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Southern Sun Waterfront Cape Town

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Southern Sun Waterfront Cape Town
Southern Sun Waterfront Cape Town
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1,743 Reviews from our TripAdvisor Community

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Showing 1,540: English reviews
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Hampshire, United Kingdom
Reviewed today NEWvia mobile

We stayed at the Southern Sun Waterfront for 3 nights. The hotel is about 10 to 15 minutes walk from the Waterfront, which we did everyday without problems. We found the hotel staff to be very helpful, especially the concierge, though we were a little short changed on replenishing the tea and coffee in our room - why do hotels...

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Helpful?
Thank Peter_Ingamells
Johannesburg, South Africa
Reviewed today NEW

The location of the hotel is excellent as far as access from and into N2/Airport. It is also Uber friendly. The rooms are clean and spacious. The dining area is spacious and the staff is friendly. I will definitely come back on both personal and business visits.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Lungisa M
Sandton, South Africa
Reviewed yesterday NEW

I go the Southern Sun Waterfront almost every three months on business trips, and love going to this hotel, as it is home away from home for me. However, I was very disappointed to find with my recent trip 12-17 February 2017, that they no longer provide buffet. Reasons given varied from manager to manager and the best one “if...

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1Thank CFinSandton
Pretoria, South Africa
Reviewed 3 days ago NEW

I enjoyed my stay and had a really good time. The room was neat and tidy and met my needs. The bedding was clean and of a good quality which is a absolute must. The friendliness of the staff is also highly appreciated. The only thing I didn't enjoy was having to pay for parking. Where do you expect me...

Review collected in partnership with Tsogo Sun Hotels
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1Thank daltonconwaya
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear daltonconwaya, Thank you for taking the time to give us feedback following your recent stay with us Yoir comments have been noted and we will ensure that those concerned will be advised accordingly Warm regards JEFF ROSENBERG General Manager

Johannesburg, South Africa
Reviewed 3 days ago NEW

Great check-in and check-out process! The reception welcome was very warm and cannot rave enough about the AWESOME in-room dinner service - delivered the meat to perfection as ordered and TERRIBLE in-room breakfast service...Shooo...It was two worlds. The VERY Good and VERY UGLY!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank bandilem2016
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear bandilem2016, Thank you for your feedback Whilst we are happy that you enjoyed your dinner served in your room , we are distressed that you didn't enjoy the same experience with you breakfast ! Please rest assured that we will look into this matter immediately - please accept our apologies Warm regards JEFF ROSENBERG General Manager

Chesterfield, United Kingdom
Reviewed 4 days ago NEW

More a business hotel but none the less was very good. The staff could not do enough for you and were very helpful no matter what was being asked of them. Breakfast was good with lots of choice and very organised. A special mention for the ladies cooking eggs, they were so cheerful and smiling all the time. A real...

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Helpful?
Thank lme111
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Ime111, Thank you for your detailed feedback We appreciate your time in advising us of your experience during your time spent at our hotel - and that you enjoyed all of our services Warm regards JEFF ROSENBERG General Manager

Sutton Coldfield, United Kingdom
Reviewed 4 days ago NEW

Hotel is not on the waterfront but shuttle buses every half hour are efficient and so no need to walk back after dark. An excellent "business" hotel full of very polite staff willing to help and (generally) providing adequate food. We had a minor problem with burnt toast on a burger which unfortunately took some time to resolve and spoilt...

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1Thank mikeandros
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear mikeandros, Thank you for your feedback We are pleased that you enjoyed your stay and have taken note of your added comments Warm regards JEFF ROSENBERG General Manager

Reviewed 5 days ago NEW

The hotel was our base for 3 nights in 1st week of feb 2017 in Capetown. Its a decent business hotel. The breakfast was good with reasonable variety. the staff is formal rather than friendly .. should I say. The rooms are small though well furnished . Our air condition leaked once wetting our bags ,however the the staff efficiently...

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Thank tanvi d
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear tanvi d Thank you for your constructive feedback We have taken note of your comments and will ensure that these are discussed with those concerned Warm regards JEFF ROSENBERG General Manager

Geneva, Switzerland
Reviewed 1 week ago

Excellent all around service and location to all hot spots. Great bar/pool area and excellent shuttle service to Waterfront. Avoid landing in CT between 7am and 9am and traffic from airport to hotel on weekday is bad

Review collected in partnership with Tsogo Sun Hotels
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Thank 438derickg
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear 438derickg Thank your for your feedback It is great to receive comments such as yours - as they go a long way to motivate and encourage our team Warm regards JEFF ROSENBERG General Manager

Trowbridge
Reviewed 1 week ago

This hotel was our base for four days while we were sightseeing in Cape town. On first impressions it looks like a busy bustling city hotel but the friendly attentive staff make it feel more like a family run affair. Before you even reach the reception desk, you are asked "how can we help you". Nice modern surroundings and the...

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Helpful?
Thank kevvver
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear kevvver, Thank you for your feedback We are pleased that you enjoyed your stay and found our team helpful and attentive Warm regards JEFF ROSENBERG General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and is authentically South African ... more   less 

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: RM633 - RM1,698 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Reservation Options:
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#15 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Waterfront Cape Town staff and other travellers.
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Questions? Get answers from Southern Sun Waterfront Cape Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“12th floor up, ask for the rooms facing the Cullinan and swimming pool area as these are very quite.”
 of 5 bubbles CFinSandton, 23 Feb 2017 | Read review
“Ask for rooms with waterfront/ table mountain view”
 of 5 bubbles tanvid2016, 19 Feb 2017 | Read review
“Waterfront view”
 of 5 bubbles HimalPari, 31 Jan 2017 | Read review
“corner rooms have 2 windows”
 of 5 bubbles travelaslongasican, 28 Jan 2017 | Read review
“The hotel rooms rank right up there with the High end chain hotels that one would find in the USA”
 of 5 bubbles X5874XAmichaelc, 22 Jan 2017 | Read review
5 of 5