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Protea Hotel by Marriott Worcester Cumberland

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66 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott Worcester Cumberland
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Showing 58: English reviews
Cape Town, Western Cape, South Africa
Reviewed 20 April 2016

centrally situated in Worcester, the hotel has nice comfortable rooms which appear nice and clean, however carpets weren't vacuumed properly as I kept getting little thorns and grape stalks in my feet, by the end of night one i had binned them all. The window netting in my room was torn. Secure parking for a fee. nice lounge and pool...

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Helpful?
Thank David M
EGICAR, Owner at Protea Hotel by Marriott Worcester Cumberland, responded to this review

Dear Guest Thank you for your comments. It is very much appreciated in bringing the deviation of standards that you have experience to my attention. It is GUESTs like yourselves that make the PH Cumberland great.

Struisbaai, South Africa
Reviewed 14 April 2016

Stay here with my wife and my son and had a blast. When we checked in we received a very warm and friendly welcome from the ladies at reception. They offered my boy some sweeties and had a colouring book at reception and really appreciating the extra mile! There is also a very nice swimming pool, very nice gym, squash...

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Helpful?
Thank Dave P
EGICAR, Owner at Protea Hotel by Marriott Worcester Cumberland, responded to this review

We wish to thank you for your positive comments it is highly appreciated.

South Riding, Virginia
Reviewed 7 April 2016

First this hotel is laid out very strangely. You get 1 room key - regardless of how many people are staying in the room. When we asked for another key, we were charged for it. The rooms are ok but very dated. The doors to the hotel rooms are very old, hollow doors and with one good kick would be...

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Helpful?
Thank TKrobath
EGICAR, Owner at Protea Hotel by Marriott Worcester Cumberland, responded to this review

Dear Valued Guest, Thanks for your comments but we wish to inform you that we follow strict instructions from the Tour Guide regarding the BBQ, I have personally checked your comments and I am satisfied that our staff performed all duties in a very dignified manner.

Cape Town, Western Cape, South Africa
Reviewed 6 April 2016

Our welcome was pleasant , but that was where it ended. We were told that we have to pay if we want to park on the hotels premises. Our room was comfortable but on a corner with the door in one passage and a sliding door leading to the other passage. The noise from people coming home late in the...

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Helpful?
Thank 073GaryRoss
EGICAR, Owner at Protea Hotel by Marriott Worcester Cumberland, responded to this review

Mr & Mrs Ross, Thank you for your valued comments, and it is Guests like yourselves that make the P H Cumberland one of the great Hotels in the Western Cape ,& South Africa because we always listen to our Guests. We are looking forward to welcome you and your family to our Lovely Hotel. Have a great day!

Cape Town Central, South Africa
Reviewed 1 April 2016

The DSTV was down in all the rooms the whole weekend. This is something you could expect when there is bad weather but the fact that all the channels were working at the bars television and guests had to make their way to a "public area" (the bar area) was a inconvenience. I also can not understand how it is...

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Helpful?
Thank pierresummers7
EGICAR, Owner at Protea Hotel by Marriott Worcester Cumberland, responded to this review

Dear Guest Thank you for your comments, we thank you for bringing your deviation of standards to our attention. On Easter Saturday the bad whether damaged our DSTD Receiver and it was fixed on Monday morning due it being Easter Weekend and the service company was unable to get the part earlier than Monday. We apologise for the inconvenience Looking...

Johannesburg, South Africa
Reviewed 30 December 2015

The hotel just misses the mark. On checking in we asked for a room with a fridge. The receptionist made much noise with some unknown other to bring the fridge from room x to room y and we assumed it would be in order... two hours later nothing had happened. We were then informed that only family rooms have fridges...

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1Thank Harriet and Mik... L
Johannesburg, South Africa
Reviewed 11 December 2015

We stayed here at the last minute after experiencing car trouble on the way to Cape Town. The staff were very accommodating and helpful despite our unplanned for midnight arrival. The beds are comfy with good linen and the rooms have recently been renovated. The staff are great - friendly and efficient. Breakfast was better than the usual bog-standard hotel...

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Thank Jenni44
George, South Africa
Reviewed 15 November 2015

The registration is quick and efficient. The hotel looks a bit outdated and in some parts, a little shabby but clean. The rooms are comfortable and adequate. The staff are very helpful and friendly. The food is good wholesome food. If you are traveling alone it is warm, friendly and welcoming. Safe parking for vehicles is a plus. Very consistent...

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Thank Rosemary B
Cape Town Central, South Africa
Reviewed 29 October 2015

I travelled with a group of eight people to Protea Hotel Cumberland unsure of what to expect. From the road the hotel is very underwhelming and appears small so the actual size of the hotel proved to be quite a surprise. We received a warm welcome by friendly staff who were happy to help with bags and to show all...

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Thank Anthony G
Brackenfell, South Africa
Reviewed 23 October 2015

The Bar and restaurant is serving great food and cocktails. The use of hotel facilities are open to the public. Rooms are big, but hotel are old, carpets need to be replace and there is water in the walls. Hotel need renovation. But it was a great stay with friendly staff.

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Thank Lourens-Esterhuyse

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Near Protea Hotel by Marriott Worcester Cumberland

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel Cumberland - Experience the best hospitality in the Boland. The Protea Hotel Cumberland is located in the charming Boland town of Worcester, the heart of the Breede River Valley. Accommodation ranges from standard to deluxe, all fully air-conditioned, or you could spoil yourself and enjoy the luxury of the Presidential Suite. Wining and dining at the hotel is traditional, homestyle and elegant. We offer a variety of leisure facilities at the hotel, with a fully-equipped gym, pool, spa, sauna and steam bath, tennis court and a glass-backed squash court. Venture out of the hotel and explore the Kleinplasie Open Air Museum, Karoo National Botanical Gardens or the Worcester Winelands Wine Tasting Centre. ... more   less 

Additional Information about Protea Hotel by Marriott Worcester Cumberland

Address: 2 Srockenstroom Street | City Centre, Worcester 6850, South Africa
Region: South Africa > Western Cape > Worcester
Price Range: RM321 - RM446 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Worcester Cumberland 3*
Number of rooms: 55
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Questions & Answers

Questions? Get answers from Protea Hotel by Marriott Worcester Cumberland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request Room No 121. It has a Jacuzzi and French doors that lead onto a lounge area.”
 of 5 bubbles vickyed888, 18 Dec 2016 | Read review
“We only had dinner there - so did not see the rooms”
 of 5 bubbles ezettem, 16 Oct 2016 | Read review
“Get room with patio”
 of 5 bubbles , 12 Jul 2016 | Read review
“perhaps something over looking the courtyard...”
 of 5 bubbles 32nicolettem, 4 May 2016 | Read review
“ask for rooms which do not involve walking two flights of steps.”
 of 5 bubbles nicok410, 30 Apr 2016 | Read review
5 of 5