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Serena Hotel

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397 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Miami, Florida
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 6 December 2012

Serena is a nice 4 stars hotel with a cozy lobby and a perfect location. Everything else is average. It is a small 34 apartment hotel, with average service, decent breakfast and decent rooms. It is pretty new, just two years old, but the furniture in the room are pretty basic and they try to sell themselves as boutique hotel... More 

Helpful?
3 Thank Lkolo7
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola, muchas gracias por sus comentarios, hemos tomado nota de los detalle que no detallo para mejorarlos, lo esperamos nuevamente,... More 

Boston, Massachusetts
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 24 November 2012 via mobile

I have mixed feelings about Serena - on the one hand the location is great, the communal areas are beautiful and the spa and pool (which I looked at but didn't use) are lovely However.... My room was dark and oddly plain - it felt more like a chain hotel than a boutique. It was also freezing cold ans changing... More 

Helpful?
1 Thank BostonianBrit
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola, muchas gracias por sus comentarios, hemos tomado nota de los detalle que no detallo para mejorarlos, lo esperamos nuevamente,... More 

Denver, Colorado
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 November 2012

We stayed here with a business group. The hotel was selected by our Argentinian hosts. It was perfect. The staff was professional and helpful. The rooms are modern but comfortable. There is a lovely patio out back for drinks and relaxing. The breakfast was included and delicious. And the price was very reasonable for this upscale neighborhood. I would return.... More 

Helpful?
Thank 707holly
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola, muchas gracias por sus comentarios, hemos tomado nota de los detalle que no detallo para mejorarlos, lo esperamos nuevamente,... More 

Sao Paulo, SP
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 November 2012

This is a charming, modern and well appointed hotel in one of the best areas of B.A., Recoleta. From the moment I stepped in I realized that my stay would be fantastic. Staff helped with my luggage and were very polite. Even though it was only 11:45am they were able to check me in at an upgraded room. I had... More 

Helpful?
1 Thank FPFTVP
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola, muchas gracias por sus comentarios, lo esperamos nuevamente, Saludos More 

Sao Paulo, SP
Level Contributor
108 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 3 November 2012

Probably this is one of the best boutique hotels in town. The location is excellent, and the service impeccable. The rooms are very nice, and we goa an upgrade to the penthouse, where they have a balcony, which is extra charming. We highly recommend it.

Helpful?
Thank CarlosMeloBrasil
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos More 

ISRAEL
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 October 2012

Being Argentinian born makes this boutque Hotel more fascinating. IT IS PLACED IN ONE OF THE BEST AREAS!! near La Recoleta with those wanderfull boutiques, near Avenida Sta Fe, Very quiet and elegant, Near La Recova (area of restaurants)... everything was really GREAT Excellent staff!! Lovely rooms.Big, Free Internet who WORKS! Excellent location.. IT WAS THE PERFECT CHOICE!!! I will... More 

Helpful?
Thank IsraelRachel
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos More 

San Francisco
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 October 2012

Catching up on my TripAdvisor Reviews. In July I stayed at the Serena Hotel . It was a perfect location for exploring this part of the BA. I am a single female traveler so feeling safe and taken care of is important to me. I felt this way at the Serena. The room was small but comfortable and clean. Breakfast... More 

Helpful?
2 Thank curiousgeorgetravelr
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola, muchas gracias por sus comentarios, hemos tomado nota de los detalle que no detallo para mejorarlos, lo esperamos nuevamente,... More 

Bolton, United Kingdom
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 12 October 2012

Here for 6 nights Boutique-y rather than flash Staff are very helpful and friendly Great location, in a good area Lovely breakfast Very pleasant public areas Very nice bedroom, with plenty of space (and wardrobe space) Reasonable value Would definately stay again if ever in BA

Helpful?
2 Thank super95
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola, muchas gracias por sus comentarios, hemos tomado nota de los detalle que no detallo para mejorarlos, lo esperamos nuevamente,... More 

Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 October 2012 via mobile

Nice room, pillows, bed, breakfast. Everything is great. Avoid the mancini restaurant. The hotel offers a 10 % discount , which they never give you (we tryed twice), besides very expensive comparing others same level.

Helpful?
Thank Andreiagoncalves
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos More 

Parma, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 October 2012

It was wonderful to spend our last days in Bs As at this great design hotel in the beautiful and elegant Recoleta area. This is ideal for those who want luxury in their surroundings as well as when they step out of their front door. This is not a hotel that looks good and when you start using its facilities... More 

Helpful?
2 Thank Sandra B
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos More 

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff

Additional Information about Serena Hotel

Address: Libertad 1617, Buenos Aires, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: RM772 - RM929 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Serena Hotel 4*
Number of rooms: 34
Reservation Options:
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Hotel Style:
#18 Spa Hotel in Buenos Aires
#23 Romantic Hotel in Buenos Aires
#38 Luxury Hotel in Buenos Aires
#58 Business Hotel in Buenos Aires
#79 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Serena Hotel staff and other travellers.
1 question
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Questions? Get answers from Serena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard rooms are quieter”
 of 5 bubbles AdriAfrica, 27 Nov 2016 | Read review
“rooms facing the garden are quieter.”
 of 5 bubbles alejandraH9, 26 Apr 2016 | Read review
“This is a quiet street, but rooms over-looking the inside garden are best.”
 of 5 bubbles CST747, 9 Feb 2016 | Read review
“Our 5th floor room faced the front but we had no problem with street noise.”
 of 5 bubbles Needsavacation, 29 Oct 2015 | Read review
“Quiter on the garden side of the hotel”
 of 5 bubbles 693debbiet, 14 Aug 2015 | Read review
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