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Sofitel Buenos Aires Arroyo

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1,134 Reviews from our TripAdvisor Community

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Showing 664: English reviews
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Sao Paulo, SP
Reviewed 6 days ago NEWvia mobile

The hotel itself looks really nice and the staff is always kind and handy. The breakfast is awesome, the croissants and different eggs are simple yummy. Unfortunately, to me that went there to work it was the worst choice possible. My room (1101) is too small for the price, there's just a bed, small table to work and a tv...

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Helpful?
Thank Renato C
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Renato C, Thank you for your feedback regarding your stay with us. I would like to apologize for the inconvenience with the internet connection that you have experienced. I have been informed that it is working properly at the moment. Regarding the room, it will be our pleasure to offer you a room move tomorrow in order for you...

Tegucigalpa, Honduras
Reviewed 1 week ago NEW

One of my favorite hotels! Great location and staff. The rooms are comfortable. Not huge but big enough. Breakfast is included and you can order a la carte and/or the buffet. Cannot say anything but good things about this hotel!

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Helpful?
Thank jmolinat
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear jmolinat, Thank you very much for your kind words. It has been a pleasure to receive you at Sofitel Buenos Aires, and to know you have enjoyed your stay. Rest assure I will share your comment with the team. Looking forward to receiving you again. Yours sincerely, Frédéric Ribault General Manager

Honolulu
Reviewed 1 week ago

Stayed here for one night before departing for Antartica. The restaurant in the hotel was incredible. The room was simple but very quiet so were able to get a great night sleep after flying for 30 hours. Staff helpful. Centrally located. Wifi great.

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Helpful?
Thank HonoluluRS
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear HonoluluRS, We very much appreciate your feedback regarding your stay with us. We are glad to know you have had a lovely stay and that you have enjoyed our service at the restaurant. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Frédéric Ribault General Manager

Sao Paulo, SP
Reviewed 1 week ago via mobile

Certainly my favourite in Buenos Ires, great location, fantastic service, warm people always available to help and find solution. Not too big in a very nice building, you feel home. We arrived late to a delayed flight and the hotel was connecting permanently with the driver to get information, the check-in was immediate and we had a fantastic upgrade in...

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Helpful?
Thank Olivier S
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Olivier S, Thank you for choosing Sofitel Buenos Aires for your recent visit to our city! It is a great pleasure to know you had a "Magnifique" stay. We are truly glad you have enjoyed our services and location. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager

Denver, Colorado
Reviewed 1 week ago via mobile

Stayed at the hotel for two nights. Great location. Easy walk to the sights of Buenos Aires. The staff is courteous and friendly. The room was very comfortable. Nice bar to relax in during the evenings. The breakfast buffet was very good. Wonderful selection for breakfast. Nice little exercise facility and pool in the basement. Would definitely stay here again.

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Helpful?
Thank Emcnhaa
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Emcnhaa, It is a real pleasure to know that your have had a lovely stay with us and enjoyed our facilities and location. Thank you for choosing Sofitel Buenos Aires, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Frédéric Ribault General Manager

London, United Kingdom
Reviewed 2 weeks ago

We went to the Sofitel with a friend for a night, the service was so great we stayed one more night. Mario at the reception assisted us from the beginning and was very helpful with every request we had. Due to a minor issue in our initial room, Mario didn't hesitate to upgrade us in a very nice room with...

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Helpful?
Thank pouyf
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear pouyf, We appreciate your feedback regarding your stay with us. We are glad you have had a lovely stay with your friends, and enjoyed the Hotel and location. Rest assure I will share your comment with our team, specially Mario, who I am sure will be very glad to know he made your stay much better. Looking forward to...

San Francisco, California
Reviewed 2 weeks ago

Latest stay was my second within two weeks. Flawless in every way. The location is peerless. The staff is wonderful. The rooms are so well designed and maintained. My first stay was over 5 years ago, and I am always concerned about things getting shop worn or poorly maintained. Not here! The facility is pristine.

Review collected in partnership with Sofitel.com
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Helpful?
Thank RBMinSF
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear RBMinSF, Thank you very much for such a positive feedback. It is a pleasure to know that you had a lovely stay with us. Rest assure I will share your kind words with our team. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Frédéric Ribault General Manager

Citrus Heights, California, United States
Reviewed 2 weeks ago

We stayed at the Hotel for 4 days and found it outstanding. The staff was extremely helpful and pleasant. The rooms were very comfortable and quiet. A fabulous breakfast every morning gave us the energy to go out and explore. The location was very safe and I would recommend it for a visit.

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Helpful?
Thank Doug D
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Doug D, Thank you for taking the time to tell us about your experience with us. Rest assure I will share your kind comments with the team. It is for us a great pleasure to know you have had a lovely stay, and enjoyed both our rooms and location. Looking forward to receiving you again at Sofitel Buenos Aires....

Brisbane, Australia
Reviewed 3 weeks ago

This hotel stay was perfect and met expectation. It was an excellent central location for all tourist spots and for the business district if you are there for work. The breakfasts were 5 star standard and the bar staff at night were nice. A big thank you to Mario Holguin for making our stay perfect and to Pablo for assisting...

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Helpful?
Thank 0VT
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear 0VT, Thank you very much for such kind words. I will surely share your comments with the team, specially Mario and Pablo. I am sure they will be glad to know they have helped your stay be so pleasant. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager

Reviewed 3 weeks ago via mobile

Room (204) had the dirtiest carpeting I ever saw. The breakfast staff was pushy to finish and clean by 10am. To top the experience, 6 days after checking out, I was charged ARS 1100 which remains totally unexplained despite one mail and two phone calls. By far the worst Sofitel I've been to.

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Helpful?
Thank Ramzi S

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Sofitel Buenos Aires is located in the tranquil and charming Arroyo Street, surrounded by enchanting and quiet sidewalks flanked by trees, the area is a heaven made up of antique shops and art galleries, a true epicenter of culture. The hotel features a perfect blend of the French savoir faire and the Argentine tradition, with an ambiance complementing exquisite decor and the delicate scents of soft flowers, awakening the senses of guests and giving them the feeling of being where true luxury sits. ... more   less 

Additional Information about Sofitel Buenos Aires Arroyo

Address: Arroyo 841 | C.A.B.A, Buenos Aires C1007AAB, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: RM957 - RM1,544 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Buenos Aires Arroyo 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Sofitel Buenos Aires Arroyo Hotel Buenos Aires
Buenos Aires Sofitel
Hotel Style:
#9 Business Hotel in Buenos Aires
#17 Romantic Hotel in Buenos Aires
#18 Luxury Hotel in Buenos Aires
#36 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Buenos Aires Arroyo staff and other travellers.
17 questions
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Questions? Get answers from Sofitel Buenos Aires Arroyo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a grocery store close by with anything you would need for a picnic including a fabulous selection of wines”
402dougd, 10 Apr 2017 | Read review
“Awesome safe, central beautiful quality hotel. The bed linen and mattress were awesome. Book the Sofitel!”
0VT, 9 Apr 2017 | Read review
“try to avoid rooms overlooking the train station”
Claudiobxl, 25 Mar 2017 | Read review
“get upper floor”
rogerbowman, 16 Mar 2017 | Read review
“Try to get a room with a view of Copacabana beach”
lesleym604, 14 Mar 2017 | Read review
5 of 5