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IC Hotels Santai

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IC Hotels Santai
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1,790 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Copenhagen, Denmark
Reviewed 15 January 2016

IC Santai, Belek have everything you can wish for, only thing that isn't working (and is a big thumb down) is the temperature of the children's pool and aqua park/water play area. No one used it and the few that tried came up again very fast.

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Helpful?
Thank Anders B
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Anders B, We would like to thank you that you give your valuable time to write a comment. As IC Hotels, we are working 24 hours a day, to serve you the best Holiday which is possible. Thats why this feedbacks are so important for us. Because our outdoor pools are not heated, the water temperatures of the outside...

North Shields, United Kingdom
Reviewed 14 January 2016

Everything there that we needed. The waterpark and soft play area were excellent the various bars around the complex were first class and they all accommodated my grand-daughter, the varieties of restaurants and choices of food were first class,all the staff on the complex were helpful and courteous.

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Helpful?
1Thank paulrobson2016
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear paulrobson2016, Thank you for youre great comment. We are glad to see that you enjoy your holiday with your Grand daughter. We will continue to give our best that your next holidays will be much more better than your past holidays. Kind Regards. Hakan SALTIK Hotel Manager

Denizli
Reviewed 14 January 2016

Had a great time with whole my family, was s nice winter break. Definetly willing to go again for summer season. Staff very clean and polite, lots of entertainment for kids. Room fairly. Fresh Food...

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Helpful?
Thank ZeynepSOZERI
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear ZeynepSOZERI, First of all we would like to thank you for your comment. We are glad to see that you was satisfied from your Holiday, which is also the reason of our hard and long work. We will continue to give our best that your following holidays in our Hotel, will be better than before. Kind Regards. Hakan SALTIK...

Reviewed 14 January 2016

We have the hotel almost for our self...few people around.But still with this low occupancy our room wasn't clean...the corridors also...we feel like also the staff was free that time...still is 5 star hotel....food was ok, you have plenty of choices.Front desk also need some people skills....especially for lady there ( some smile maybe).There some small things but really matter.

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Helpful?
Thank Bianky B
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Bianky B., First of all we would like to thank you for youre review. We are sad to see that we coulnd’t reach our first aim, which is the Guest satisfaction, by your accomodation. We informed our Front Office manager and Housekeeping manager about the issues. Gentility, Smile and Hygiene are the first things which we train and expect...

Liverpool, United Kingdom
Reviewed 9 January 2016

Although we had a good stay here with kids and there was lots to do, we were disappointed that the hotel had charged more from our credit card (the rate should have been the same as when we booked it on booking.com and there was no issues with currency exchange as they took money in sterling pound) I then had...

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Helpful?
Thank holidaybug2013
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear “holidaybug2013”, Thank you for taking the time to review your vacation at IC HOTELS Santai. With regret we were reading that the hotel did not fully meet your preferences. We sincerely hope that the vacation in our hotel left you some pleasant moments to remember and would always be glad to see you again in any of our hotels....

Reviewed 8 January 2016 via mobile

Good food, good animators, nice beach, very good kids club. Highly recommended for families with kids. Stayed there 10 days and liked everything, starting from check-in till check-out. The only one drawback- flies in main restaurant, they drive people crazy. The rest was perfect.

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Helpful?
Thank AnarNuriyev
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Anar N, Thank you so much for taking the time to share your experience at the hotel. We are very happy to read you enjoyed your stay with us so much. Hope to welcome you again on your next trip to the Turkey. Best regards, Hakan Saltık Hotel Manager

Jakarta, Indonesia
Reviewed 11 December 2015

This resort has all the facilities needed for complete getaway. Big pools (they have several including a kids only), greeneries to walk around, and long white sand beach, with cabanas. The villas have their own pool. Buffet service is constantly good, comes in tasty various dishes, from traditional turkish, to grilled meats, fish, pastas, pancakes, ice creams, cakes, what have...

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Helpful?
Thank im_nell
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear "im_nell", Thank you for taking the time to write a review about your experience here at IC HOTELS Santai We are really happy to hear that we were able to meet your expectations, and thoroughly look forward to welcoming you back in the very near future. Yours Sincerely, Hakan Saltık Hotel Manager

Astana, Kazakhstan
Reviewed 23 November 2015

This was my first stay at this hotel. It has a very nice territory - shut out to gardeners - the territory is very green and clean. The beach is long and sandy, near there is a snack bar which is so convenient. Wi-Fi on the beach was pleasantly surprising. If you’re looking for a quiet place, consider reserving a...

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Helpful?
Thank 755,007
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Guest, First of all we would like to thank you for feedback. We are very happy that you enjoy youre stay, in our Hotel. We informed our related department manager about the showers in the SPA and we will solve this as soon as possible. Hope to see you again Kind Regards. Hakan SALTIK Hotel Manager

Stratford-upon-Avon, United Kingdom
Reviewed 23 November 2015

I spent four nights with a group early November. Weather was still in the upper 20's during the day, evenings no lower than 18 c. Service overall was very good. Housekeeping helpful and friendly. Buffet restaurant staff mostly good, however some had better things to do than check on their guests, like chat and check out each others phones. The...

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Helpful?
Thank Mark L
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Mark L., We would like to thank you, that you give youre valuable time to comment us. Our first aim, as IC Hotels management, is to reach the maximum guest satisfaction. We are glad to see that we reach our aim by your accommodation. We will give our best that youre next accommodation will be much more better. Best...

Reviewed 21 November 2015 via mobile

We love Belek coast and its sandy beaches and nice weather and we are having our holidays there four years in a row, two years in Santai IC Santai is nice family hotel. Lovely and clean beach, fine swimming pools and superb food - beeakfast, snacks all day, lunch, fruit, pancakes, ice cream, cakes, dinner. Evening shows and kids animation...

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Helpful?
1Thank Boris B
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Boris B., First of all we would like to thank you for your nice comment. Its a pleasure for us to read what a nice holiday you had. We also would like to inform you that we are already planning new water slides for older children too, that they can enjoy their time more in the Hotel. Hope to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
IC HOTELS Santai Family Resort, member of IC HOTELS chain is a five star hotel, located in Belek, Antalya on a 94240 m² area and presents “Ultra All Inclusive” and “VIP Service”. The Hotel is 40 km away from Antalya City Center and 30 km away from the Airport. Constructed on a large landscape, the facility introduces its guests a diverse and a longing holiday with its manicured gardens and walking paths, decorative and leisure swimming pools. To make its guests' stay as comfortable as possible, IC HOTELS Santai Family Resort established "NICO Kids Club " with its sleeping units, game halls, education and skill development centers, swimming pools, aqua game pools, water slides and natural parks. ... more   less 

Additional Information about IC Hotels Santai

Address: Uc Kum Tepesi Mevkii, Belek 07500, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Price Range: RM417 - RM1,042 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — IC Hotels Santai 5*
Number of rooms: 510
Reservation Options:
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Also Known As:
Ic Hotel Belek
Ic Santai
Hotel Style:
#8 Best Value Hotel in Belek
#17 Spa Hotel in Belek
#17 Business Hotel in Belek
#17 Family Hotel in Belek
#21 On the Beach Hotel in Belek
#23 Luxury Hotel in Belek
#31 Romantic Hotel in Belek
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Questions & Answers

Here's what travellers have asked, with answers from IC Hotels Santai staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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