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The Phantom Forest Eco-Reserve

#9 of 30 Hotels in Knysna
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Phantom Forest Eco-Reserve
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350 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Port Elizabeth, South Africa
Reviewed 1 week ago

My husband treated me to a night away here and it was so lovely. The welcome drink is a nice touch and the rooms are lovely. Windows have fly screens on which is important to me with the mozzies. The bed is very comfortable and the views are fantastic. The staff are all very helpful and nothing was too much...

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Helpful?
Thank Jane R
Geneva, Switzerland
Reviewed 3 weeks ago

What an amazing place! Stay in a tree house, stroll on the boardwalks through the forest and swim in super pools. We only stayed one night which wasn't enough. We had a lovely dinner in the Boma with great wine and great service. Facilities were excellent and you're completely surrounded by nature with lots to look at. Room quality is...

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1Thank Damo_and_Jen
Melbourne, Australia
Reviewed 3 weeks ago

We recently stayed at the Phantom Forest Eco-retreat and had the most incredible experience. From when we arrived the service was excellent, the accommodation was next level and every detail was considered. The moment that we walked in the front door of our tree house left us speechless. Unfortunately we were only there for one night, and would have really...

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Thank eliset545
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank your review on our magical lodge in the forest. We look forward to hosting you once again in the future!

Milan, Italy
Reviewed 3 weeks ago

We stayed here one night a few weeks ago. Was absolutely phenomenal. Incredible attention to detail. Sandy was so helpful during the booking process. The 6 course dinner is a must do... I just wish we had stayed a lot longer to fully appreciate the place!

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Thank DJWilliams1984
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on our magical place set in the forest. We are also glad that you tried out our boma restaurant 6 course menu! It certainly is a colourful carpet ride for the senses. We look forward to hosting you once again in the future!

Shropshire
Reviewed 4 weeks ago

Unique, intimate and stunning location. From the moment we arrived and had to be picked up from the carpark (no cars allowed) we were made to feel very special. The room we had was stunning, spacious, special, beautifully designed and incredibly comfortable.

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Thank diverchickShropshire
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on our magical lodge! Hopefully we will get to host you many more times in the future!

Zurich, Switzerland
Reviewed 5 weeks ago via mobile

We stayed in the Moroccan suites for 2 nights. The individual cottages are beautifully decorated, including a bathroom with huge glass windows and partial roof so you can lie in the bathtub and admire the forest around you! The cottages are well situated to ensure privacy and have their own terrace and outdoor bar. You really feel hidden away in...

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Thank Nutrilicious
Hamburg, Germany
Reviewed 5 weeks ago

We'd read about the Phantom Forest before we planned our trip and really wanted to stay there. We booked for two nights in a classic tree suite. It was a magical experience and certainly a unique place to stay! The suite itself was beautifully decorated with a large terrace and a gorgeous bath overlooking the trees. You really do feel...

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1Thank Plum378
Leeds, United Kingdom
Reviewed 14 April 2017

We stayed here for three nights in early April. The setting and accommodation is beautiful, and the food was great - the evening meals were very enjoyable, and very reasonably priced for a 6 course menu. However, the website promises much more than the place delivered. There were supposed to be a second restaurant, but this was closed. They also...

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1Thank SueRW
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest. We regret that we did not live up to expectations that you found on our website. Phantom Forest prides itself with guest service excellence and we do take your comments seriously. Unfortunately our Moroccan"Çhutzpah" restaurant is only open for groups of twelve or more. We sincerely hope that we get the chance...

Cape Town Central, South Africa
Reviewed 3 April 2017

We thoroughly enjoyed our honeymoon getaway here. If you want a secluded, magical place to escape to, this is it. Our cabin was spacious and very private. Staff were incredibly helpful. We dined one night at the lodge and ate breakfast there every morning - portions were very generous and food very tasty. Staff do need to drive you up...

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Thank Aimee F
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for the wonderful review of Phantom Forest. We are thrilled that you had a good honeymoon getaway in our forest paradise and the Phantom team wish you all the best for your life and love together. We unfortunately cant do anything to quiet down the main highway in the distance but as always we do offer a better...

Brooklyn, New York
Reviewed 31 March 2017

This place is a real marvel: luxurious, beautifully appointed rooms, each with total privacy, built into the forest on a mountain. Sit on your private patio, just you and the birds and the views, and be transported. A great antidote to hectic travel in Cape Town and elsewhere in South Africa. Perfect for couples or for individuals who want a...

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Thank John R
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest. We are glad that you felt the "antidote" to the hectic rush beyond our magical location. We look forward to hosting you once again in the future!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Free Internet
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The award winning Phantom Forest lodge and boma restaurant is situated in a private reserve on the Knysna River estuary, a magnificent setting of indigenous forest, fynbos and estuarine wetland. Designed to create only the lightest footprint , Phantom Forest offers superb luxury in complete harmony with nature. Accommodation consists of fourteen evocative "tree suites", perfectly integrated into the forest. Nature lovers can explore the reserve via forest and fynbos trails or canoe trips along the river. The Boma restaurant offers international cuisine served in the classic style while the body boma wellness spa provides a range of natural treatments. ... more   less 

Additional Information about The Phantom Forest Eco-Reserve

Address: 27 Phantom River Street, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: RM1,077 - RM1,782 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Phantom Forest Eco-Reserve 4*
Number of rooms: 14
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Also Known As:
The Phantom Forest Eco-Reserve Hotel Knysna
Phantom Forest Eco Reserve Knysna
Hotel Style:
#3 Spa Hotel in Knysna
#7 Romantic Hotel in Knysna
#9 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from The Phantom Forest Eco-Reserve staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our "upper tree house" room was gorgeous: comfortable, tasteful, with private deck and outdoor jacuzzi bathtub. Great for couples.”
911JohnR911, 31 Mar 2017 | Read review
“We were in the High Camp.”
MerlieLondon, 25 Feb 2017 | Read review
“Check under the bed”
furnaceb, 14 Feb 2017 | Read review
“The Moroccan suites are truly magnificient”
bhavik312, 18 Jan 2017 | Read review
“All of the suites offer perfect seclusion. We stayed in Watsonia which was really the end of the line.”
Anastasia1805, 25 Nov 2016 | Read review
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Prices are for 1 room, 2 adults
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