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Cloud 9 Boutique Hotel & Spa

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Cloud 9 Boutique Hotel & Spa
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158 Reviews from our TripAdvisor Community

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There are newer reviews for Cloud 9 Boutique Hotel & Spa
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Showing 100: English reviews
Sydney, Australia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 August 2016

We were relocated to this lodge as the Amber Tree Lodge we booked for (next door) was not available for us. We stayed 4 nights and were pleased with the stay. Located near Long Street with restaurants and night clubs, the lodge is clean and comfortable and provided twin ensuite as booked. The room is of sufficient size and breakfast... More 

Helpful?
Thank Chiehshan
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Chiehshan Thank you for your kind words and we do hope to see you again next time you are in Cape Town! More 

Paris, France
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 August 2016 via mobile

We stayed 4 nights during our south-Africa journey in this guest house and have been very pleased with the location and all facilities. Good breakfast, friendly reception and overall a good experience. Close to restaurants on Kloof, and if you walk firmly V&A Waterfront can be reached just over 30min.

Helpful?
1 Thank mrepriels
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Thank you for your lovely review and we look forward to seeing you again:) More 

Johannesburg, South Africa
Level Contributor
107 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 8 July 2016

I stayed here for two nights while on business a week ago. Rooms are outstanding (there are antique style rooms as well as new rooms), parking available, service excellent and the breakfast is wonderful!

Helpful?
Thank Johan J
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Johan Thank you for taking the time review us and for kind words! We do hope to see you again in the near future:) More 

Johannesburg
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 April 2016

This was a business stay and the central location was excellent. There are a few separate buildings that make up this hotel, and I was in room directly opposite a very lively night spot. The double-glazing in the room prevented any disruption but the noise within the building was a real problem. every time someone turned on a tap it... More 

Helpful?
Thank FussyOz
Shadre B, Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear FuzzyOz Thank you for constructive review! I am really sorry about the TV and shower I was under the impression it was all sorted, please except my sincere apologies for that!!! We have never received a complaint regarding the noise inside the building especially with the water pipes so we will definitely look into this matter asap! I have... More 

Maputo, Mozambique
Level Contributor
100 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 April 2016

We were a family group consisting of six persons: parents, children and grandparents (both 80+). After checking in it appeared we were not staying in the main building that hosted the reception and the restaurant, instead we were ushered away to another building 100 meters away up the hill. Once there a narrow winding stairway took us up to the... More 

Helpful?
Thank Mohnomishe
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Mohnomishe Thank you for taking the time to review our hotel and for the positive comments you made. Unfortunately we do have stairs all around the hotel but we would have tried our utmost to move you to rooms in the main house if you or your travel agent brought the matter under our attention:) We are in the... More 

London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 March 2016

We stayed here for a night a couple of weeks ago and were unimpressed due to a combination of issues. * Firstly, their website is misleading. It makes it look like their rooms are all quaint with a vintage or colonial cottage chic feel, but what they don't tell you is that those are just the rooms in the main... More 

Helpful?
Thank murdershewroteuk
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Jessi We are sorry to hear you did not enjoy your one night at Leeuwenvoet House, we do appologise for the website being misleading but we just added the new rooms to the hotel wing of the guest house and is busy creating a new website. We unfortunately do not have rooms with balconies on the main side of... More 

Kirn, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2016 via mobile

It's a really nice place in the middle of the town. The owners are super nice and make everything possible. You have the Kloof Street with all the restaurants and bars around the corner. You are in the city after a 10 minutes walk. There is a bus station in front of the house, or you take a taxi for... More 

Helpful?
Thank Birte D
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Birte Thank you for your kind words and taking the time to review our property, much appriciated! More 

Johannesburg, South Africa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 March 2016 via mobile

Very friendly staff, very nice breakfast and variety. Nice big beds. Very central location. Can access the whole of Cape Town easily via Kloof nek road and surrounds. Perfect location. Old Victorian style building restored means wooden floors are noisy, walls are thin, other guests opening and closing doors wakes you up all through the night.

Helpful?
Thank chrisb198707
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Chris Thank you for your kind words we really do appriciate it! Please know that we are in the progress off putting sound proof doors in all our rooms! The new wing already has the sound proof doors and windows but not the main house yet but it is definitely something we are working on. More 

Abu Dhabi
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 March 2016 via mobile

My five night stay at this guest house was lovely. The location is great (near Restaurants, Table Mountain and in walking distance of the Hop on Hop off bus). The accommodations were spacious, modern and clean. Most importantly I felt safe as a solo traveler. The staff were all friendly and helpful. The reception staff assisted me in booking all... More 

Helpful?
2 Thank BLeah W
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear BLeah W Thank you for the positive review and lovely comments, it really makes our day:) We are so happy that you felt safe as a solo traveler here by us! We definitely do agree that the taxis are much cheaper than the shuttles we use but from pass experience also noted that they are not as reliable as... More 

Malmo, Sweden
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 March 2016 via mobile

We stayed here for 5 days and the location, staff and breakfast was great. Clean rooms and a amazing view over table mouantain. A special thanks to Daniel for being very helpful. We can highly recomend this guesthouse. Best wishes from Sweden. Fam Svensson and Lundberg

Helpful?
Thank Johan3baffe
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Aaah...we remember family Svensson and Lundberg very well, hope you are doing well and thank you for your kind words and positive feedback. Daniel is a star and a real asset to Leeuwenvoet House, I will forward your message to him:) More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Nestled at the foot of Table Mountain lies Cloud Nine Boutique Hotel perfectly placed in the trendy Tamboerskloof area of the Cape Town city bowl. The Hotel is within easy walking distance of the hip & vibrant Bree, Kloof and Long Streets with their many shops, restaurants, bars, clubs & cafes. The property comprises of 5 heritage Victorian buildings dating back to 1892. As part of our preservation original elements including marble fireplaces, pressed ceilings & wooden floors have been retained. Cloud Nine offers the guest original Victorian architecture combined with modern standards of services & accommodation, making this prestigious luxury boutique hotel the venue of choice for tourists, executives & other discerning travellers. All of this blends seamlessly together to provide the guest with a relaxed environment of contemporary elegance at the foot of the mountain. ... more   less 

Additional Information about Cloud 9 Boutique Hotel & Spa

Address: 12 Kloof Nek Road, Cape Town Central 8001, South Africa (Formerly Leeuwenvoet House)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: RM507 - RM957 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cloud 9 Boutique Hotel & Spa 4*
Number of rooms: 53
Reservation Options:
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Also Known As:
Cloud 9 Boutique Hotel & Spa Cape Town, South Africa
Hotel Style:
#26 Spa Hotel in Cape Town Central
#60 Luxury Hotel in Cape Town Central
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Questions & Answers

Questions? Get answers from Cloud 9 Boutique Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until renovation is completed.”
 of 5 bubbles HanG_12, 2 Dec 2016 | Read review
“Do not recommend this hotel”
 of 5 bubbles 915madeleinep, 27 Nov 2016 | Read review
“Ask if you want a terrace or balcony - they are available!”
 of 5 bubbles 937mirandap, 25 Aug 2016 | Read review
“Insist on being in the main house - don't get stuck in the extension.”
 of 5 bubbles murdershewroteuk, 31 Mar 2016 | Read review
“Avoid a room on the main road at the front as it can be a little noisy from traffic and bars.”
 of 5 bubbles lakestarnsnfellsm, 3 Mar 2016 | Read review
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