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The Alexander

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316 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Augsburg, Germany
Reviewed 25 April 2016

We enjoyed our stay at The Alexander very much. The staff did an excellent job to make our stay very delightful. The room and the other facilities are outstanding, the view over the ocean is breathtaking, We strongly recommend this guesthouse to all visitors of the beautiful city of Knysna.

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Thank janrQ2129RM
Wayne A, General Manager at The Alexander, responded to this review

Hello Jan, Thank you for reviewing your stay at The Alexander house. It was an absolute pleasure hosting you during your visit to Knysna. It is always very motivating to read that wonderful memories were created while you were our guests and we all look forward to being of service to you in the future. Kind regards, The Alexander House...

Alberton, South Africa
Reviewed 11 April 2016

We would like to thank the staff for the 5 Star hospitality, a Very hearty welcome indeed! Excellent room. Fantastic sea view.Every day started with a delicious breakfast with a vast variety to choose from. We would recommend The Alexander to anyone who wants to have a Luxurious breakaway. Loraine & Johan

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Thank lorainef963
Wayne A, General Manager at The Alexander, responded to this review

Hello Johan and Loraine, Thank you for taking the time to review your visit to The Alexander House, Knysna, we appreciate your time regarding this matter. It was such a pleasure welcoming you both to The Alexander House and hosting you during your visit to Knysna. We are happy to learn that you enjoyed your stay and look forward to...

Liverpool, United Kingdom
Reviewed 7 April 2016

We booked our stay at The Alexandra from the photos on the website and we were not disappointed in any way, from the moment we walked through the door to the moment of leaving. Travis the manager is exceptional with his tour and Nani on the reception could not help enough, the rooms are exceptional, the breakfast had so much...

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Thank 614gordont
Wayne A, General Manager at The Alexander, responded to this review

Good day Gordon, Thank you for taking the time to review your stay and experience at The Alexander house, Knysna. It is always a pleasure to know that guests have enjoyed their stay with us. We certainly enjoyed hosting you and Paula during your 2 night visit and look forward to being of service to both of you in the...

Cape Town
Reviewed 4 April 2016

In short, our stay at The Alexander was better than expected and our expectations were very high after reading all the great reviews! We spent 3 nights at The Alexander and were treated so well by all staff. Firstly, Travis is the best host I have come across, he will move mountains for his guests. The decor is wonderful and...

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Thank VicSmit
Wayne A, General Manager at The Alexander, responded to this review

Good day Victor, Thank you for taking the time to share your experience at The Alexander House, Knysna. We are very happy to read that The Alexander House has surpassed your expectations. It is a great validation of passion we put into the work we do at The Alexander house and we were very happy to welcome you and Amanda...

Singapore, Singapore
Reviewed 1 April 2016

A charming B&B beautifully decorated with impeccable taste. The rooms were beautiful, crazy detailed to attention and had everything you needed (truly 5 stars). Travis and Wayne were amazing hosts as well as the rest of the staff. All of them knew your name and were extremely friendly and helpful. If you do not have dinner plans or needed any...

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Thank kimchixo
Wayne A, General Manager at The Alexander, responded to this review

Good day Kimchixo ;), thank you for taking the time to review your stay at The Alexander house, Knysna. We enjoyed meeting you and welcoming you both to The Alexander House, Knysna. We look forward to welcoming you back someday to create even more wonderful memories and to be of service to you. The Breakfast will be here each and...

Cape Town, South Africa
Reviewed 31 March 2016 via mobile

The quality and level of service is superior to any hotel, boutique hotel, guest house or B&B I've visited in any country, there's that real personal touch you don't seem to get anywhere else. Travis the GM is super passionate and a great ambassador for the establishment, he takes the time to go through all the amenities in the suite...

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1Thank Dylan W
Wayne A, General Manager at The Alexander, responded to this review

Hello Dylan and Amy, One of the most rewarding aspects of working at The Alexander House, Knysna, is that we get to share such a wonderful setting with people like you and Amy on your Honeymoon. It was such a pleasure meeting both of you and we wish you both all the very best for your future together as Husband...

Bruges, Belgium
Reviewed 30 March 2016

Thank you Wayne and Travis for a wonderful stay at your house. It was perfect!! The house is so open and spacious and felt like home. The pilot view suite was stunning, decorated with the most refined taste and elegance, views and a own pool on the deck to die for. Your warm care and dedication will be long remembered!!!...

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Thank Bruggeling_10
Wayne A, General Manager at The Alexander, responded to this review

Hello Luc and Anne-Marie, Thank you for taking the time to post your review of your stay on TripAdvisor, it is appreciated. Hosting you during your visit to Knysna was such a pleasure and please know that your are certainly most welcome. We hope to be of service to you in the future and I personally look forward to welcoming...

Johannesburg, South Africa
Reviewed 29 March 2016

This was our second visit, and once again was perfect. We were in the Penthouse suite, which is stunning and we really enjoyed the pool. It was my husband's birthday and Travis assisted us with restaurant reservations (in fact for both nights) bot of which excellent recommendations. Service is really really good, nothing is too much trouble

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Thank 451monique
Wayne A, General Manager at The Alexander, responded to this review

Hello Monique, Thank you for taking the time to review your return visit to The Alexander house, Knysna. It was an absolute pleasure to have welcomed you and Steve once again and we certainly look forward to welcoming you back in the future.

Reviewed 27 March 2016

This was one of the best Guesthouses we've been on our vacation tour in SA! The location, building, rooms, furniture's, view, terrace, Bar, lobby.....everything was absolutely stunning! Having breakfast on the beautiful Terrace in the Alexander is a super great experience. The buffet is incredible, a huge variety of homemade products, proudly presented by a lovely staff member....it was beautiful!...

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Thank MARKUS M
Wayne A, General Manager at The Alexander, responded to this review

Dear Markus, Thank you for taking the time to share your experience at The Alexander House, Knysna. It was a pleasure welcoming you and Barbara to The Alexander House and we certainly were happy to of service to you both. We look forward to welcoming you back in the future and to being of service to you for more than...

Bristol, United Kingdom
Reviewed 27 March 2016 via mobile

Stayed with Wayne & (the wonderful) Travis for the second time in late January and have booked ahead for 2017 as the rooms are booking fast - and for good reason:- The location - stunning - check out the website. The accommodation- beyond luxury The F&B - breakfast (the Eggs Alexander followed home made muesli), the (honesty) bar all great...

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Thank DavidandKatie3
Wayne A, General Manager at The Alexander, responded to this review

Dear David & Katie, Thank you for taking the time to review your return visit to The Alexander House, Knysna. We were happy to welcome you back to The Alexander House and to have been of service to you ones again. It was an absolute pleasure having you stay with us. We are certainly looking forward to welcoming you back...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Perched in a prime position on the spectacular Knynsa Heads with panoramic views of the Indian Ocean from the middle and top decks of the house, The Alexander takes style, ambiance and personal service to new heights. Each of our six suites and rooms has been individually created using lavish furnishings, decorations and objects d’art to provide guests with a uniquely sensual environment for relaxation and recreation. From the moment you are offered a complimentary welcome drink on arrival you can expect to be pampered. ... more   less 

Additional Information about The Alexander

Address: 30 Glen View Road | Pilot's View, The Heads, Knysna, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: RM598 - RM1,285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Alexander 5*
Number of rooms: 6
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Also Known As:
Alexander Hotel Knysna
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Questions & Answers

Here's what travellers have asked, with answers from The Alexander staff and other travellers.
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Questions? Get answers from The Alexander staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going to stay here then The Royal honeymoon suite is the one to go for. Private decked are with a hot tub”
milleroz146, 21 Mar 2017 | Read review
“The Pilot's View Penthouse Suite was definitely worth paying the extra for. The private terrace, the room and bathroom were all stunning.”
NicolaK276, 2 Feb 2017 | Read review
“Every room is different - some have a exellent view”
HanniR, 27 Dec 2016 | Read review
“All rooms are luxurious but the Royal Honeymoon Suite was over-the-top!”
  • Oyster Room
  • View from the bed in the Royal Honeymoon Suite
  • View from the common area lounge and/or the Royal Honeymoon Suite above.
  • Private deck of the Royal Honeymoon Suite
  • Bathroom of the Oyster Room
FrizzyFrosty, 20 Nov 2016 | Read review
“Get an upper floor. Don't turn on the fireplace without a window open (and watch the wind off of the Indian Ocean with the window open).”
, 12 Oct 2016 | Read review
5 of 5