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Southern Sun Waterfront Cape Town

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Traveller (463)
Room & Suite (277)
Dining (53)
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Overview
  • Excellent46%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“every half hour”(45 reviews)
“shuttle bus”(76 reviews)
“tsogo sun”(24 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (2,278)
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70
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895
792
202
70
41
Show reviews that mention
All reviewsevery half hourshuttle bustsogo sunshuttle serviceconcierge desklarge hotelbreakfast buffetwater frontbusiness tripbusiness hoteleasy accessstayed here for nightsper dayenjoyed my staytable mountainsouth africalong street
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301 - 305 of 2,000 reviews
Reviewed 24 July 2017

Wonderful staff with excellent service - nothing was too much of an effort for the staff - they really tried to make our stay as pleasant as possible - we stayed at hotel with a group and all guests were treated in an excellent and...More

Review collected in partnership with Tsogo Sun Hotels
Thank marithak2017
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 25 July 2017

Dear Marithak2017, Thank you for your positive and valuable feedback. We are delighted that your group had an enjoyable stay with us during their recent visit to Cape Town. Thank you for staying with us and we look forward to welcoming you back in future....More

Reviewed 24 July 2017 via mobile

Hotel is functional, good location, rooms are small but good. Breakfast is good as well. Service is poor despite the kind and well intentioned staff. They are always with a nice smile and treat you well. Not sure if I would stay there again. Mixed...More

Thank maug76
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 25 July 2017

Dear Maug76, Thank you for your feedback. We are pleased that you enjoyed your stay with us especially our friendly staff and the location. Thank you for choosing to stay with us. Sunny regards, Ignatious

Reviewed 24 July 2017 via mobile

25 minutes transfer from the airport. Good location to visit the v&a waterfront with a free shuttle every half hour. Excellent breakfast with huge choice and friendly service. Rooms are adequate with coffee and tea making facilities and complementary hot chocolate and sweets in reception....More

Thank Phillip A
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 26 July 2017

Dear Phillip A, Thank you for your feedback. We are pleased that you enjoyed your stay with us during you recent visit to Cape Town. Please remember to visit us in your next return to the Mother City. Sunny regards, Ignatious

Reviewed 24 July 2017

Situated close to the city centre side of the Waterfront. Checking in (and out) was a breeze with no hassles. Room was a non-smoking room and was clean, fresh and comfortable but fairly small(ish). Free 500mb wi-fi daily to new guests and 2gb for returning...More

Thank andrewdowner
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 26 July 2017

Dear Andrewdowner, Thank you for your valuable feedback. We are delighted that our services and facilities, especially the breakfast met with your expectations. Thank you for choosing to stay with us. we look forward to welcoming you back in future. Sunny regards, Ignatious

Reviewed 19 July 2017

The hotel is uniquely positioned close to the Waterfront and has lovely food, dining room staff and ambience. Their system is a bit confusing as they could not handle my two bookings that ran concurrently.More

Review collected in partnership with Tsogo Sun Hotels
Thank Valerie K
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 22 July 2017

Dear Valerie K, Thank you for your feedback. It was our pleasure hosting you at Southern Sun Waterfront Hotel Cape Town and we are pleased that you enjoyed your stay with us. Thank you for choosing to stay with us and we look forward to...More

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Most Booked Properties in Cape Town Central
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$143 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Cape Town Central
#21 Spa Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
US$143 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Cape Town Central
#21 Spa Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveller (463)
Room & Suite (277)
Dining (53)
Pool & Beach (24)
Amenities (23)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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PeaGreen1991
23 April 2018|
AnswerShow all 5 answers
Response from dejm106 | Reviewed this property |
Forget the elevator and use the stairs. The gym and pool are not great. You might make do with the gym but the pool is 4 strokes wide, kidney shaped.
0
Votes
Suzanne S
14 March 2018|
AnswerShow all 6 answers
Response from Wendy O | Reviewed this property |
Yes, the rooms have coffee and tea making facilities.
1
Vote
jtsang72
3 March 2018|
AnswerShow all 8 answers
Response from IanSharks2014 | Reviewed this property |
yes rooms have UK plug facilities
0
Votes
Room Tips
"Rooms facing the garden/pool area were very quiet."
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"Choose high with table mountain view."
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"Do not charge for WiFi as an extra, its just ludicrous for a modern hotel in this day and age."
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"our room 961 was brilliant facing the waterfront with amazing views"
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