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Traveller (171)
Room & Suite (127)
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Overview
  • Excellent34%
  • Very good47%
  • Average14%
  • Poor4%
  • Terrible1%
Travellers talk about
“great location”(137 reviews)
“sister hotel”(27 reviews)
“few minutes walk”(13 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
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Reviews (822)
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All reviewsgreat locationsister hotelfew minutes walkbreakfast was includedwaterfront areatravel deskhop on hop off busrobben islandturn down servicequiet locationtravel agentstayed here for nightsstandard roomcomfortable roomsmall poolwater frontsafe area
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21 - 25 of 674 reviews
Reviewed 19 January 2018 via mobile

We stayed at the Portswood for 3 nights on our first visit to Cape Town. Location by the V&A was perfect for a first timer to Cape Town and getting around was Easy. I We moved for our first room as it was on the....More

Thank ddsmithLondon
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 26 January 2018

Dear Valued Guest We have noted your comments which has been raised with the Head of Department/s in order to ensure that corrective and remedial action is implemented. We hope to welcome you back sooner rather than later. Regards Gregory Wilson Guest Relations Department

Reviewed 10 January 2018

The hotel is comfortable, nothing special, nut simple and clean. what is amazing is the location, just few steps from the Waterfront! Breakfast is very good and also room service is quite nice. perfect starting point to visit the city

Thank Leprottinis
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 26 January 2018

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Gregory Wilson Guest Relations Department

Reviewed 6 January 2018

We stayed for 4 nights in December 2017. Very convenient location. Professional staff. Elaborate breakfast. Rooms are on the smaller side. Would recommend. Wifi is free and worked well. Shower water pressure was very low but they were under severe drought and water restrictions were...More

Thank Jey M
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 9 January 2018

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

Reviewed 21 December 2017

Whilst everything about the hotel is satisfactory, we would not return. The location is its best feature, as it is very close to the waterfront area and tourism. Our room was directly above the driveway and we were disturbed by the noise of vehicles entering...More

Thank Amanda M
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 22 December 2017

Dear Valued Guest We have noted your comments which has been raised with the Head of Department/s in order to ensure that corrective and remedial action is implemented. Please be assured that this is not the Standard of Service we pride ourselves in, and it...More

Reviewed 15 December 2017 via mobile

For all the other reasons reviews mentioned, this is a quality hotel. Good service. Good complimentary breakfast. Good location. What is really lacking is the quality of the rooms. Our initial standard room was super small. We upgraded to a larger suite and this is...More

1  Thank amukherj
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 22 December 2017

Dear Valued Guest We have noted your comments which has been raised with the Head of Department/s in order to ensure that corrective and remedial action is implemented. Please be assured that this is not the Standard of Service we pride ourselves in, and it...More

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Most Booked Properties in Cape Town Central, South Africa
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$164 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Romantic Hotel in Cape Town Central
#46 Business Hotel in Cape Town Central
#53 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$164 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Romantic Hotel in Cape Town Central
#46 Business Hotel in Cape Town Central
#53 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms
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Traveller (171)
Room & Suite (127)
Dining (25)
Pool & Beach (11)
Amenities (19)
Business Centre & Event Rooms (1)
Questions & Answers
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Glenys S
19 August 2017|
AnswerShow all 6 answers
Response from LeprekonVi | Reviewed this property |
Belthazar and Willoughby - depending if you prefer meat or fish. But all the places in the Waterfront are excellent- don't eat in the hotel - walk a bit!
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NPreethi
5 February 2017|
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Response from IowaCityMD | Reviewed this property |
I am not a travel agent
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Votes
ShallTravel
19 January 2017|
AnswerShow all 10 answers
Response from IowaCityMD | Reviewed this property |
No the area is not gated. We walked frequently to and from V and A wharf without fear. We were always in a group of 4. But it felt very safe.
1
Vote
Room Tips
"Try a room at the back of the hotel"
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"I was on the fourth floor ... was terrific"
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"Queen bedrooms better than twin. Ask for room away from atrium."
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"Ask about the best rooms - staff will advise."
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