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IC Hotels Santai

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IC Hotels Santai
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1,841 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Preston, United Kingdom
Reviewed 19 April 2016 via mobile

I would recommend this to anyone who want a great holiday at a lovely hotel which includes family like staff... the staff are all friendly and good laugh. I would especially like to Thank mini kids club team UGUR AND GONZO who were brilliant with my kids, nephews and nieces. Overall excellent hotel

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Helpful?
Thank Tanvir K
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Tanvir K, Thank you for preferring the IC Hotels Santai for your holidays and for taking time to share your feelings about your stay on TripAdvisor. It was a great honour to read that you and your family enjoyed your stay and our kids areas. We would be happy to welcome you soon again at IC Santai. Best regards...

Reviewed 16 April 2016 via mobile

I stayed in this hotel with my wife and 3 children of ages 8, 6 and 3 years. I must say the whole experience of staying in there was great and fabulous. They have lots of attractions for children ranging from 3 pools to kids play, night cinema and lots of others. The food was good too. A good number...

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Helpful?
Thank Mustafa K
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Mustafa K, First of all we would like to thank you for your comment. Its a pleasure for us that you and your family enjoyed your Holiday. With one of the biggest and best Mini Club in Antalya, we try to give the best entertainment for our little guests. Our goal is that the childs will stay in the...

London, United Kingdom
Reviewed 16 April 2016

We stayed at IC Santai between 3rd -9 th of April.2 adults and 3 children. We got upgraded to star swim up villa which was amazing!The weather,kids club,food(I love Turkish food 😀)was great!i cant fault anything!Good value too👍Last great Holiday we had was in the Cayman Islands but much more pricey. I reccomend this hotel to everybody.The kids club has...

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Helpful?
1Thank _johngpflynn
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear John, First of all we would like to thank you for you comment. As IC Hotels Santai family, we are working 24 hours a day to offer you the best Holiday which is possible, for the best price. Last year we rebuild our swim up Villas and Mini Club. Our Swim up Villas are especially for families with childs...

Köln
Reviewed 10 April 2016 via mobile

We booked the biggest beachfront villa with private garden and pool and a private wooden beach cabana with armchairs and fridge for one week in October to find a bit of rest and privacy. 1. The Positives - Our villa was very spacious with 4 bedrooms, 3 bathrooms and was nicely furnitured. - Beds were very comfortable and granted a...

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Helpful?
Thank Choroni94
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Choroni94, First of all we would like to thank you for your comment. As IC Hotels Santai Management,our first goal is the guest satisfaction. Unfortunately we couldn’t reach, in some points, our goal on your accommodation. We are glad to read that you enjoy our new build King Villa. Unfortunately we had bad luck with the weather conditions during...

Reviewed 9 April 2016 via mobile

Thank you, but never again.The whole family had stomach problems and vomit.After 3 days we realised its not a problem only in our family.Many hotel guests had the same problems.So after spending one night in Manavgat hospital, we asked the travel agency to move to another hotel (Bel Conti, Belek).The only realy perfect thing in this hotel is pool and...

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Helpful?
Thank Bibiana P
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Bibiana P, First of all we would like to thank you for your comment. We guess that you stayed in our Hotel last year ( 2015 ). We are sorry about the situations which you wrote in your comment. Our Hotel is controlled in a regular basis from independent offical companies about Hygiene. We are sending this offical reports...

Reviewed 8 April 2016 via mobile

I come first time to this hotel with my family. I am very happy. Here is nice beach very good food we liked mini club for children we enjoy with animation team too. Guestralaition also good eatin is also good thanks for everbody we wanna come back here

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Helpful?
Thank Mindaugas B
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Mindaugas B, Thank you very much for your comment and recommendation. Our first goal as IC Hotels Santai Management, is to reach the Maximum guest satisfaction. Thats why we are working non stop to reach our goal. Last year we build one of the greatest Mini Club in Antalya, this year we are building new slides for adults. We...

Belgrade, Serbia
Reviewed 4 April 2016

We stayed in September 2015, 2 adults and a 18 m old baby. Great family hotel, I would definitely recommend it. Great food, very friendly stuff, especially Miss Tatyana (Guest relations I think) and animation team! Rooms very clean, cleaning ladies did a great job and were very attentive (even dough they didn't speak English). Only thing I didn't like...

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Helpful?
Thank nina374
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear nina374. First of all we would like to thank you for your comment. Thank you very much for those kind words about our hotel, service and staff. Your opinion plays an important role for us, we always welcome new proposals and wishes. We informed the related department managers about some negative points which you wrote in your comment. Your...

wirral
Reviewed 3 April 2016 via mobile

I've found it really difficult to write this review. The hotel is out of this world, a kids paradise we just went at a terrible time. And I'm finding it hard to write a positive review based on our experience. We booked to stay 22nd March for 11 days, we were oblivious at the time of booking that this was...

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Helpful?
3Thank Lianne J
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Liannee22 First of all we would like to thank you for your comment. As IC Hotels Santai Management,our first goal is the guest satisfaction. We informed the ralated department managers about all other negative points which you wrote in your comment. We will give our best and work on that points that your next Holiday will be the best...

Reviewed 3 April 2016 via mobile

I had very happy and wonderful time in this hotel , yor animation and personal are professional and good , i was in antaliya for three times but your hotel and personal was far more better 👍❤️ i hope to see you again ! It can be very soon , becuz i miss your hotel and entertainment and animation team...

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Helpful?
1Thank Mohammad A
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Mohammad... Thank you for your feedback. We wary happy to contribute to hear that you loved the IC HOTELS Santai and had a fully enjoyable holiday with us. Our team always strive to provide only the highest quality service for the guests. That’s why last year we build one of the greatest Mini Club in Antalya, this year we...

Reviewed 31 March 2016 via mobile

I am very hapyy here we hawe nice holiday whit animation best one oktay .restaurand good food amazing every think god we hawe nicr time here ..we come here nex time whit my famiilyy here good hotel for every body thank you ic santai hotel for every think

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Helpful?
Thank Azadeh A
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Azedeh A. Thank you very much for your review. We are very pleased to hear such kind words addressed to our hotel, service and personal. Your good mood is the best award and motivation for us. Your comments certainly transferred to the management and in the future, you have only pleasant memories associated with our hotel . Every year...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
IC HOTELS Santai Family Resort, member of IC HOTELS chain is a five star hotel, located in Belek, Antalya on a 94240 m² area and presents “Ultra All Inclusive” and “VIP Service”. The Hotel is 40 km away from Antalya City Center and 30 km away from the Airport. Constructed on a large landscape, the facility introduces its guests a diverse and a longing holiday with its manicured gardens and walking paths, decorative and leisure swimming pools. To make its guests' stay as comfortable as possible, IC HOTELS Santai Family Resort established "NICO Kids Club " with its sleeping units, game halls, education and skill development centers, swimming pools, aqua game pools, water slides and natural parks. ... more   less 

Additional Information about IC Hotels Santai

Address: Uc Kum Tepesi Mevkii, Belek 07500, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Price Range: RM370 - RM1,355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — IC Hotels Santai 5*
Number of rooms: 510
Reservation Options:
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Also Known As:
Ic Hotel Belek
Ic Santai
Hotel Style:
#17 Business Hotel in Belek
#17 Family Hotel in Belek
#17 Spa Hotel in Belek
#21 On the Beach Hotel in Belek
#24 Luxury Hotel in Belek
#31 Romantic Hotel in Belek
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Questions & Answers

Here's what travellers have asked, with answers from IC Hotels Santai staff and other travellers.
219 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms 6611-6659 and 7714-7759 have better ea view.”
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Shahram_Saeedi, 10 Apr 2017 | Read review
“Rooms on the higher floors offer better views .....odd numbers look over pool.”
SouthWalesGadabout, 5 Apr 2017 | Read review
“Villas are great”
949victoriah, 3 Nov 2016 | Read review
“rooms with sea view are bit noisy but worth”
Simina09, 16 Oct 2016 | Read review
“Land view face wooded gardens”
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willsySurrey, 22 Sep 2016 | Read review
5 of 5