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Southern Sun Waterfront Cape Town

2,125 reviews
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Traveller (395)
Room & Suite (233)
Dining (52)
Overview
  • Excellent45%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“every half hour”(40 reviews)
“shuttle bus”(73 reviews)
“tsogo sun”(23 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Southern Sun Waterfront Cape Town
Special Offer: Complimentary bottle of wine
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,125)Write a Review
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1,864 results
Traveller rating
825
743
193
63
40
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825
743
193
63
40
Show reviews that mention
All reviewsevery half hourshuttle bustsogo sunshuttle serviceconcierge deskcomfortable hotelbreakfast buffetbusiness tripwater fronteasy accessbusiness hotelstayed here for nightsenjoyed my staytable mountainsouth africalong streetwaterfront
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11 - 15 of 1,864 reviews
Reviewed 1 week ago via mobile

It’s location is very good. Even when it’s not directly at the waterfront they have a shuttle that goes every half an hour till late at night. Bed was comfy and the Breakfast is awesome! The only down side, but comes with Hotels in the...More

Thank Palvies
Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 1 week ago

Dear Palvies Thank you for taking the time to provide us with such positive feedback following your recent stay in Cape Town. We are pleased to see that our facilities, food and beverage offerings as well as our shuttle service made your stay so much...More

Reviewed 1 week ago

Less than average experience. The reception desk gave us a message meant to be given to another room and we went back that night very late and only realised that the email message which the hotel put into an envelope was for another family about...More

Review collected in partnership with Tsogo Sun Hotels
Thank Yang W
Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 1 week ago

Dear Yang W Thank you for providing us with such detailed feedback following you recent stay with us. It is through constructive feedback such as yours that we are able to improve on our service delivery. Thank you for choosing to stay with us. Kindest...More

Reviewed 2 weeks ago

We booked this hotel as a part of a tour. The room was very clean and a good size. The beds were very comfortable. Access to the internet was good. Our room was 2901 with a fantastic view of Table Mountain. The odd numbered rooms...More

1  Thank kdhl100
Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 1 week ago

Dear kdhl100 Thank you for taking the time to provide us with such positive feedback following your stay with us. We are pleased to see that you had such a great experience at our hotel. The team and I are looking forward to welcoming you...More

Reviewed 2 weeks ago

Bad-Jewellery and sunglasses went missing from our hotel room at the end of our trip which we were very upset about. We had left the room for 2 hours and it was cleaned in that time. We advised security about this but nothing was done....More

Thank mccrannsaoirse
Reviewed 2 weeks ago

We stayed here as part of our honeymoon however felt any sort of romance was lacking due to the large amount of traffic noise from the street. We tried to get a different room only to discover that due to the location of the building...More

Thank Rowan I
Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 1 week ago

Dear Rowan I Thank you for your positive feedback following your recent stay with us. We are pleased to see that other than the noise you had a great experience at our hotel. The team and I look forward to welcoming you back again soon....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$166 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Cape Town Central
#19 Family Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#33 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
US$166 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Cape Town Central
#19 Family Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#33 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (395)
Room & Suite (233)
Dining (52)
Pool & Beach (21)
Hotel & Grounds (288)
Bathroom (26)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jtsang72
18 January 2018|
AnswerShow all 5 answers
Response from Sharon P | Reviewed this property |
You would need to contact Southern Sun directly I’m afraid as I’m not not sure, sorry
1
Vote
17 May 2017|
AnswerShow all 4 answers
Response from Paul G | Reviewed this property |
It was extremely cold when we were there so I do not think it is heated
0
Votes
Travel F
11 April 2017|
AnswerShow all 2 answers
Response from Jeff R | Property representative |
Dear Travel F Regrettably our pool is not heated , but you are welcome to use the pool at our sister hotel next door , which is Warm regards Jeff Rosenberg General Manager
0
Votes
Room Tips
"Higher levels are quiet and offer views of the city or Table Mountain."
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"High floor room facing the water."
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"We had a city view and it was decent. Would've loved to have seen the water, but I'm not sure if..."
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"Higher floors may have a view of the small pool and the back of another hotel."
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