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Southern Sun Waterfront Cape Town

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Southern Sun Waterfront Cape Town
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1,652 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Waterfront Cape Town
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Showing 1,466: English reviews
London
Reviewed 1 March 2016

We stayed there for two nights before going on a road trip along the Garden Route and back. The hotel generally had very good reviews so I booked it online a few month's earlier. We were on the second floor and the two rooms were very comfortable with great beds and bathrooms. The rooms were a little on the small...

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Helpful?
Thank nsojer
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, nsojer for the wonderful TripAdvisor score. Your wonderful comments have been shared with the team and we glad to hear that you enjoyed your stay with us as well as the services and amenities of the hotel. We hope you enjoyed your trip up the Garden Route and hope to welcome you back in the near future. Kind...

Johannesburg, South Africa
Reviewed 1 March 2016

Good service from the staff my room was on point the food was excellent and the shuttle service was good I'm happy with the Hotel. every one was willing to help and the room service was very good and the TV channels was good selection

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Helpful?
Thank goodman_kunene
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, goodman_kunene for the wonderful TripAdvisor score. We are delighted to hear that your stay was excellent, and that the service received was of a high standard. We wish you safe travels and hope to welcome you back soon. Kind regards Devon Justus Front Office Duty Manager

Port Elizabeth, South Africa
Reviewed 29 February 2016

Easy access and good service made my stay enjoyable. The hotel is conveniently close to the CTICC and ideal for those looking for a cost effective stay. Staff were friendly and courteous and breakfast was good.

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Helpful?
Thank Stanford S
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Stanford S for posting your review on TripAdvisor. We are delighted to hear that you enjoyed your stay with us, as well as the location of the hotel, close to the Cape Town International Convention Centre as well as Cape Town's tourist attractions. Your kind words have been share with the team and we hope to welcome you...

Tsitsikamma National Park, South Africa
Reviewed 29 February 2016

A mid priced hotel in a good location. Room sizes a a bit small but all amenities are first rate. Laundry service was excellent and on time. We appreciated the bottled water each day. Very good staff, always ready to help

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Helpful?
Thank jamessI9173RY
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, jamessI9173RY for taking the time to post your review on TripAdvisor. We are glad that you enjoyed your stay with us, as well as the location of the hotel. Your comments have been shared with the team and we thank you for the positive feedback. We wish you safe travels and hope to welcome you back to the...

Surat, India
Reviewed 29 February 2016

The location was fantastic and the rooms and service were excellent. The service during stay and reception and parking facility were good. In Breakfast care was not taken for chicken and vegetarians. I would recommend the place for stay to my friends.

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Helpful?
Thank Harinder2063
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Harinder2063 for taking the time to post your review on TripAdvisor. We are glad to hear that you enjoyed your stay with us and found the service to be of a high standard. Your comments have been shared with the team and we thank you for your recommendation. Kind regards Devon Justus Front Office Duty Manager

Cape Town Central, South Africa
Reviewed 29 February 2016

The Southern Sun Water Front - Cape Town is situated at a very good location and very clean. Extremely central and very friendly staff that is so helpful. The staff is very professional. Your Shuttle service is excellent. Lovely pool area.

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Helpful?
Thank 398jennyg
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, 398jennyg for the wonderful review. We are delighted to hear that you had a great stay with us. As you found out, the hotel is well located, and we are glad that you found the staff friendly, helpful and professional. We wish you safe travels and hope to welcome you back soon. Kind regards Devon Justus Front Office...

Nairobi, Kenya
Reviewed 29 February 2016

The hotel is ideally located and does have a shuttle to the V&A Waterfront but there is a minimal charge for this. Very spacious rooms. Excellent service from the staff at all locations. Good selection for breakfast and dinner. All in all I thoroughly enjoyed my stay at this hotel.

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Helpful?
Thank 477editht
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, 477editht for taking the time to post your review on TripAdvisor. We are glad that you enjoyed your stay with us as well as the hotel's services and amenities. Your comments have been shared with the team and we thank you for the positive feedback. Kind regards Devon Justus Front Office Duty Manager

Washington DC, District of Columbia
Reviewed 28 February 2016 via mobile

Over the years, I have stayed at a few hotels in the Waterfront section of Cape Town. The Radisson Blu, The Westin and The Culinan. The Southern Sun Waterfront is my least favorite of the group. Now I am not saying this is a bad hotel. To the contrary, it is an OK hotel. I spent over two weeks here....

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Thank DKNGT
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Good day, DKNGT Thank you for taking the time to post your review on TripAdvisor and so bringing the poor service received to our attention. The situation with your room not being cleaned on time on numerous occasions as well as the delay in replacing your safe batteries have been dealt with by the department heads and corrective measures have...

Doncaster, United Kingdom
Reviewed 25 February 2016

Excellent Hotel offering 5* services in a very good location for Victoria and Albert Waterfront. Waterfront was around 10 minute walk away or accessed by the efficient mini bus service provided free of charge by the Hotel. Nothing too much trouble for staff .....unfortunately we had to ask for emergency doctor and dentist and the service and support of staff...

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Helpful?
Thank Anne B
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Peterandanne08 for the wonderful review. It is a delight to hear that you enjoyed your stay with us. We are glad that the team were able to help you in your time of need, and we hope that you are all better now. Your review has been shared with the team and we thank you once again for...

Gaborone, Botswana
Reviewed 25 February 2016

overall I had a wonderful stay. Good service and a welcoming atmosphere. prompt response to requests. In room dining menu was excellent food very tasty. Location also very convenient. Check-in and out was on point. Less than five minutes taken to check-in, less than a minute to check out.

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Helpful?
Thank masegok2016
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, masegok2016 for taking the time to post your review on TripAdvisor. We are delighted to hear that you enjoyed your stay with us, as well as the efficient service and staff. Your review has been shared with the team and we hope to welcome back in the near future. Kind regards Devon Justus Front Office Duty Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and isauthentically South African. Yizani translates as "Come in...Welcome" in Xhosa, and is perfectly appropriate in that this restaurant offers a world-class welcome that sets the scene for the experience to follow. Our Pool Bar offers daily cocktail happy hours - 2 for 1 specials from 17:00 to 19:00. Our Pool Bar is associated with official Brandy Urban Cocktail Route. ... more   less 

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: RM687 - RM1,303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Reservation Options:
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#15 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Waterfront Cape Town staff and other travellers.
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Questions? Get answers from Southern Sun Waterfront Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are a nice size.”
 of 5 bubbles lindsayw747, 30 Nov 2016 | Read review
“The internet put me off, I'm not sure any TripAdvisor users would find this friendly”
 of 5 bubbles findshirley, 20 Nov 2016 | Read review
“Try and get a room with views of Waterfont”
 of 5 bubbles alastrequestgrimbo, 13 Nov 2016 | Read review
“The 7th floor is a smoking floor so if you don't like the smell of tobacco smoke avoid the 8th floor as the smell reaches that floor”
 of 5 bubbles richarda17, 12 Oct 2016 | Read review
“Helpful staff , free shuttle bus to waterfront area, spacious hotel”
 of 5 bubbles Janek741, 17 Sep 2016 | Read review
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