We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Protea Hotel by Marriott Knysna Quays

Hotels.comUS$117*
View Deal
#10 of 30 Hotels in Knysna
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$147*
US$117*
US$147*
US$118*
US$147*
US$118*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Protea Hotel by Marriott Knysna Quays
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

807 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Protea Hotel by Marriott Knysna Quays
See the most recent reviews
Showing 662: English reviews
Herts
Reviewed 28 February 2016

No great surprises with a Protea hotel, so you know what you're getting and what you're getting is perfectly fine: clean, comfy, good service and a rather great shower as it goes! This offers a great location in Knysna and our room was perfectly placed with a sunny balcony overlooking a barely-used pool. Great spot to mooch in to quays...

 Report
Helpful?
Thank CatfeastUK
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear CatfeastUK, Thank you for completing this online review. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. I have noted your feedback regarding the wine selection and Wi-Fi connectivity, please accept my sincerest apologies. I will investigate your feedback and remedial action will be taken to rectify...

West Yorkshire, United Kingdom
Reviewed 25 February 2016

Another Excellent Protea Hotel, ideal location next to the Quays and Marina. Only a short walk to the resteraunts, shops and the Marina. Though very central it was quiet and peacefull. You will not be disapointed if you get a room facing the marina. Spotless clean rooms and general areas with very friendly staff, make your stay memorable for all...

 Report
Helpful?
Thank derek s
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear derek s Thank you for this wonderful review on TripAdvisor. I am delighted to hear that the STAFF were so friendly and efficient. I wish to assure you that we have congratulated them for doing such an outstanding job! GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are...

Cape Town Central, South Africa
Reviewed 24 February 2016

The Protea Hotel Knysna Quays is situated on the beautiful Knysna Lagoon and provides stunning views. It is a modern hotel with very friendly staff and spacious rooms. The room we had includes a fridge, which is great. The breakfast is a full continental breakfast with a large selection. The hotel has a gate that provides access to the trendy...

 Report
Helpful?
Thank asteffens
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear asteffens Thank you for this wonderful review on TripAdvisor and we hope you are well rested after your visit to Knysna. I am delighted to hear that the STAFF were so friendly and efficient. Please be assured that I will congratulate our TEAM for doing a great job! I must agree that the Protea Hotel Knysna Quays is conveniently...

Saxmundham, United Kingdom
Reviewed 22 February 2016

Only stayed here for one night and unfortunately the weather was against us and therefore probably did not get the best out of the location. However, the hotel itself was certainly very acceptable and in a good location to appreciate the waterfront. Breakfast was first class and the omelette maker was amazing!

 Report
Helpful?
Thank Diana E
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Diana E, Thank you for your words of appreciation on TripAdvisor and such a pity about the bad weather! We are delighted to receive your compliments and we will certainly congratulate the breakfast cooks for their outstanding service. We look forward to welcoming you to Protea Hotel Knysna Quays and to hearing from you again! Best regards, Paul Fielder...

Barnstaple, United Kingdom
Reviewed 22 February 2016

This hotel is in an excellent location, however our room was on the side of the hotel with no view and was very small. The air conditioning was very noisy and when we turned it off not only was it too hot to sleep but there was an equally annoying background noise. We understand this is a problem in other...

 Report
Helpful?
Thank Sheila P
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Sheila P Thank you for completing this online review following your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Can you please e-mail us your room number on rooms@phknysna.co.za in order to thoroughly investigate your comments. Your interest and concern are therefore extremely...

Aboyne
Reviewed 20 February 2016

Comfortable chain hotel serving great buffet breakfast. No restaurant for the lunch/dinner but it holds an arrangement with several eateries within easily walkable distance. Nice pool and bar.Some undercover parking

 Report
Helpful?
Thank Richard M
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Richard M Thank you for reviewing the Protea Hotel Knysna Quays on TripAdvisor. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our side in future. We look forward to welcoming you to Protea Hotel Knysna Quays...

Belfast N.Ireland
Reviewed 20 February 2016

We found the hotel a good base for exploring the reason around Knynsa. At night the waterfront was lively with lots of choice of restaurants. Some nice shops on waterfront. Although we didn't avail of any there was a variety of trips around lagoon from harbour. We had car so visited a forest and drove out to East Head for...

 Report
Helpful?
Thank Tonimcc
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Tonimcc Thank you for reviewing the Protea Hotel Knysna Quays on TripAdvisor. I am delighted to hear that you thoroughly enjoyed your trip to Knysna. I must agree that our hotel is centrally located and nearby all the best restaurants and many activities the Garden Route has to offer. Thank you again for this review and we look forward...

oswestry
Reviewed 19 February 2016 via mobile

we stayed here for 2 nights on way to Cape Town we were bed and breakfast here . Rooms excellent position on Quays great service and friendliness excellent . Plenty of places to eat close and good shopping . Only downside wifi wouldn't work in rooms only lobby

 Report
Helpful?
Thank rhianslip
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear rhianslip Thank you for your online review on TripAdvisor. We appreciate the kind words. Please accept my sincere apologies for the inconvenience that was caused in regards to the Wi-Fi connection. If you could kindly e-mail us your room number on rooms@phknysna.co.za then we will investigate the internet connection points in the vicinity of the room. Thank you for...

Reviewed 18 February 2016

The hotel is in an excellent location right on the lagoon with lots of restaurants and shops within minutes walk. Very comfortable rooms and very good breakfasts. Safe on site parking at a very small charge.

 Report
Helpful?
Thank Peter v
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Peter v Thank you so much for completing this online review on TripAdvisor. I am very pleased that you enjoyed your time with us. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. . We look forward to welcoming you to Protea Hotel Knysna Quays and to hearing from you again!...

Stone, United Kingdom
Reviewed 16 February 2016 via mobile

The hotel is in a great position near little shops and restaurants. The staff are helpful and friendly, and car parking is on site. Get a room with a lagoon view though, or you will be disappointed you didn't. Breakfast is buffet style (ok but not great!), and when we were there they offered no lunchtime meals.

 Report
Helpful?
Thank Racingjohn789
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Racingjohn789 Thank you for taking the time to complete this online review and to write down your feedback after your recent stay. I am delighted to hear that the STAFF were so friendly and efficient. I wish to assure you that I have congratulated the TEAM for doing such an outstanding job! Please note that the hotel do not...

359 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (274)
Viewed
Hotel & Grounds (50)
Viewed
View from Room (29)
Viewed
Bathroom (12)
Viewed
Room/Suite (36)
Viewed
Pool/Beach Area (19)
Viewed
Dining (9)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (117)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (85)
Viewed
Hotel & Grounds (24)
Viewed
Room/Suite (23)
Viewed
Pool/Beach Area (5)
Viewed
Family/Play Areas (1)
Viewed
Dining (15)
Viewed
View from Room (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Other (7)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Knysna hotels
5.3 km away
Conrad Pezula
Conrad Pezula
#5 of 30 in Knysna
791 reviews
2.5 km away
The St. James of Knysna
9.9 km away
Blackwaters River Lodge
Show Prices
Show Prices
Show Prices
1.0 km away
The Turbine Boutique Hotel and Spa
1.4 km away
Villa Afrikana Guest Suites
2.5 km away
Premier Hotel Knysna – The Moorings
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
One of the best hotel locations in South Africa, the Protea Hotel by Marriott Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where guests can sign the meal charges to their room account and settle the charge upon departure. ... more   less 

Additional Information about Protea Hotel by Marriott Knysna Quays

Address: Waterfront Drive, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: RM438 - RM877 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Protea Hotel by Marriott Knysna Quays 3.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Marriott, Expedia, Booking.com, Travelocity, Cancelon, Orbitz, Hotwire, Priceline, Agoda, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your Protea Hotel by Marriott Knysna Quays reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Protea Hotel Knysna Quays
Hotel Style:
#5 Business Hotel in Knysna
#11 Family Hotel in Knysna
#15 Romantic Hotel in Knysna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Knysna Quays staff and other travellers.
8 questions
Ask a question
Sandton, South Africa
5 months ago
Great Missenden, United Kingdom
over a year ago
Mumbai (Bombay), India
2 months ago

See all questions (8)

Questions? Get answers from Protea Hotel by Marriott Knysna Quays staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prevent Rooms towards the Waterfront and the Pool.”
202dieters, 1 May 2017 | Read review
“Lagoon facing on first floor if you can afford it”
silkyhoney, 22 Apr 2017 | Read review
“Lagoon facing rooms are best”
449michaelm, 16 Apr 2017 | Read review
“best views, good location, very comfortable bed”
viajera-bcn, 12 Apr 2017 | Read review
“rooms overlooking the swimming pool is on a very nice side of the hotel”
biancab230, 5 Apr 2017 | Read review
5 of 5
Hotels.com
US$117* /night
View Deal
Protea HotelsUS$118
Expedia.comUS$118
CancelonUS$147
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates