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Lagoon Beach Hotel & Spa

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Lagoon Beach Hotel & Spa
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1,287 Reviews from our TripAdvisor Community

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Showing 1,170: English reviews
Nairobi
Reviewed 18 October 2016

Hotel was good enough if you are not cooped in it for the whole day. Comfortable too but insist on the sea facing room to enjoy the view of the sea/ocean, table mountain and the bay across. However there are a lot more affordable options and airbnb's if you look for them earlier

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Helpful?
Thank benbugz
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear benbugz, Thank you for your reviews on TripAdvisor, we really appreciate it. On your next visit to Lagoon Beach Hotel, please ask for the Guests Services desk in order for us to assist you with the many things to do in and around Cape Town? Apart from that, we also have a great Spa & Gym that you as...

Randburg, South Africa
Reviewed 15 October 2016

Overall, this is a good hotel. Although for the price per night, there were quite a few negatives ... patio wasn't clean, patio chair had bird poo on, there are no toilet brushes in the hotel, no knifes are placed at the breakfast cheese platter ... Staff are all very friendly and helpful. View to the sea is just outstanding!...

Review collected in partnership with this hotel
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Helpful?
Thank 819heinp
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear 819heinp, Thank You for your comments posted on TripAdvisor and for choosing Lagoon Beach Hotel as your preferred location. We are constantly looking at improving our service all round with ongoing training and quality control. Therefore, we will be paying closer attention to the details as mentioned by you, thank you. So glad breakfast blew you away! Our Executive...

Dublin, Ireland
Reviewed 15 October 2016

Hotel was lovely, nice view of the beach. Very far from the V&A waterfront and only offered a shuttle a few times a day. Not ideal for guests wanting to be close to the attractions of Cape Town. Staff were very friendly and helpful

Review collected in partnership with this hotel
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Helpful?
Thank Sharon F
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Sharon F, Thank You for your comments posted on TripAdvisor, we appreciate it. We strive on a regular basis to upgrade our services offered to our guests and your comment regarding the shuttle is receiving our attention. We look forward to welcoming you back at Lagoon Beach Hotel for another memorable stay! Kind regards, Maggie Lloyd

Milnerton
Reviewed 15 October 2016

Great service, excellent location, best views you could ask for. Will definitely visit again. Lots of restaurants close to the hotel. Beach almost on your doorstep. Staff friendly and helpful. In all a great trip, value for money.

Review collected in partnership with this hotel
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Helpful?
Thank M7053LVcindyh
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear M7053LVcindyh, Thank you very much for your positive reviews posted on TripAdvisor, we appreciate it immensely. We look forward to welcoming you back at Lagoon Beach Hotel in Cape Town as your preferred holiday destination! Kind regards, Maggie Lloyd

Milnerton
Reviewed 13 October 2016

Booking easy. Staff friendly. Rooms cleans. Room service exceptional. We'd do with a kiddies play area thou. Spa and gym on point. Price reasonable. Breakfast exceptional. Would definitely be coming back next year. Only dissapointment was the untidy pool area. Esp on 3rd floor. Not as advertised pictures.

Review collected in partnership with this hotel
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Helpful?
Thank Sitha11
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Sitha11, Thank you for your reviews posted on TripAdvisor and for staying at Lagoon Beach Hotel. We are closely monitoring your concerns noted and thank you for it. When you next visit our establishment, you would notice some remarkable positive changes. We look forward to welcoming you back to our hotel. With kind regards, Maggie Lloyd

Perth, Australia
Reviewed 13 October 2016

We stayed in the self-catering apartment instead of the hotel as we wanted home cooked food after a week of eating out. Initially i was very disappointed when some many things were not in order in the apartment. After several frustrating phone calls with no response i went to see management myself to sort out the issues. I must say...

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Helpful?
Thank Jillian L
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Jillian, Thank you for your reviews posted on TripAdvisor and staying with us at Lagoon Beach Hotel. We are so glad that the initial issues were dealt with promptly and that we could assist with whatever needed attention. Please be assured that we will always strive to give you as our valued guest, only the best at all times....

Sao Paulo, SP
Reviewed 12 October 2016

Rooms are confortable and staff very polite. The hotel is close (by car) to Victoria Waterfront, but unfortunately there are not a lot of food options nearby, to go walking. I didn't use the pool, since it was winter, but it seemed really relaxing, with a great ocean view.

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Helpful?
Thank Helena B
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Helena B, Thank You for your comments and review on TripAdvisor. We trust your next visit will be during our splendid summer months so you can enjoy all of the facilities including our pool. On your next visit, please do enquire about restaurants in the nearby vicinity, there are a number to choose from. We look forward to welcoming...

Dublin, Ireland
Reviewed 10 October 2016

WE had an amazing time at the Lagoon Beach Resort... The staff were so friendly we got to know some of them very well especially Linda in the La Mizu Bar she always had an answer for any question we asked...also Lizelle (probably wrong spelling) at the travel desk she was such a help and extremely friendly...Not one negative comment...

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Helpful?
Thank doodypa
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear doodypa, Thank you very much for your review and comments posted on TripAdvisor, we appreciate it very much. I will ensure that the relevant departments receive your positive feedback. We look forward to welcoming you back to Lagoon Beach Hotel Kind regards, Maggie Lloyd

Reviewed 10 October 2016 via mobile

Excellent hotel..beach view so excellent. I had a wonderful experience.the hotel was clean n room service was good. The staff was friendly and enjoyed beach walks. The sound of the ocean at night so wonderful. Good view for table mountain and sunset. Quite and relaxing. A good place for honeymoon and family time.

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Helpful?
Thank Katekanim
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Katekenim, Thank you for your beautiful review and comments received on TripAdvisor. We are overjoyed that you enjoyed your stay at Lagoon Beach Hotel and we look forward to welcoming back for yet another memorable experience. With warmest regards, Maggie Lloyd

Pretoria, South Africa
Reviewed 9 October 2016

The staff here, from reception to restaurant, bar to security are all really helpful, positive and enthusiastic. I'm afraid that the thought that goes into the rooms is not as constructive. The bedside lights have energy saving bulbs - now I'm all for doing my bit to save the planet, but this doesn't include having to lean out of bed...

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Helpful?
Thank PookeyPretoria
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear PookeyPretoria, Thank you for taking the time to review our facility. Your review enables us to improve things which is not known if it was not for guests like yourselves. Yes, LagoonBeach is a very large facility, and unfortunately we will have continuous upgrades to ensure we can deliver the best quality to all our guests. I am sorry...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Lagoon Beach Hotel offers unequalled vistas of Table Mountain and Atlantic Ocean. Immersed in an atmosphere of contemporary minimalist design and neutral tones, reflecting the natural surrounding environment. Decor is typical of a stylishly appointed modern city hotel. The hotel's 32 beach frontage deluxe suites offer a breathtakingly unique oceanside experience. Ten minutes from Cape Town's Waterfront, with direct access to the beach. Abalone Brassiere is a culinary delight to savour. ... more   less 

Additional Information about Lagoon Beach Hotel & Spa

Address: Lagoon Gate Drive, Lagoon Beach, Milnerton 8000, South Africa (Formerly Lagoon Beach Hotel & Apartments)
Region: South Africa > Western Cape > Cape Town > Milnerton
Price Range: RM483 - RM1,227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lagoon Beach Hotel & Spa 4*
Number of rooms: 211
Reservation Options:
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Also Known As:
Lagoon Beach Hotel And Apartments
Lagoon Beach Milnerton
Lagoon Beach Hotel Apartments
Lagoon Beach Apartments
Lagoon Beach Hotel & Spa Milnerton, Cape Town, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Lagoon Beach Hotel & Spa staff and other travellers.
14 questions
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Questions? Get answers from Lagoon Beach Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view”
 of 5 bubbles Drashoktaneja, 1 Mar 2017 | Read review
“Get a room that is sea facing”
 of 5 bubbles petergS2623DU, 16 Feb 2017 | Read review
“Great Hotel \ Quiet Beach However rooms are a little tired”
 of 5 bubbles niven2017, 13 Feb 2017 | Read review
“Ocean views are a must because the view is spectacular”
 of 5 bubbles travello_11, 10 Feb 2017 | Read review
“Did not ask for a room with a view but were still able to see the sunset and ocean!”
 of 5 bubbles 861suhanib, 18 Jan 2017 | Read review
5 of 5