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Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa

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Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa
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99 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Tokyo
Reviewed 1 week ago

I was hoping to impress my Japanese wife with a 4 night stay in Stellenbosch. This was our last destination on this trip of 2 weeks. Marriott members, this hotel is not on par with the Marriott standard in our opinion. The downstairs bathroom smelled of mould. One of the towels was moldy and had to be thrown on the...

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Helpful?
1Thank Daniel M
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this review

Dear Daniel M Thank you for writing a review on this platform regarding your stay at Protea Hotel by Marriott Dorpshuis & Spa. I am sorry that we did not meet your expectations and the normal standard of service we so proud to offer. The hotel rooms are sold not as self catering apartments as we do have a restaurant...

Reviewed 1 week ago

The Protea Hotel Dorps Huise is in the middle of the Beautiful historic town of Stelenbosch. This is in Wine land country, lots of amazing wine estates surround this historic town. The staff at the hotel are excellent. This is a very quaint hotel with a stunning pool and Spa The dining room offers traditional South African food like Babootie...

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Helpful?
Thank Michael B
Cape Town Central, South Africa
Reviewed 1 week ago

An experience that anyone should have. A classic vintage feeling that everyone should have hospitable staff easy and friendly environment. Best eyebrow shaper in the whole of Western Cape. Relaxed easy uncomplicated buffet experience.

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Helpful?
Thank sylviawyngaard
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this review

Dear sylviawyngaard Thank you so much for your kind and much appreciated review of your experience during your recent stay at Protea Hotel Dorpshuis & Spa. We are delighted that you had an awesome experience and look forward welcoming you back soon! Kind Regards Gerty Munro

Emirate of Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

The hotel is a very nice old building with a interesting history of being an old boarding house. Upon arrival we had a few issues with being properly recognized as platinum elite member but speaking to the very friendly GM all was sorted shortly after. The rooms are very nice and if possible use an upgrade to the larger pool...

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Helpful?
Thank bheinrich73
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this review

Dear bheinrich73 Thank you for taking the time to write a review about your experience at Protea Hotel Dorpshuis & Spa on this platform. I am pleased to know that you enjoy your stay with us and that we were able to sort out the few issues. Thank you for your loyal support, and I trust you will enjoy your...

Cape Town Central, South Africa
Reviewed 2 weeks ago

The staff was friendly and helpful at all times. Breakfast was lovely. Overall had a great stay will definitely recommend the hotel to friends. Spa therapist is the best eye brow shaper in the whole western cape.

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Helpful?
Thank mwyngaard3
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this review

Dear mwyngaard3 Thank you so much for writing a review regarding your experience of our hotel on TripAdvisor. Thank you for your compliments, I will definitely share it with the Team. Look forward welcoming you back! Gerty Munro

Toronto, Canada
Reviewed 2 weeks ago

Great location. The rooms has a manor feel. The rooms was clean and comfortable. The only thing was that the air con was dripping water the entire time but we were only there for one night and was able to ignore it.

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Helpful?
2Thank JJ L
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this review

Dear JJ L Thank you so much for writing a review about your experience at our hotel. I am happy that your overall experience was good, but so sorry about the dripping water from the air con. I can confirm the problem has been sorted out. We hope to have an opportunity to welcome you back whenever your travels brings...

Cape Town Central, South Africa
Reviewed 2 weeks ago

The rooms was clean and very neat, Staff is very friendly and the hotel is located close the restaurants. Definitely a 5 star rating for a 4 star hotel. Breakfast well presented. Definitely one of THEE hotel in Stellenbosch to visit.

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Helpful?
Thank Fozia A
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this review

Dear sheefa113 Thank you for your words of appreciation regarding your recent stay at Protea Hotel by Marriott Dorpshuis & Spa. We are delighted to received your compliments, and so happy that you enjoyed your stay with us. We look forward to welcome you back soon! Kind Regards Gerty Munro

Reviewed 2 weeks ago via mobile

Not a four star venue. Our aircon did not work. We asked for it to get fixed, it didn't get fixed. It was 30+ degrees. The bed was a double bed, we are used to a king size bed. Breakfast was not four star either. Too much canned fruit and the friend eggs arrived smashed and hard despite asking for...

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Helpful?
Thank Michelle a
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this review

Dear Michelle a Thank you for writing a second review of your recent experience during your stay at Protea Hotel Dorpshuis & Spa. I once again apologise for the inconvenience. I hope we will have an opportunity to better your experience whenever your travels brings you back to Stellenbosch. Kind Regards Gerty Munro

Norwich, United Kingdom
Reviewed 4 weeks ago

This is relaxed hotel with a degree of character situated a 10 minute stroll from the centre of town and a range of shops and restaurants. My room was clean and pleasant and had plenty of space. Breakfast was good as was the service; staff were very helpful and friendly. The pool is quite small but adequate for a quick...

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Helpful?
Thank Lancastrian777
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this review

Dear Lancastrian777 Thank you for your words of appreciation regarding your recent stay at Protea Hotel by Marriott Dorpshuis & Spa. We are delighted that you enjoyed your stay with us. I will make sure all STAFF is fully equipped with necessary information to assist our GUEST during all shifts. We hope to have an opportunity to welcome you back...

Knysna, Western Cape, South Africa
Reviewed 5 weeks ago

Compared to my last stay in Cape Town, this was much better. On my last trip to the Cape, all my luggage was stolen in the hotel lobby, so it was nice to see that security was above average and I doubt if they loose your luggage in the Reception area. Our room was very spacious, but our friends room...

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Helpful?
Thank JaypeeD
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this review

Dear JaypeeD Thank you for your kind and much appreciated review of our hotel and location. As GUEST safety and security is very important to us, I am happy to hear that your experience with our Security TEAM was above average. I am very disappointed in your wifes experience at our Spa. Our Therapist is qualified and in a smaller...

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Near Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel Dorpshuis & Spa is an elegant Victorian Boutique Hotel in Stellenbosch, South Africa. The hotel, a fusion of Victorian and modern elegance, is situated in the heart of the Cape Winelands, providing luxury accommodation to the weary traveller. With 27 rooms, all individually decorated and furnished with antiques, the atmosphere is that of visiting the country side, and yet the Protea Hotel Dorpshuis & Spa with its homely ”Guesthouse” atmosphere provides every modern amenity you would expect from a 4 star Hotel. Surrounded by vineyards and beautiful mountains makes this location one of the most sought-after holiday venues in the Western Cape and in South Africa. ... more   less 

Additional Information about Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa

Address: 22 Dorp Street, Stellenbosch 7600, South Africa
Region: South Africa > Western Cape > Stellenbosch
Price Range: RM455 - RM826 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa 4*
Number of rooms: 27
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Stellenbosch
#10 Luxury Hotel in Stellenbosch
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Room”
 of 5 bubbles sylviawyngaard, 4 Jan 2017 | Read review
“Try a room close to the pool area.”
 of 5 bubbles foziaa775, 29 Dec 2016 | Read review
“Ask for a room away from the junction.”
 of 5 bubbles Lancastrian777, 13 Dec 2016 | Read review
“Ask for a room not located bordering Strand Street. The road is quite busy early morning and late at night.”
 of 5 bubbles Douw, 30 Sep 2016 | Read review
“Choose a room with loft, so much space!”
 of 5 bubbles rynocilliers, 10 Aug 2016 | Read review
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