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Cape Diamond Hotel

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225 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Asaka, Japan
Reviewed 1 week ago

Since I am a backpacker, I was not planning to stay here. But because I had a problem with another guesthouse, I ended up staying here. However, I found it really comfortable staying at this hotel. The room was so clean and the shower room was very nice!! The staffs at the reception were so kind that they helped me...

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Helpful?
Thank Jack-Saka
Management response:

Dear Valued Guest Compliments of the new season. Thank you very much for your feedback. We are happy you enjoyed your stay with us and we hope to see you in the near future.

Chicago, Illinois
Reviewed 5 weeks ago

Good location, fine service. My only dissatisfaction is the lack of reliable internet service. The hotel provides codes for limited service, approximately 20 minutes of service at a time, which was frustrating. The option to buy longer periods of service was still inadequate.

Review collected in partnership with this hotel
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Helpful?
Thank nwadoug
Management response:

Dear Valued Guest Thank you for your feedback and would like to apologies regarding the internet service(Wi-Fi). We have upgraded our wi-fi system to fibre and we are looking forward welcoming you back in the near future.

Dar es Salaam, Tanzania
Reviewed 12 December 2016

I liked the hotel services. conveniently located at the city center of Cape Town safe for late evening walk out. The reception service was good. The taxi advice was good. clean rooms. I liked the meals and friendly welcome and support from employee. Keep it up!

Review collected in partnership with this hotel
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Helpful?
1Thank Okumu W
Management response:

Dear Valued Guest Compliments of the new season. Thank you very much for your feedback. We are happy you enjoyed your stay with us and we hope to see you in the near future. Kind Regards Funeka Zaula

Cape Town
Reviewed 7 December 2016

Was generaly satisfied with the service i received at the hotel.LIfts and some general building reneovations should be looked into and also pest control specificaly cockroaches.How ever my stay was plasant

Review collected in partnership with this hotel
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Helpful?
1Thank nkazimlo
Management response:

Dear Valued Guest Thank you for your feedback. I Can assure you that the necessary steps have been taken to avoid repetition of such incident. We have called the company we using for pest control to fumigate the room. We hope to welcome you again in the near future. Kind Regards Funeka Zaula

Cape Town
Reviewed 29 November 2016

As first time visitors and also honeymooners we found the hotel quite pleasant, very quiet and the location was just right as we wanted to experience Cape Town and what it has to offer.Friendly staff and clean facility.We enjoyed the rooftop views.

Review collected in partnership with this hotel
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Helpful?
1Thank j0hnwendya
Management response:

Dear Valued Guest Compliments of the new season. Thank you very much for your feedback. We are happy you enjoyed your stay with us and we hope to see you in the near future. Kind Regards Funeka Zaula

Cape Town
Reviewed 28 November 2016

It was good to have you as my host. My family and I enjoyed a lot your tips and guidelines you provided us. we stayed in your hotel not as foreigner but as family because of your staff hospitality. Thank you very much

Review collected in partnership with this hotel
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Helpful?
1Thank pedrocZ3806ES
Management response:

Dear Valued Guest Compliments of the new season. Thank you very much for your feedback. We are happy you enjoyed your stay with us and we hope to see you in the near future. Kind Regards Funeka Zaula

Paris, France
Reviewed 18 November 2016 via mobile

We had a good stay in this hotel. Big advantage: the parking that is literally around the corner and the location in the middle of the city center! The rooms were clean and the staff very friendly. The neighborhood could be a bit questionable at night though, but no problem if you are careful or take your car.

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Helpful?
1Thank Missbird123
Management response:

Dear Valued Guest Compliments of the new season. Thank you very much for your feedback. We are happy you enjoyed your stay with us and we hope to see you in the near future. Kind Regards Funeka Zaula

Mauritius
Reviewed 15 November 2016

The staff were very kind and helpful in general. BUT ONE OF THEM SKIMMED MY CREDIT CARD!!!!!!!!!!! I can say it's one of the staff, cause the hotel is the only place where i have used my credit card. (Most likely to be at the front desk)

Review collected in partnership with this hotel
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Helpful?
Thank Yashvenm
Management response:

Dear Valued Guest If money was taken out of your credit card in our hotel as mentioned above I am sure you would have taken up the matter with the manager of the hotel. We will need your bank statement to ensure that money went our of Cape Diamond Hotel and we shall take all necessary procedure to ensure the...

Reviewed 7 November 2016 via mobile

Friendly staff and the hotel also clean...surely will come back to this hotel for the holiday in January. The hotel is right inside the town surronded by lot of things you may need anytime. When you need help they listen to you and also they advise you where to start during the day , they also directed us to the...

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Helpful?
1Thank Gloria M
Management response:

Dear Valued Guest Compliments of the new season. Thank you very much for your feedback. We are happy you enjoyed your stay with us and we hope to see you in the near future. Kind Regards Funeka Zaula

Reviewed 29 October 2016

Our stay at the Cape Diamond hotel was fantastic. Location was spot on, near food restaurants and the Green market. The staff members in the hotel made our stay enjoyable, they were very attentive and helpful in every aspect of our stay. Nadyne, Tundia, Azaad and Elen are a great asset to the company and their hospitality was great. A...

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Helpful?
1Thank Anita R

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Cape Diamond Hotel

Address: Corner of Longmarket And Parliament Street | in the East City near Parliament, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: RM308 - RM455 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cape Diamond Hotel 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Cape Town Diamond Hotel
Cape Diamond Hotel Cape Town, South Africa
Hotel Style:
#9 Best Value Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Cape Diamond Hotel staff and other travellers.
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Questions? Get answers from Cape Diamond Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel to add more tv channels”
 of 5 bubbles 895phumzilem, 29 Mar 2016 | Read review
“Room view,third floor was a street view on the corner of Longstreet. I liked seeing the busy foot and car traffic.”
 of 5 bubbles lorg2015, 19 Feb 2016 | Read review
“the higher the floor the less street noise.”
 of 5 bubbles 461victorw, 18 Feb 2016 | Read review
“602 on the sixth floor, is away from street noise and people looking in from opposite buildings.”
 of 5 bubbles PaulA126, 1 Feb 2016 | Read review
“Choose rooms higher up for a little more quiet”
 of 5 bubbles Abby710, 16 Oct 2015 | Read review
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