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The Alexander

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The Alexander
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302 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Vancouver, Canada
Reviewed 1 week ago

The Alexander was the perfect place in Knysna to celebrate our honeymoon. The suite is beautiful- highlights include the view, double steam shower, incredible breakfast spread, and private deck with hot tub. We stayed for 2 days and were so sad to leave. Such a romantic place. The staff kicked it up a notch. The driver was great and took...

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Thank rebeccaeloise
Wayne A, General Manager at The Alexander, responded to this review

Good day Rebeccaaftergood, Thank you for reviewing your stay at The Alexander House, Knysna, on TripAdvisor Rebecca. All the reviews are very important to us and yours is no exception. We are very happy to learn that we were able to be of service in creating some wonderful memories of your Honeymoon in South Africa and we thank you for...

Suffolk, United Kingdom
Reviewed 1 week ago

Wow! This place is simply stunning. Views to die for, breakfast is not just a meal but a experience not to be missed, please allow at least an hour to enjoy. Travis & Wayne are excellent host, only a gay man could of designed and furnished this amazing house its simply stunning. Can't wait to return.

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Thank gailsmith999
Wayne A, General Manager at The Alexander, responded to this review

Good day Gail, Thank you for taking the time to express your experience at The Alexander House, Knysna, on TripAdvisor. It is always such a pleasure to read our guests reviews. We are very happy to learn that you enjoyed your stay with us. It was our pleasure welcoming you and Richard to The Alexander House, Knysna, and we certainly...

London, United Kingdom
Reviewed 2 weeks ago

We arrived after a long drive from Franschhoek and were bemused at first to drive through Knysna and then up and up to The Heads above. However, from the moment we rang the bell to be warmly greeted by the owner Wayne we couldn't stop smiling with pleasure. So much thought has gone in to the interior which is both...

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Thank Nicola K
Wayne A, General Manager at The Alexander, responded to this review

Hello N & B, Thank you for taking the time to review your stay with us at The Alexander house, Knysna. It is a pleasure to read that your experience was a good one and that you intend to visit us once again. We certainly are looking forward to welcoming you both back once again and wish you both a...

Surrey, United Kingdom
Reviewed 4 weeks ago

This special small guest house is in a great position with views over the crashing ocean . The views from our roof hot tub were breathtaking . Travis presides over a very welcoming and well run establishment with possibly the widest choice and most tasty breakfasts ever

Review collected in partnership with this hotel
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Thank X4731KBjills
Wayne A, General Manager at The Alexander, responded to this review

Good day X4741KBjills, Thank you for taking the time to review your stay at The Alexander House, Knysna. We are very happy to learn that you enjoyed your time with us and we certainly look forward to being of service to you in the future and wish you a wonderful year ahead. Kind regard, From The "A' team.

London, United Kingdom
Reviewed 8 January 2017 via mobile

Brilliant Stay. Excellent Rooms. Great individual style and a real wow factor when you walk in from outside. Beautiful town -the hotel is just outside but with the free bus shuttle at night there is nowhere better. Great value. Big thanks to Travis. Dean & Em

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Thank Cloakroom
Wayne A, Manager at The Alexander, responded to this review

Good day Cloakroom, We are very happy to learn that you enjoyed your stay at The Alexander House, Knysna. Thank you for your review. We look forward to welcoming you back someday in the future and wish you and your loved ones a wonderful 2017. Kind regards, The "A" team.

Berlin, Berlin, Germany
Reviewed 7 January 2017

Fantastic! Travis, Wayne and Memory were super friendly and made our stay special. The breakfast leaves nothing to be desired - never seen such variety / selection. Rooms very clean and luxorious. Even though we stayed on the lower floor of the property, our private terrace commanded an amazing view out across the sea. Bar is stocked appropriately - we...

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Thank Jan S
Wayne A, General Manager at The Alexander, responded to this review

Good day Jan S, Thank you for taking the time to review your stay at The Alexander house, Knysna. We are very happy to learn that you enjoyed your visit to our little piece of Paradise, Knysna. We look forward to being of service to you in the future and I look forward to enjoying another Gin with you upon...

Lanarkshire
Reviewed 7 January 2017 via mobile

This was our latest visit to The Alexander, this time as part of our big trip to SA to celebrate my 60th birthday. This time we stayed in the Captains Cabin which is a superb suite on the main floor of the building. Travis the manager who is a superb organiser managed to out do himself when he arranged for...

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Thank FORB's
Wayne A, General Manager at The Alexander, responded to this review

Good day FORB's, It was such an amazing pleasure welcoming you both back to The Alexander House, Knysna. Thank you for taking the time to review your return visit on TripAdvisor. We truly appreciate ready guests reviews and we are thrilled to learn that you enjoyed your latest visit. Collaborating with your wife on your Birthday experience was loads of...

Budapest
Reviewed 2 January 2017

Returning after a few years the commitment of the team is still on the top The breakfast on Four Seasons/Fairmont level And Travis finds a seating in the fully booked restauranrs Absurdly recommended. It is more then an accommodation it is an experience

Review collected in partnership with this hotel
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Thank Nyul11
Allschwil, Schweiz
Reviewed 27 December 2016

Yes it is like a lovely home! we loved to stay at the alexander guest house. not only because of the room (exellent), breakfast (homemade and yummy), view (amazing and breathtaking) , shuttel service and the best recommentations for restaurants (dinner)... it is also the perfect place because of Travis and Wayne! We love you and we come again.

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Thank Hanni R
Wayne A, General Manager at The Alexander, responded to this review

Dear Hanni and Stefan, It was an absolute pleasure welcoming you both back to The Alexander House, Knysna. Thank you for taking some time to review your stay on TripAdvisor. We appreciate your kind words and are very pleased that you enjoyed your stay once again and wish you both the very best for 2017. We look forward to being...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 24 December 2016 via mobile

This hotel combines great service with an outstanding, and breath-taking views there is. The staff and management were always available to help with a genuine smile. It's really a haven that everyone should see for themselves.

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Thank A TripAdvisor Member
Wayne A, General Manager at The Alexander, responded to this review

Good day and Thank you for tasking some time to review your stay at The Alexander House, Knysna. We are happy to learn that you enjoyed your stay and experience at The Alexander House and look forward to being of service to you and your friends and family in the future. Kind regards, The "A" Team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Perched in a prime position on the spectacular Knynsa Heads with panoramic views of the Indian Ocean from the middle and top decks of the house, The Alexander takes style, ambiance and personal service to new heights. Each of our six suites and rooms has been individually created using lavish furnishings, decorations and objects d’art to provide guests with a uniquely sensual environment for relaxation and recreation. From the moment you are offered a complimentary welcome drink on arrival you can expect to be pampered. ... more   less 

Additional Information about The Alexander

Address: 30 Glen View Road | Pilot's View, The Heads, Knysna, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: RM628 - RM1,595 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Alexander 5*
Number of rooms: 6
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Also Known As:
Alexander Hotel Knysna
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Questions & Answers

Here's what travellers have asked, with answers from The Alexander staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Pilot's View Penthouse Suite was definitely worth paying the extra for. The private terrace, the room and bathroom were all stunning.”
 of 5 bubbles NicolaK276, 2 Feb 2017 | Read review
“Every room is different - some have a exellent view”
 of 5 bubbles HanniR, 27 Dec 2016 | Read review
“All rooms are luxurious but the Royal Honeymoon Suite was over-the-top!”
  • Oyster Room
  • View from the bed in the Royal Honeymoon Suite
  • View from the common area lounge and/or the Royal Honeymoon Suite above.
  • Private deck of the Royal Honeymoon Suite
  • Bathroom of the Oyster Room
 of 5 bubbles FrizzyFrosty, 20 Nov 2016 | Read review
“Get an upper floor. Don't turn on the fireplace without a window open (and watch the wind off of the Indian Ocean with the window open).”
 of 5 bubbles , 12 Oct 2016 | Read review
“The Royal Honeymoon Suite is worth the splurge”
  • Private Deck
  • Deck
  • Dresser
  • Bathtub
  • Jacuzzi with a view on private deck
  • Corridor
 of 5 bubbles Littlehogger, 13 Sep 2016 | Read review
5 of 5