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Protea Hotel by Marriott Cape Town Cape Castle

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Protea Hotel by Marriott Cape Town Cape Castle
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197 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott Cape Town Cape Castle
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Showing 174: English reviews
Durban, South Africa
Reviewed 30 December 2015

We stayed for two nights in the Superior room which i booked in January 2015. This was suppose to be the top end rooms. Even though i booked in January 2015 and paid in January 2015 , on checking in , i was given a room on the lower firts floor. I am a Procard member for over 15 years...

4Thank Segran M
Stalbridge, United Kingdom
Reviewed 3 December 2015

It may be that this was the end of a longish trip but our impression was that this Protea was not as good as their usual standard (incidentally we accidentally, care of satnav, went to the one just down the road and we would make the same comment about attitude about that one too) The security staff in the car...

Thank Tim O
Fairfax, VA
Reviewed 27 November 2015

Booked this through Marriott, which now owns or has a marketing agreement with the Protea chain. Expected, based on Marriott's webpage, that I'd be able to enjoy "full elite benefits." Wrong. No free breakfast, no room upgrade, no enhanced Internet. In fact, barely any Internet connectivity at all. The staff seemed amused that I'd ask, but in fairness, they seem...

Thank mktgguy
Harare, Zimbabwe
Reviewed 25 November 2015 via mobile

My first time in Cape Town and if I wasn't with my friend I might not have found this hotel that easily. The room is not too bad as the beds were comfortable and I had a lovely view of the famous mountain! The bathroom was acceptable except in the morning there was no hot water it was luke warm....

Thank violanare
Long Island
Reviewed 15 November 2015

This was our original booking in Cape Town thinking it was near the wharf. It isn't far, but one must cross a highway to get there. We stayed one night of a four night booking. The room (61) was an efficiency apartment with no view other than the building next door--which had fabulous views into our apartment. I found two...

Thank earladybon
East London, South Africa
Reviewed 22 October 2015 via mobile

For the price I paid..... Diabolical, I am actually worried about going to sleep tonight. Rooms are in need of a serious upgrade and their is zero atmosphere in this place. The staff have good attitudes and that amazes me as this place feels like Fort Knox. Parking in the basement is so tight you need to do a 8...

Thank Peter M
Bentonville, Arkansas
Reviewed 4 October 2015 via mobile

I have generally had good experiences with the Protea brand but this one was the worst experience. Had selected this property for its proximity to the Waterfront yet not in the hustle and bustle. It is located on a main road and mostly residential. The good: -was welcomed as an Marriott Reward member -received notes in my room from the...

Thank Latino_Hog
Bracknell, England, United Kingdom
Reviewed 19 September 2015

I stayed here as part of a business trip of South Africa. The hotel is OK, but does not have much going for it. The rooms are OK, the corridors very narrow and a bit claustrophobic but on the good side the staff were willing and very pleasant. Breakfast was reasonable and the overall cost was great but I would...

Thank Chris O
Austin, Texas
Reviewed 9 September 2015

The service and views and value make up for this older property's tiredness. It is a great location with both a grocery store and a slew of great restaurants and bars just around the corner. The staff were exceptional, always happy to help. Rooms are big if you have living area but the bedrooms are very tight. Two twins will...

Thank BarbaraJoubert
Naples, Florida
Reviewed 5 September 2015 via mobile

I got a room here for one night although all the other hotels were sold out. I had a small room. It's clean and the bed is comfortable. Breakfast was not included. It's in walking distance to the V&A waterfront. It's more like a business hotel. I probably wouldn't stay here again unless I had a meeting just around the...

Thank EnnoFL89
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Good day Basics, Thank you for taking the time to post a review. I am pleased you were comfortable and found the location convenient for your business. We hope you do choose to stay with us again. Kind Regards General Manager David Wilson-Poe

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04/06/2017 05/06/2017
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  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Dry Cleaning
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Protea Hotel Cape Castle, a 3 star hotel, is every traveler’s home away from home. The ultimate in self-catering, the hotel comprises of 65 fully serviced luxury apartment suites. No matter which apartment you stay in, wake up to great views of the waterfront, city or mountain. The apartments comprise of an en-suite bathroom, a comfortable lounge (with sleeper couch for extra GUESTS or children), dining area, a fully-equipped kitchen, a workplace for busy executives, air conditioning and satellite TV. Could you ask for more? In case you do, Protea Hotel Cape Castle features a rim-flow pool overlooking the V&A Waterfront, plenty of undercover parking and 24-hour security, photocopying, telephone, e-mail, limited free connectivity WIFI and internet. When you get tired of cooking pop down to the Tribes Restaurant which serves full English buffet breakfast, a la carte lunch and dinner daily. The hotel is within easy strolling distance of the Victoria & Alfred Waterfront, the CBD, Green Point Stadium, sidewalk bistros and some of Cape Town's most exciting restaurants, pubs and shops. ... more   less 

Additional Information about Protea Hotel by Marriott Cape Town Cape Castle

Address: 3 Main Road | Green Point, Cape Town Central 8000, South Africa (Formerly Protea Hotel Cape Castle)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: RM415 - RM679 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Cape Town Cape Castle 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Protea Hotel By Marriott Cape Town Cape Castle South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Cape Town Cape Castle staff and other travellers.
5 questions
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Middlesbrough, United Kingdom
over a year ago

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Questions? Get answers from Protea Hotel by Marriott Cape Town Cape Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the mountain facing room”
BelindaA348, 19 May 2017 | Read review
“choose room facing mountain/waterfront”
ralphp2017, 4 May 2017 | Read review
“Ask for rooms facing inland as they are quieter.”
KathyN575, 2 Mar 2017 | Read review
“Ask if possible for a room facing either the mountain or the waterfront.”
334JohnP, 29 Jan 2017 | Read review
“higher the better”
Gardengel-IoW, 13 Nov 2016 | Read review
5 of 5
US$103* /night
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