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Lagoon Beach Hotel & Spa

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Lagoon Beach Hotel & Spa
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1,123 Reviews from our TripAdvisor Community

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Showing 1,028: English reviews
Helsinki, Finland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

Breakfast was good, but some mornings it took too long time to get coffee / tea. One morning I did not get the tea at all. The worst thing was the hotel taxi to the airport. The lady in the travel desk told it will cost 350,- . The travel desk lady put 2 other clients to the same taxi... More 

Helpful?
Thank Eila K
Sandton, South Africa
1 review
Reviewed yesterday NEW

This hotel is in the best place on Earth with direct access to the beach. Could you ask for more? Well you get more: the staff are superb - so friendly and helpful, the food is amazing and the rooms are so fresh and comfortable. This is my first choice hotel when travelling to Cape Town!

Review collected in partnership with this hotel

Helpful?
Thank O7801JQlindac
Milnerton
1 review
Reviewed yesterday NEW

The apartment was so clean and we slept peacefully, especially with the waves and all! Great view to wake up to, the walks on the beach in the morning and evening, the restaurant being just a few steps from our door, and it isn't far from the CBD and the airport. A great place to book at affordable prices...It really... More 

Review collected in partnership with this hotel

Helpful?
Thank tsebem
Neuchatel, Switzerland
Level Contributor
154 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 days ago NEW via mobile

The hotel is very big, it has a spa, a small gym, direct access to the beach (not that is ever warm enough to go in), a good restaurant, a nice bar, an absolutely fantastic breakfast buffet (with everything you heart might desire) and excellent service (of course with some exceptions). Make sure you try the personalised omelettes and the... More 

Helpful?
1 Thank GabyBBB
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear GabyBBB, Thank you for your review posted on TripAdvisor recently, we value your input. We are constantly striving at improving our services all round. And we trust with your next visit, you would have noticed the improvements we have brought about. Thanks again and we look forward to welcoming you back to Lagoon Beach Hotel & Spa. Kind regards,... More 

Kufstein, Austria
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

The room was nice, although the safe did not work properly and the door of the toilett was not closing propberly. The personell was very friendly and most of them also very efficient and helpful. The staff in the Dining room and bar has room to improve their efficiency but was also very friendly. The Shuttle Service to the water... More 

Review collected in partnership with this hotel

Helpful?
Thank Eva1304
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Eva1304, Thank you for your valuable comments posted, we appreciate it very much. We note your remarks and will ensure that the various aspects you mention, are dealt with swiftly. We look forward to welcoming you back to Lagoon Beach Hotel & Spa and trust you will notice the marked improvements we are bringing about. Please do not hesitate... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

One of the hotel's facilities is La Mizu bar where you will find Mr. Roland who made my stay in Lagoon the best experience ever! He is kind-spirited, very open and friendly. He provides the best entertainment if you only want to be entertained. He is a master of flavours and textures! Tell him which flavours you like and he... More 

Helpful?
Thank Magdalena S
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Madgalena S, We are so thrilled that you had such a wonderful stay at Lagoon Beach Hotel. We are equally pleased that Roland did whisked up his magic in the bar! We look forward to welcoming you back to South Africa and more specifically, Lagoon Beach Hotel & Spa! Kind regards, Maggie Lloyd More 

London, United Kingdom
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago NEW

We were given a room at the back of the hotel with view of motorway, which was not the best but it was clean and quiet, had a good shower and everything worked. The best feature of this hotel is the beachfront bar and restaurant. Just fabulous to sit out there watching the waves at sunset, to be recommended. But... More 

Helpful?
Thank jolirush
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear jolirush, Thank you for your comments posted on TripAdvisor, we appreciate it very much. Remember next time to book a sea facing room, we'd hate for you not to enjoy the full experience we have on offer! We look forward to welcoming you back to Lagoon Beach Hotel & Spa very soon. Kind regards, Maggie Lloyd More 

Frankfurt, Germany
1 review
Reviewed 1 week ago

Hotel is located in Milnerton, a little bit away from the center, but is ocated directly on the beach with a very nice view on Cape Town and Tabel Mountain. Nice Skyline Vierw during the Night also. Hotel provides complimentary shuttle service from hotel to the V&A Waterfront and back also.

Review collected in partnership with this hotel

Helpful?
Thank Z1822MPmartink
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Z1822MPmartink, Thank you for your positive feedback received on TripAdvisor, we appreciate it very much. We look forward to welcoming you back to Lagoon Beach Hotel & Spa for another amazing experience at the best location in Cape Town. Remember to call in at our Guest Relations desk for assistance you may require on your travels. Kind regards, Maggie... More 

Milnerton
2 reviews
Reviewed 1 week ago

Good location by the beach. Excellent hotel shuttle service provided. Good onsite bar and restaurant. Overall a good choice. On site facilities include travel booking, wifi, spa, two pool areas and good restaurants.

Review collected in partnership with this hotel

Helpful?
Thank Donna N
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Donna N, Thank you for your comments posted, we appreciate it. We look forward to welcoming you back to Cape Town soon! Kind regards, Maggie Lloyd More 

Lagos, Nigeria
2 reviews
Reviewed 1 week ago

Lagoon beach hotel is an excellent and well located property with facilities to serve multiple interests, ranging from individual, group holiday makers to corporate world. It's a one-stop shop facility hotel. All day shuttle to malls (water front and canal walk) and a front desk for transportation request and tours scheduling is available.

Review collected in partnership with this hotel

Helpful?
Thank 470nchen
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear 470nchen, We thank you for your positive comments posted on TripAdvisor and look forward to welcoming you back to Lagoon Beach Hotel. During your next visit, should you require any additional assistance, please do not hesitate to contact the Guest Services Desk, we are more than willing to assist. Kind regards, Maggie Lloyd More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Lagoon Beach Hotel offers unequalled vistas of Table Mountain and Atlantic Ocean. Immersed in an atmosphere of contemporary minimalist design and neutral tones, reflecting the natural surrounding environment. Decor is typical of a stylishly appointed modern city hotel. The hotel's 32 beach frontage deluxe suites offer a breathtakingly unique oceanside experience. Ten minutes from Cape Town's Waterfront, with direct access to the beach. Abalone Brassiere is a culinary delight to savour. ... more   less 

Additional Information about Lagoon Beach Hotel & Spa

Address: Lagoon Gate Drive, Lagoon Beach, Milnerton 7925, South Africa (Formerly Lagoon Beach Hotel & Apartments)
Region: South Africa > Western Cape > Cape Town > Milnerton
Price Range: RM522 - RM1,540 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lagoon Beach Hotel & Spa 4*
Number of rooms: 211
Reservation Options:
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Also Known As:
Lagoon Beach Hotel And Apartments
Lagoon Beach Milnerton
Lagoon Beach Hotel Apartments
Lagoon Beach Apartments
Lagoon Beach Hotel & Spa Milnerton, Cape Town, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Lagoon Beach Hotel & Spa staff and other travellers.
11 questions
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Questions? Get answers from Lagoon Beach Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the room with seaview”
 of 5 bubbles EilaK_12, 2 Dec 2016 | Read review
“Ask for a room facing west i.e. the water. Other rooms face motorway/carpark”
 of 5 bubbles jolirush, 26 Nov 2016 | Read review
“Room 109 - Large Corner Suite - You wont be disappointed”
 of 5 bubbles POTaylor62, 10 Nov 2016 | Read review
“If you can afford it, take the sea view room”
 of 5 bubbles , 9 Nov 2016 | Read review
“Choose top floor for stunning ocean views. Choose bottom floor if you are traveling with children or elderly. Ask for ocean view.”
  • View from
 of 5 bubbles JillianL306, 12 Oct 2016 | Read review
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