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Papillon Zeugma Relaxury

3.4 km from Belek centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
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Ileribasi Mevkii | Serik, Belek 07500, Turkey
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1,303 Reviews from our TripAdvisor Community

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There are newer reviews for Papillon Zeugma Relaxury
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Showing 760: English reviews
Sheffield, United Kingdom
Reviewed 24 October 2016

We were very disappointed with our stay. Throughout our stay we stayed in 4 different rooms! The first room we were allocated were a swim up, in the fridge we found raw chicken. Medication on top of the TV, very dirty and dusty the room was not cleaned at all. The second room was nice but the card reader was...

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Helpful?
Thank samanthahumberstone
bbecerik, Halkla İlişkiler Müdürü at Papillon Zeugma Relaxury, responded to this review

Dear Guest samanthahumberstone, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to...

Dubai, United Arab Emirates
Reviewed 21 October 2016 via mobile

I have so many things to say about this hotel. First of all, although the luxury suite pool rooms I stayed at are very nicely decorated and have an advanced technology and interiors, it's very unfortunate that the rooms are not well maintained at all. When we checked in, the room was very dusty, the carperts were dirty, the bathtub...

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Helpful?
Thank dandan444
bbecerik, Halkla İlişkiler Müdürü at Papillon Zeugma Relaxury, responded to this review

Dear Guest dandan444, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to...

Reviewed 11 October 2016 via mobile

We came to Papillion Zeugma for a weeks relaxing holiday. From the moment we arrived everything was super. We booked one of their 'luxury swim up suites' and I suggest everyone does as it was perfect! Big spacious room with clean modern interior with a few added fancies! We really enjoyed having the option of lazing by our own private...

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Helpful?
Thank Nina-Clare R
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest Nina-Clare R, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Reviewed 9 October 2016

Spent 1 week at Zeugma Relaxury, In general hotel is very good, stylish design, friendly and helpful staff, i would like to highlight Gabriela she saved my day when needed car and it was too late, she made several phone calls and managed the problem, not only with this but in general, she was super helpful and kind. The only...

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Helpful?
Thank Irakli Z
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest Irakli Z, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Manchester, United Kingdom
Reviewed 7 October 2016

The room was very clean & a Side see view . The balcony was very small as it seems most of them are all the same unless you pay for the bigger rooms . It was a shame there was so much wasted space in the hotel . There was a really nice butterfly collection all made in coloured glass...

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Helpful?
Thank suemanor17
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest suemanor17, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Reviewed 5 October 2016

After having visited so many "luxurious" hotels on the same coast, I can honestly tell everyone that holiday I spent with my family in Papillon Zeugma has been the BEST holiday in our life. My children enjoyed the activities of the Kids Clup every day and the staff of kids club were giving you the impression as if I was...

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Helpful?
Thank Volkan D
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest Volkan D, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Reviewed 3 October 2016

I was for the second time at Papillon Zeugma and I was very happy to back there for the second time. Everything was outstanding: - spacious and clean rooms, comfortable beds. The rooms have 2 matrimonial beds plus one sofa which is ok for a child if needed. We also opted for a baby cot which was free of charge....

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Helpful?
Thank Cosmina S
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest Cosmina S, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Geneva, Switzerland
Reviewed 3 October 2016

My sisters and I had a lovely stay in Papillon Zeugma. The villa was exceptional, the food was tasty and various, especially the turkish restaurant :) We did really appreciate the personal, all welcoming and devoted, in particular the animation team who took a really good care of us !! Thank you very much ! We stayed in Papillon Zeugma...

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Helpful?
Thank Lena31000
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest Lena31000, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Oradea, Romania
Reviewed 2 October 2016

Me and my husband we spend the most beautiful week at Papillon Zeugma. We were amazed by location and perfect rooms. When we arrived we were greeted very friendly and I always appreciate how we've been served. The room was very clear and every morning we have a surprise for us.Food was absolutely delicious and varied, the chefs are awesome!...

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Helpful?
Thank sabadus_melania
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest sabadus_melania, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Reviewed 29 September 2016 via mobile

Me and my partner visited Turkey for the first time, it was our first holiday in a while as i was recovering from a critical illness, now on the mend we were looking for a nice deserved break. We booked this hotel primarily based on the feedback, hotel type, and services available. We opted not to go to a huge...

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Helpful?
Thank Niddi34
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest Niddi34, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Papillon Zeugma Relaxury has fully renovated and refurbished. Comfort and luxury is united and created the new concept of the hotel 'Relaxury'. ... more   less 

Additional Information about Papillon Zeugma Relaxury

Address: Ileribasi Mevkii | Serik, Belek 07500, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Price Range: RM646 - RM1,614 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Papillon Zeugma Relaxury 5*
Number of rooms: 325
Reservation Options:
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Also Known As:
Papillon Zeugma Belek
Papillon Zeugma Hotel Belek
Hotel Style:
#5 Family Hotel in Belek
#10 Romantic Hotel in Belek
#13 Spa Hotel in Belek
#14 Business Hotel in Belek
#18 On the Beach Hotel in Belek
#19 Luxury Hotel in Belek
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Questions & Answers

Here's what travellers have asked, with answers from Papillon Zeugma Relaxury staff and other travellers.
79 questions
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Questions? Get answers from Papillon Zeugma Relaxury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Block B, higher even numbers, on higher floors give a lovely view.”
 of 5 bubbles mitzigaynorRipon, 10 Nov 2016 | Read review
“Swim up room a must”
  • Very nice
  • Swim up room
 of 5 bubbles husky1967, 28 Oct 2016 | Read review
“the main building air con doesnt come on until 1pm - 2am. the swim up rooms are 24/7 continuous.”
 of 5 bubbles samanthahumberstone, 24 Oct 2016 | Read review
“If possible take 5th floor, big balconies and lovely view.”
 of 5 bubbles 664irakliz, 9 Oct 2016 | Read review
“Un sure really has we had no problems with any noise at all”
 of 5 bubbles suemanor17, 7 Oct 2016 | Read review
5 of 5