: RM620 - RM1,440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The PortsWood 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
The Portswood Hotel Cape Town Central
Portswood Hotel Cape Town
Portswood Cape Town
The PortsWood Cape Town, South Africa
Hotel Style:
#37 Family Hotel in Cape Town Central
#40 Luxury Hotel in Cape Town Central
#47 Business Hotel in Cape Town Central
#47 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from The PortsWood staff and other travellers.
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Questions? Get answers from The PortsWood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depends whether they want to see the harbor side or the beautiful table mountain.”
 of 5 bubbles vickyasia, 9 Mar 2017 | Read review
“Odd-numbered rooms are quieter”
 of 5 bubbles richardmG4117LI, 20 Feb 2017 | Read review
“Mountain facing room”
 of 5 bubbles Rinette187870, 20 Feb 2017 | Read review
“This is a functional very pleasant hotel, no views to be had so any room will be good.”
 of 5 bubbles Coolvanilla, 17 Feb 2017 | Read review
“Suites are very roomy and comfortable”
 of 5 bubbles salandmick, 9 Feb 2017 | Read review
5 of 5