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26/11/2017 27/11/2017
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    Southern Sun Waterfront Cape Town

    1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
    011 27 21 409 4000
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    26/11/2017 27/11/2017
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     5 people are viewing this hotel
    US$205
    US$205
    US$205
    Traveller (381)
    Room & Suite (225)
    Dining (51)
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    Overview
    • Excellent45%
    • Very good40%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “every half hour” (38 reviews)
    “shuttle bus” (68 reviews)
    “shuttle service” (48 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Southern Sun Waterfront Cape Town
    Special Price: Cape Town WeekendBreaks
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,057)
    There are newer reviews for Southern Sun Waterfront Cape Town
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    301 - 305 of 1,803 reviews

    Reviewed 21 January 2017

    The service of the hotel from arrival to departure was very good. is one of the best hotel in the country The hotel parking also is good and the security of the hotel is very good The swimming area was also clean with clean towels...More

    Review collected in partnership with Tsogo Sun Hotels
    Thank Maanda M
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 23 January 2017

    Dear Miranda M Thank you for your very kind comments , following your recent stay with us We really appreciate your feedback and we will ensure this information is passed on to our team Warm regards JEFF ROSENBERG General Manager

    Reviewed 19 January 2017 via mobile

    Large hotel with over 500 rooms. Well run good breakfast nice rooms and also convenient pool and sunbathing area. The negative is the slowness in food arriving in bar area. There are good food options outside the hotel with both a little Italian and the...More

    Thank John J
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 23 January 2017

    Dear John J, Thank you for your feedback Whilst we appreciate your kind comments, we are distressed that you found the food service , a bit slow . Please accept our apologies, as this is not a usual high standard Warm regards JEFF ROSENBERG General...More

    Reviewed 18 January 2017

    Conveniently placed and within walking distance for the V&A and Cape Town centre. Our room was comfortable with a walk in shower and bath,a fridge , TV and a good view of Signal Hill. A room for us is just a base and a place...More

    3  Thank theblacksheep2016
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 19 January 2017

    Dear theblacksheep2016, Thank you so much for your very detailed feedback It is only through comments such as yours , that we are able to achieve the best possible form of service excellence for our valued guests We will certainly ensure that the report on...More

    Reviewed 18 January 2017

    We had a lovely stay at this hotel! Great reception service on arrival and check out, and the overall service from the hotel staff is commendable. I would stay there again and would definitely refer others to stay there.

    Review collected in partnership with Tsogo Sun Hotels
    Thank Mathobela
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 19 January 2017

    Dear Mathobela, Thank you for your feedback We are really pleased that you enjoyed your stay with us and we look forward to welcoming you back soon Warm regards JEFF ROSENBERG General Manager

    Reviewed 17 January 2017 via mobile

    Little disappointed with this hotel, service simply average and you can realized that there is many staff working there, manager they don't show up , some times say just hello during the entrance. Too much bureaucracy at the reception, many papers and signatures for everything....More

    Thank Avkgeis
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 18 January 2017

    Dear AlejandroGeis, Thank you for your feedback We are very disappointed that we didn't live up to your expectations as I can assure you that we place a great deal of emphasis on training in order to strive for service excellence - and clearly in...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$165 - US$386 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Spa Hotel in Cape Town Central
    • #24 Business Hotel in Cape Town Central
    • #29 Family Hotel in Cape Town Central
    • #30 Luxury Hotel in Cape Town Central
    • #31 Romantic Hotel in Cape Town Central
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 537
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Travelocity, Hotels.com, Expedia, Cancelon, TripOnline SA, Evoline ltd and getaroom.com so you can book your Southern Sun Waterfront Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Western Cape >
    • Cape Town >
    • Cape Town Central
    • Also Known As
    • Southern Sun Waterfront Cape Town Hotel Cape Town Central ,
    • Cape Town Southern Sun Waterfront ,
    • Southern Sun Waterfront Cape Town South Africa
    Add Photo Photos
    Traveller (381)
    Room & Suite (225)
    Dining (51)
    Pool & Beach (21)
    Hotel & Grounds (283)
    Bathroom (26)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    17 May 2017|
    AnswerShow all 4 answers
    Response from Paul G | Reviewed this property |
    It was extremely cold when we were there so I do not think it is heated
    0
    Votes
    Travel F
    11 April 2017|
    AnswerShow all 2 answers
    Response from Jeff R | Property representative |
    Dear Travel F Regrettably our pool is not heated , but you are welcome to use the pool at our sister hotel next door , which is Warm regards Jeff Rosenberg General Manager
    0
    Votes
    JanetteGudgeon
    12 February 2017|
    AnswerShow all 2 answers
    Response from Jeff R | Property representative |
    Hi Janette, Please contact our Duty Manager on +27 71 525 9067 or +27 21 409 4000 and they can arrange to assist you We look forward to welcoming you Jeff Rosenberg General Manager
    0
    Votes
    Room Tips
    "Packed breakfast is good if you have an early tour"
    Read review
    "As high as possible"
    Read review
    "Rooms with a harbor view above the 10th floor are best."
    Read review
    "Ask for a room change if you are disappointed with what they give you"
    Read review
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