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The Phantom Forest Eco-Reserve

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#12 of 30 Hotels in Knysna
Certificate of Excellence
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The Phantom Forest Eco-Reserve
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326 Reviews from our TripAdvisor Community

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Showing 284: English reviews
New York City, New York
Reviewed yesterday NEW

We stayed here just 1 evening on our honeymoon but the property is really a gem. The Moroccan-decorated pool area is stunning and we had it all to ourselves on a gorgeous, sun-soaked afternoon. We stayed in an upper tree suite, the highest one up, and loved the quietness, seclusion to the room. The indoor/outdoor soaker tubs were fun to...

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Helpful?
Thank AGFNYC
Canton of Zurich, Switzerland
Reviewed 1 week ago

We enjoyed the stay and particularly liked dinner (costs extra) and breakfast as well as the attentive staff. Rooms are spacious and offer a lot of privacy (no direct neighbours). Despite being in the forrest, town (Knysna) is easily accessible and you can always get a ride down (5-10mins) to the parking area from where you will take your own...

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Thank swisscouple2017
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest in Knysna. We are thrilled that you explored our forest trail and that the mosquitos didn't carry you away! We look forward to hosting you once again in the future!

Bath
Reviewed 2 weeks ago

The most beautiful resort in the forest with large spacious tree houses, wonderful wooden pathways link the rooms to the restaurant and pool areas. Good wifi in the lounge area. Spectacular views from both pool areas. The top pool has a Moroccan feel with tented lounging spaces, swings and cushioned loungers. Beautifully decorated. The rooms have baths facing out to...

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Thank marcuspennyr
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest. We are glad that you got to try out all the different aspects of the lodge. Our fine dining "Boma" restaurant prepares the evening menu early and this is the reason for a limited lunch which ends at 14h00. This menu changes on a daily basis. Children however do have different dietary...

Santa Fe, New Mexico
Reviewed 3 weeks ago

Would have given 4 rather than 5 stars were it not for the amazing dinners. Nestled in the densely-forested hills above the Knysna lagoons is this extraordinary property consisting of thatched huts luxuriously-appointed and very private. We stayed in one of the more traditional tree-houses. Truly wonderful but for a slightly different sensibility, you might opt for the newer Moroccan-style...

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Thank Jonathan S
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest. We are thrilled that you got to try out the magic in our Boma restaurant performed by chef Robyn and her team. We look forward to hosting you once again in the future!

Reviewed 4 weeks ago via mobile

What a surprise in the middle of a fairy like forest! Firstly you are chauvered to the top of a hill, all exiting! Then you are welcomed to a sundowner while you drink in the fantastic view! Dinner is a superb 6 course enjoyed in a fairy forest setting. Great experience, great service! Be warned, book at least 6 months...

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Thank anton l
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on our extraordinary culinary journey in the Forest Boma restaurant. We look forward to hopefully hosting you in the future.

Los Angeles, California
Reviewed 3 December 2016

This was such a wonderful experience to have half way into our road trip around the garden coast. Every detail is looked after but in the most subtle way. The bath outside under the stars was particularly memorable, along with one of the best dinners we had the entire trip. If you do nothing else, EAT HERE. As a designer...

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1Thank Colin D
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your wonderful review of Phantom forest. We look forward to hopefully hosting you again in the future!

Kassel
Reviewed 26 November 2016

The Phantom Forest Eco Lodge is located just outside Knysna on a hillside full of forest. The Treetop Suites (no don´t worry you don´t have to climb a ladder to a tree-house) are located at the top of the hill inmidst the forest and offer absolute privacy. All the inidividual suites, as well as the excellent facilites (reception, bar/lounge area,...

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1Thank Anastasia1805
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for a wonderful review on our lodge tucked away in the Knysna Forest. We look forward to hosting you once again in the future!

Blackpool, United Kingdom
Reviewed 24 November 2016 via mobile

A lovely tranquil place. We stayed in the upper tree houses, they were beautiful complete with underfloor heating. The surroundings were beautiful, we stayed 2 nights. The weather was dissapointing so we weren't able to lounge around the pool area. We couldn't make use of the hot tub it uses solar panels to heat the water & the weather wasn't...

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Thank debs3812
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thanks for your review on Phantom Forest. We look forward to your return visit and hopefully you will get to try our "Bubble Barrel" with some sunshine days!

Wilcox1
Reviewed 22 November 2016 via mobile

Unique and lovely location with wonderful attention to detail. Staff friendly and helpful. Our Moroccan suite was beautifully presented and clean. Having experienced several different places to stay, we would say that while we have no complaints, it is over priced for the accommodation. Having said that it is unique.

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1Thank Wilcox1
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest. We look forward to hopefully hosting you again in the future!

Queenstown, South Africa
Reviewed 19 November 2016

What a lovely experience to dine in the forest, only hearing the wind blow slightly through the trees. Extremely well trained staff and very friendly serving a delicious 7 course menu. I will definitely do this again when in Knysna.

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Thank KiewietFourie
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for a wonderful review on Phantom Forest in Knysna. We look forward to hosting you again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The award winning Phantom Forest lodge and boma restaurant is situated in a private reserve on the Knysna River estuary, a magnificent setting of indigenous forest, fynbos and estuarine wetland. Designed to create only the lightest footprint , Phantom Forest offers superb luxury in complete harmony with nature. Accommodation consists of fourteen evocative "tree suites", perfectly integrated into the forest. Nature lovers can explore the reserve via forest and fynbos trails or canoe trips along the river. The Boma restaurant offers international cuisine served in the classic style while the body boma wellness spa provides a range of natural treatments. ... more   less 

Additional Information about The Phantom Forest Eco-Reserve

Address: 27 Phantom River Street, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: RM1,202 - RM1,734 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phantom Forest Eco-Reserve 5*
Number of rooms: 14
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Also Known As:
The Phantom Forest Eco-Reserve Hotel Knysna
Phantom Forest Eco Reserve Knysna
Hotel Style:
#2 Spa Hotel in Knysna
#7 Romantic Hotel in Knysna
#11 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from The Phantom Forest Eco-Reserve staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“All of the suites offer perfect seclusion. We stayed in Watsonia which was really the end of the line.”
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“If you are spending the day out and about, ask for their lunch basket. Nominal charge for an unbelievable spread.”
 of 5 bubbles QFP, 6 Nov 2016 | Read review
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 of 5 bubbles theshift2016, 2 Nov 2016 | Read review
“Upper tree lodges do not have a great view not sure about the others but other than that they are great”
 of 5 bubbles Steveu1960, 6 Oct 2016 | Read review
“Go for the Moroccan Tree Suites - magical!”
 of 5 bubbles supercritical, 26 Jul 2016 | Read review
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