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Victoria & Alfred Hotel

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Victoria & Alfred Hotel
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1,370 Reviews from our TripAdvisor Community

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Showing 1,161: English reviews
Kingston, Jamaica
Reviewed 9 August 2015

Location was great on the Waterfront but rooms were very average...internet was free but hardly worked...had to call many times for missing toiletries and bad drainage in shower. Staff was polite but not much help in planning..recommended cheesy tourist restaurants ...better do your own research than ask for a recommendation. Wake up calls were late.

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Thank Cynthiaham1
Solihull, United Kingdom
Reviewed 9 August 2015

We spent a week in this hotel and, with a hire car, toured a number of the surrounding places of interest. The hotel was secure and very conveniently situated. Our room was comfortable and well-equipped, having an excellent bathroom with separate large shower cublcle. Breakfasts were wonderful with a large buffet selection and a wide range of dishes cooked to...

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Thank pm46
York, United Kingdom
Reviewed 9 August 2015

This was the start of our honeymoon in South Africa, and our agent Kuoni booked us into a superior loft room. The room was superb, with a great washroom and views over the bay and of Table Mountain. Staff and service in general were excellent - especially the cheerful and friendly team on breakfast. It's perfectly situated for all the...

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Thank Mark G
Windsor UK
Reviewed 8 August 2015 via mobile

We had two decent size rooms which were clean and airy and were good enough for sleeping in but the hotel isnt good for much else really. We stayed 3 nights. Breakfast was ok but the staff were not very attentive and seemed to spend more time talking to each other rather than looking after guests. The breakfast buffet was...

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Thank Neil C
Kenilworth, United Kingdom
Reviewed 5 August 2015

This was the start of a 3 week celebration tour. We stayed at the V&A for 3 nights and it couldn't have been a better start to our adventure. The rooms were excellent, the service could not have been better and the food exceptional. Our 2 rooms overlooked the waterfront and although only one was ready at the time of...

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Thank Sue D
Johannesburg, South Africa
Reviewed 4 August 2015

The location of the hotel is excellent, right in the heart of Waterfront in the tourist area. The overall grading of the hotel is 4 star but the rooms and service is close to 5 star. Excellent views of the Table Mountain and the harbor. Can get slightly noisy on the weekends but the good thing about it is that-...

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Thank Asim12345
Missoula, Montana
Reviewed 3 August 2015

We stayed four nights at the V&A. we found it to be well located. On the waterfront there is plenty of activity, both as a working waterfront and a tourist destination. The hotel had a very nice atrium that was the location for breakfast and wine bar activities. The architectural elements of the buildings former use as a warehouse are...

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Thank Donald G
Funchal, Portugal
Reviewed 2 August 2015

This hotel is in a really great location on the Waterfront with loads of shops and restaurants around, and a real buzz about the place. However, it wasn't quite the right place for me - I didn't visit Cape Town for shopping, and I felt like I was staying in a shopping mall rather than a hotel. Breakfast was lovely...

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Thank roseandvine
Reviewed 31 July 2015

I made a reservation in advance, coming from half a world away, and upon checking in, the front desk associate told me that there are no rooms. She then told me they had booked me at a different hotel, a much lower class one (not their sister property, which was full), without even apologizing. The front desk manager, without apologizing,...

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2Thank Tal S
Jacksonville
Reviewed 30 July 2015 via mobile

I cannot say enough good things about our time at this hotel. The location is fabulous,with entertainment, shopping, restaurants, ATM, aquariums, bus, taxi right out the door. The staff is so pleasant and accommodating. The room was lovely and spacious. And the view from our window of the mountain and the small harbor was fascinating and ever changing. You can't...

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1Thank geraldine c
Rey_Franco, General Manager at Victoria & Alfred Hotel, responded to this review

What a lovely review! Your kind words certainly inspire us to continue our path of excellence in guest experience. We do look forward to welcoming you back! Rey

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ginja Restaurant
Ginja Restaurant
Cuisines: Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
This luxury hotel is perfectly situated in the heart of the Victoria & Alfred Waterfront.Framed by the ocean and Table Mountain, the elegance and luxury of the Victoria & Alfred Hotel is rivaled only by its relaxed atmosphere and warm personal service.With 94 spacious bedrooms - It’s the detail that gives the Victoria & Alfred Hotel its elegance, intimacy, romance and reputation. ... more   less 

Additional Information about Victoria & Alfred Hotel

Address: On the Waterfront Pierhead, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: RM811 - RM2,157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Victoria & Alfred Hotel 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Victoria Alfred Cape Town
Victoria & Alfred Hotel Cape Town, South Africa
Hotel Style:
#13 Spa Hotel in Cape Town Central
#21 Family Hotel in Cape Town Central
#27 Romantic Hotel in Cape Town Central
#29 Luxury Hotel in Cape Town Central
#30 Business Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Victoria & Alfred Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from piazza facing rooms as very noisy.”
 of 5 bubbles 894beckym, 17 Jan 2017 | Read review
“Mountain views are better but more expensive than Piazza view.”
 of 5 bubbles JenniferB1ake, 13 Jan 2017 | Read review
“Rooms facing the Mountain have beautiful views.”
 of 5 bubbles sola123, 6 Jan 2017 | Read review
“South facing rooms are the best.”
 of 5 bubbles dianai942, 2 Jan 2017 | Read review
“Don't have a room over looking the ferris wheel/ parking lot if a light sleeper.”
 of 5 bubbles JDarlene, 2 Jan 2017 | Read review
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