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Cape Diamond Hotel

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1 room 2 adults 0 children
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Cape Diamond Hotel
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236 Reviews from our TripAdvisor Community

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Showing 175: English reviews
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London, United Kingdom
Reviewed 2 weeks ago

We had Room 404 which looked out onto a building being refurbished. Large bed but shame that the bottom sheet did not fit so got rucked up. The duvet was only just large enough. Nice to have a fridge in the room but why no loo brush? Just about room for two suitcases. Shower was good.

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Helpful?
Thank IanL822
funekazaula, General Manager at Cape Diamond Hotel, responded to this review

Dear Valued Guest Thank you for staying us. We work hard to make our guests happy and appreciate your feedback. We would like to apologies that there was no loo brush in your room however will make a follow up with the housekeeping ladies. We continue to be committed to provide you and all our guests with the highest standard...

London, United Kingdom
Reviewed 2 weeks ago

This is a wonderful small hotel, right in the middle of Cape Town. The rooms are clean, the staff are amazingly helpful and the food is great. We were able to get a room at short notice but were never made to feel awkward about it. Highly recommended.

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Helpful?
Thank HenonHols
funekazaula, General Manager at Cape Diamond Hotel, responded to this review

Dear Valued Guest Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We look forward to your continued patronage and wish you the best in your business and personal endeavors....

Cape Town
Reviewed 3 weeks ago

My visit to cape town for exploring the city. I visited all the key sites of the cape town and it was a very good experience. I will definitely return to cape town. My best experience was when i visited the table mountains,

Review collected in partnership with this hotel
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Helpful?
Thank 6jeanluce
funekazaula, General Manager at Cape Diamond Hotel, responded to this review

Dear Valued Guest Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We look forward to your continued patronage and wish you the best in your business and personal endeavours....

London, United Kingdom
Reviewed 3 weeks ago

Great location, great facilities, very clean, air conditioner works, cool bar and restaurant, right in the city. Only 2 staff members need to improve their public relations. One asked me to pay when I requested for a square plug adapter as the hotel has round sockets. The other was a bit rude when I asked what time the checkout was....

Review collected in partnership with this hotel
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Helpful?
Thank taurayivincentm
funekazaula, General Manager at Cape Diamond Hotel, responded to this review

Dear Valued Guest Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We look forward to your continued patronage and wish you the best in your business and personal endeavours....

england
Reviewed 11 February 2017

Great location for all the city shops and markets.staff will go above and beyond to make your stay very welcoming. Special mention to the receptionist Naydne who helped us out with our taxi firm who never picked us up from the airport, she constantly emailed and rang them till we got an answer to wether they would pick us up...

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Helpful?
Thank misstess59
funekazaula, General Manager at Cape Diamond Hotel, responded to this review

Dear Valued Guest Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We look forward to your continued patronage and wish you the best in your business and personal endeavors....

Nairobi, Kenya
Reviewed 29 January 2017

Its located on Long Mkt street which is nice and central but full of junkies on the roadside. That was a bit scary. The location also makes it near impossible for cabs to stop to either on load of off load luggage as well as just getting into the cab or alighting because its by the busy road next to...

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Helpful?
1Thank Phidi M
Management response:

Dear Valued Guest Thank you very much for staying with us. We work hard to make our guests happy and appreciate your feedback. Regarding the drop off and pick up we do have a bus loading zone on Parliament street which is accessible easy to the hotel that you could have used. We have 2 lifts in our hotel which...

Asaka, Japan
Reviewed 7 January 2017

Since I am a backpacker, I was not planning to stay here. But because I had a problem with another guesthouse, I ended up staying here. However, I found it really comfortable staying at this hotel. The room was so clean and the shower room was very nice!! The staffs at the reception were so kind that they helped me...

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Helpful?
Thank Jack-Saka
Management response:

Dear Valued Guest Compliments of the new season. Thank you very much for your feedback. We are happy you enjoyed your stay with us and we hope to see you in the near future.

Chicago, Illinois
Reviewed 13 December 2016

Good location, fine service. My only dissatisfaction is the lack of reliable internet service. The hotel provides codes for limited service, approximately 20 minutes of service at a time, which was frustrating. The option to buy longer periods of service was still inadequate.

Review collected in partnership with this hotel
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Helpful?
Thank nwadoug
Management response:

Dear Valued Guest Thank you for your feedback and would like to apologies regarding the internet service(Wi-Fi). We have upgraded our wi-fi system to fibre and we are looking forward welcoming you back in the near future.

Dar es Salaam, Tanzania
Reviewed 12 December 2016

I liked the hotel services. conveniently located at the city center of Cape Town safe for late evening walk out. The reception service was good. The taxi advice was good. clean rooms. I liked the meals and friendly welcome and support from employee. Keep it up!

Review collected in partnership with this hotel
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Helpful?
1Thank Okumu W
Management response:

Dear Valued Guest Compliments of the new season. Thank you very much for your feedback. We are happy you enjoyed your stay with us and we hope to see you in the near future. Kind Regards Funeka Zaula

Cape Town
Reviewed 7 December 2016

Was generaly satisfied with the service i received at the hotel.LIfts and some general building reneovations should be looked into and also pest control specificaly cockroaches.How ever my stay was plasant

Review collected in partnership with this hotel
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Helpful?
1Thank nkazimlo
Management response:

Dear Valued Guest Thank you for your feedback. I Can assure you that the necessary steps have been taken to avoid repetition of such incident. We have called the company we using for pest control to fumigate the room. We hope to welcome you again in the near future. Kind Regards Funeka Zaula

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Cape Diamond Hotel

Address: Corner of Longmarket And Parliament Street | in the East City near Parliament, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: RM283 - RM523 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cape Diamond Hotel 3*
Number of rooms: 60
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Also Known As:
Cape Town Diamond Hotel
Cape Diamond Hotel Cape Town, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Cape Diamond Hotel staff and other travellers.
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Questions? Get answers from Cape Diamond Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would imagine that the 8th floor rooms are disturbed by people on their way to and from the roof top. No lift to the 9th floor.”
 of 5 bubbles IanL822, 12 Mar 2017 | Read review
“Head for the upper floors (8th floor seems best).”
 of 5 bubbles HenonHols, 8 Mar 2017 | Read review
“lower rooms are cooler”
 of 5 bubbles misstess59, 11 Feb 2017 | Read review
“The hotel to add more tv channels”
 of 5 bubbles 895phumzilem, 29 Mar 2016 | Read review
“Room view,third floor was a street view on the corner of Longstreet. I liked seeing the busy foot and car traffic.”
 of 5 bubbles lorg2015, 19 Feb 2016 | Read review
5 of 5