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Canal Quays

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Canal Quays
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288 Reviews from our TripAdvisor Community

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A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

We booked in after changes to plans, our first contact was security, who were rude and totally unfamiliar with standard etiquette. We were directed to small office, where three men sat and continued talking amoungst themselves. I was asked for my driver's license no less than 5 times.... This after explaining I would fetch from the car directly after parking....

Thank A TripAdvisor Member
Reviewed 4 days ago NEW

I am a multiple repeat guest at Canal Quays . Home from home what more can I say ! All the comforts of a home kitchen well equipped as well as laundry facilities . Excellent location for business and leisure , I stay at Canal Quays for both 👍 and will continue to return .

Review collected in partnership with this hotel
Thank tanya_ponter
Knysna, South Africa
Reviewed 2 weeks ago

Superb location by one of the canals. Easy walk into the Waterfront area, once the makeshift bridge over the canal had been negotiated. Unfortunate that the building work opposite made the use of the balcony impossible due to the dust, but the noise from the building work was not heard inside the apartment.

Thank Trish C
Durban, South Africa
Reviewed 2 weeks ago via mobile

After reading several reviews regarding the noise and staff issues, I decided to book three rooms at this apartment block for several nights. I found the rooms spacious and the assessment around construction noise accurate. I am bitterly disappointed at the state of the apartments... 1) the bathroom fittings were all falling apart. 2) the bathroom tap was not working...

3Thank vassoscriticos
Durban, South Africa
Reviewed 2 weeks ago

I had stayed here previously in a one bedroom self catering apartment. It was nice, enjoyed my stay.. service was average but apartment was nice n clean. Second time around I had stayed in a two bedroom apartment with family. Firstly the aircons did not work and one bedroom did not have an air con which they failed to let...

1Thank faaria7869
Hobart, Australia
Reviewed 3 weeks ago

The apartment was well appointed & clean. It was good value & positioned near the theme styled Waterfront that fronts as a plethora of shopping malls. Marco the manager of these apartments was a great part of our stay as he was able to provide expert advice in getting taxis & drivers. There were a few issues with noise which...

Thank michael b
Johannesburg, South Africa
Reviewed 3 weeks ago

The bedroom itself is a little smaller than expected, but the actual apartment size makes up for it as it's lovely and spacious. The only challenge is the early morning construction noise - other than that it was a great option.

Thank LlewellynOliver
Englefield Green, United Kingdom
Reviewed 14 February 2017

Canal Quays apartments offer high quality accommodation at reasonable prices, only a ten minute walk from the vibrant V&A waterfront with all the bars, restaurants and attractions. Be aware that building of further apartment blocks is in progress so not the most peaceful location at present. In the evening the short cut is closed so it is better to take...

Thank Chris J
Reviewed 26 January 2017 via mobile

Friendly and efficient staff. Secure underground parking. We stayed on the ground floor and the free internet was horrible! Clean. Noisy and unconfortable bed. A bit pricey for what it offers. Great location.

Reviewed 6 January 2017

My partner and I stayed at Canal Quays in mid November. This was our first trip to Cape Town. While the view is nothing to write about, the hotel is in a good location and good value compared to other hotels which were very expensive. It was about a 10 minute walk to the V&A Waterfront (if you walked through...

Thank CanGirl08

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Escape to a serene location overlooking the beautiful working harbour of Cape Town. Canal Quays is a modern property classically furnished and ideally positioned on the canal waterway. This venue affords guests the comfort of spacious self-catering apartments in a quiet area of the city. Canal Quays is ideal for business and leisure as it's a stroll to the Cape Town International Convention Centre, and within walking distance to the city's financial district and a short drive to various shopping centres, restaurants and major attractions. Each modern apartment is equipped with a kitchen, open-plan dining and lounge areas, including spacious bedrooms, which makes Canal Quays suitable for short and long stays in Cape Town. Our services include pre-arrival grocery shopping, airport transfers, car rental, day tours and sightseeing excursions (charges apply). Personal laundry and dry cleaning services are available upon request (surcharge applicable). ... more   less 

Additional Information about Canal Quays

Address: 1 Lower Burg Street | Convention Centre Square, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: RM421 - RM903 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Canal Quays 4*
Number of rooms: 24
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TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda and Priceline so you can book your Canal Quays reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Canal Quays Cape Town, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Canal Quays staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good. We stayed in 101 (ground floor, two bedrooms, large terrace) and 407 (4th floor, two bedrooms, balcony). Both were excellent.”
 of 5 bubbles 971chrisj, 13 Feb 2017 | Read review
“There is not much of a view, unless you like container terminal facilities.”
 of 5 bubbles rokasanda, 2 Jan 2017 | Read review
“beware of the noise levels and it does not have direct access to the waterfront”
 of 5 bubbles Antonds1964, 18 Dec 2016 | Read review
“keep voile curtains closed all day keeps the mosquitoes out.”
 of 5 bubbles Z7477YFjohnd, 7 Dec 2016 | Read review
“Convenient, accessible and well located except for the lack of nice views.”
 of 5 bubbles KoosK_12, 27 Nov 2016 | Read review
5 of 5