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Southern Sun Waterfront Cape Town

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Southern Sun Waterfront Cape Town
Southern Sun Waterfront Cape Town
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1,785 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Waterfront Cape Town
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Showing 1,576: English reviews
Port Elizabeth, South Africa
Reviewed 11 May 2016

The hotel staff is very courteous and efficient. Amazing hospitality. Location is great as well. Almost city centre and close to Waterfront , car rentals etc. We stayed in the family room , rooms were on the smaller side. Little space to walk in the room after the luggage was kept. Otherwise overall a great place to stay in.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank aloksharma4
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, aloksharma4 for the excellent TripAdvisor score. It is a pleasure to hear of your wonderful stay with us, and that you found the hotel well situated as well as the staff to be of a high standard. We wish you safe travels and hope to welcome you back in the near future. Kind regards Devon Justus Front Office...

Cape Town Central, South Africa
Reviewed 11 May 2016

Thank you for an excellent experience at the Southern Sun, Waterfront , the staff was so friendly and the breakfast was WOW. The room was so spacious, clean and cozy, the hotel is situated very close to all amenities and a walking distance from the Waterfront.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 540sonyah
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, 540sonyah for the wonderful TripAdvisor score. We are glad to hear of your excellent stay with us and that you found the staff friendly and breakfast of a high quality. As you found out the hotel is well located close to the V&A Waterfront precinct. We wish you safe travels and hope to welcome you back. Kind regards...

Reviewed 9 May 2016

It was so refreshing to find myself amongst people who seemed to 'want' to be working and were not there because they 'had' to. Everyone was friendly, greeted me at every occasion and some even extended a hand whilst introducing themselves. The staff, seemed to have an 'attitude' of 'wanting' to make my stay as comfortable as possible. International Class!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Spookydicks
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Spookydicks for the wonderful review. It is a pleasure to hear of your great stay with us, as your words regarding the attitude of the staff are exactly what we strive towards, and we are glad that you felt that we were delivering on this. Your review has been shared with the team and we thank you for...

Gauteng, South Africa
Reviewed 9 May 2016

First time staying at this hotel. It is well located to all the major tourist and business centres. The food and the service was outstanding, especially breakfast. There are regular shuttles available to the V&A Waterfront. Will definitely stay there again

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank nicolelD4180MC
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, nicolelD4180MC for the wonderful TripAdvisor score. We are glad to hear of your great stay with us, and that you enjoyed the hotel's offerings as well as the location of the hotel. We thank you for your recommendation and look forward to welcoming you back to the hotel in the near future. Kind regards Devon Justus Front Office...

London, United Kingdom
Reviewed 9 May 2016 via mobile

The bad: The room was small and the Internet was horrific. 500 Mbs for free but then it's very hard to upgrade and it kept dropping out. The good: The staff are great, attentive, helpful kind and funny. The lobby is nice and there are lots of food choices. For the price, I would really have liked a bigger/nicer room...

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Helpful?
Thank Joeavison
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Joeavison for taking the time to post your review on TripAdvisor. We thank you for the feedback and bringing to our attention the perceived short comings. We are currently in the process of improving our Wi-Fi service, in an effort to improve our overall guest satisfaction. We are however glad to hear that you found the staff friendly...

Melbourne, Australia
Reviewed 9 May 2016 via mobile

Not actually on the waterfront, but you can get a free shuttle every half hour to the waterfront, or walk about ten minutes. Shower separate from bath, great breakfast area with excellent service. Check in was a bit confusing as staff didn't know the name of our travel group, even though they had a sheet there with the name on...

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Helpful?
Thank 4_Aussie_Travellers
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, 4_Aussie_Travellers for taking the time to post your review on TripAdvisor. We glad that you enjoyed your stay with us, despite the hiccups on check in. Your comments have been shared with the team to improve our overall guest experience. We wish you safe travels and hope to welcome you back again one day. Kind regards Devon Justus...

Bogota, Colombia
Reviewed 8 May 2016 via mobile

It is a chain hotel with the standard it should have. It is not cheap but the prices In comparison with others in the area are quite fare. I had a wonderful stay and I could really relaxe after the days ofk morning for breakfast some one invite you with a smile. The service is good and the breakfast is...

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Helpful?
Thank Nutzen
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Nutzen for posting your review on TripAdvisor. We are glad that you enjoyed your stay with us, and we thank you for your feedback which has been shared with the team so as to improve our overall guest experience. We wish you safe travels and hope to welcome you back in the future. Kind regards Devon Justus Front...

Dubai, United Arab Emirates
Reviewed 5 May 2016

Good city hotel in a convenient location for business travelers - the exhibition center is just beside the hotel - as well as for tourists - the hotel runs every 30 minutes a shuttle bus to the Waterfront (if you have booked through a travel agent the shuttle bus price is most likely already included). Good breakfast and nice but...

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Helpful?
Thank Marion M
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Marion M for posting your review on TripAdvisor. We are glad to hear that you enjoyed your stay with us as well as the location of the hotel, close to the Cape Town International Convention Centre as well as the V&A Waterfront complex. We wish you safe travels and hope to welcome you back in the near future....

Greater Johannesburg, South Africa
Reviewed 5 May 2016

Excellent service guys - we were travelling in a group and everything was handled efficiently. From check in to getting luggage sorted out. The breakfast facilities are of an international standard - well done! I will definitely return to the Southern Sun, Waterfront.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 628shantels
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, 628shantels for the wonderful TripAdvisor score. We are delighted to hear of your great stay with us, and that you felt the hotel was of a high standard. We thank you for the recommendation and hope to welcome you back to the hotel in the near future. Kind regards Devon Justus Front Office Duty Manager

Durban, South Africa
Reviewed 3 May 2016

An amazing hotel. It was my birthday so I was treated with a card , champagne and a platter of goodies. Most thoughtful and heart warming. The manager Ignatious was so warm and friendly. He found the time to strike up conversation with all the guests.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Shireen S
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Shireen S for the wonderful TripAdvisor score. We are delighted to hear that you enjoyed your stay with us, and chose to celebrate your birthday at the hotel. Your comments have been shared with the team and we hope to welcome you back to the hotel in the near future. Kind regards Devon Justus Front Office Duty Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and is authentically South African ... more   less 

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: RM618 - RM1,891 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Reservation Options:
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#14 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#30 Luxury Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Waterfront Cape Town staff and other travellers.
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Questions? Get answers from Southern Sun Waterfront Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better”
 of 5 bubbles 975vicw, 25 Mar 2017 | Read review
“We had an upgrade room which was quiet, spacious and homely, close to the elevator area but unaffected by any noise.”
 of 5 bubbles lesp2014, 16 Mar 2017 | Read review
“Decide whether you want a mountain or sea view”
 of 5 bubbles VonVintlo, 10 Mar 2017 | Read review
“We were on the second floor, end room which was fine.”
 of 5 bubbles MrsBritain27, 9 Mar 2017 | Read review
“12th floor up, ask for the rooms facing the Cullinan and swimming pool area as these are very quite.”
 of 5 bubbles CFinSandton, 23 Feb 2017 | Read review
5 of 5