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Sheraton Buenos Aires Hotel & Convention Center

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Sheraton Buenos Aires Hotel & Convention Center
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1,787 Reviews from our TripAdvisor Community

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Showing 656: English reviews
Armonk
Reviewed yesterday NEW

I've been to some fabulous Sheraton's and some decent ones. This was on the low end of the spectrum. The hotel seems tired. Decor is minimalist and there was really nothing inspiring about the room. Small bathrooms. Basic bed. I have come to expect more from Sheraton.

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Thank orrdin
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

We arrived on the early b a flight and they took care of us immediately. the room was huge with 3 beds , beautiful big fluffy towels big comfy beds . They could not do enough can't wait to return tomorrow

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Thank sandra523
Reviewed 3 days ago NEWvia mobile

This place is great! I have stayed here since the late 90's and they have always provided an awesome service. They are at a great location . Their staff is friendly and a pleasure to see every time I return. I highly recommend you give the Sheraton Buenos Aires hotel a try on your next visit.

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Thank Juan G
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much Juan G for your comments regarding your last stay at Sheraton Buenos Aires. We are delighted to know that your experience with us was magnificent. We hope to have you soon with us again! Warm regards.

Reviewed 1 week ago via mobile

Top class Hotel with all the service you can imagen. Room was large and clean with a great city view. Top fitness facilities and pool area both inn and outdoor. Friendly english speaking staff. Excelent location in the city . Will come back.

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Thank Peter J
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Peter, we are delighted to know you have enjoyed your stay with us. We hope to have the pleasure of welcoming you very soon in Buenos Aires.

Brighton, United Kingdom
Reviewed 1 week ago via mobile

This is fundamentally a standard 4 star hotel which could be anywhere in the world; the inside of Sheraton rooms are pretty uniform, wherever you are . But in fact this place is well situated with a newly renovated and gracious lobby and bar, a decent pool and gym and helpful staff. It is attached to the Park Tower which...

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Helpful?
Thank idandb
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear idandb, thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

Reviewed 1 week ago via mobile

Coordibationon without the stress..Cab are reasonable..Most drivers claim to not understand not read addressed...All eventually get you there... All took us dollar with a conversion... Your take the meter...Amount at end...Divide be 15.5 today. To find the attached s dollar owed. Always round up..All drivers have accepted our calculations then the see it done.... Appreciate the additional dollars for tips

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Thank Jupiter F
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Jupiter F, thank you for having chosen our hotel for your last stay. Regards!

Reviewed 2 weeks ago

This was the first of a two part stay - in between we traveled to see the Iguazu Falls. The hotel did not have our reservation but were able to accommodate us with no problem. They hotel staff were able to assist us with reservations for dinner and for tours, to assist with transportation to the airport - everything we...

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Thank Jeanne D
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Jeanne D, we are delighted to know you have enjoyed your stay with us. We hope to have the pleasure of welcoming you very soon in Buenos Aires.

Reviewed 2 weeks ago via mobile

This is a very good hotel. It has views from all rooms and has a great location. The food is good And the staff are always great The front desk is always helpful friendly and fast. Bellmen quick. The bar area is wonderful

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Thank James S
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear James S, we are delighted to know you have enjoyed your stay with us. Thank you for hightailing our staff performance, we really appreciate that. We hope to have the pleasure of welcoming you very soon in Buenos Aires.

Huntington Beach, California
Reviewed 3 weeks ago

Hotel was beautiful. Service and staff excellent. Loved the front office staff, and the cocktail lounge in the walk through area. Rooms great. View perfect. They greeted us each time we were in and out like Kings and Queens.

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Thank marilynkamburis
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear marilynkamburis, we were delighted to hear that you had a wonderful stay with us at Sheraton Buenos Aires. It was nice to hear that you have enjoyed all our facilities. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences. Thank you so much for staying with us...

London, United Kingdom
Reviewed 3 weeks ago

The main upside of this hotel is the location. The staff are helpful and friendly even when it's very busy. The rooms are a decent size but are relatively tired and need to be refurbished. The room I stayed in had wallpaper peeling off, the under-side of the bed was coming away and cracked plug sockets. Not somewhere I would...

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Thank CandG2011
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear CandG2011, thank you for taking the time to review our hotel. We deeply apologize that your last stay with us was not as comfortable as should be. We did not meet your expectations regarding the room conditions. I have shared your comments with the management to make improvements and take the necessary measures to avoid repetitions. I would like...

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Address: Calle San Martin 1225 1275, Buenos Aires C1104AKC, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: RM642 - RM1,185 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
Number of rooms: 742
Reservation Options:
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Also Known As:
Sheraton Buenos Aires Hotel And Convention Center
Sheraton Buenos Aires Hotel Buenos Aires
Buenos Aires Sheraton
Hotel Style:
#31 Spa Hotel in Buenos Aires
#63 Family Hotel in Buenos Aires
#72 Luxury Hotel in Buenos Aires
#94 Romantic Hotel in Buenos Aires
#95 Business Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buenos Aires Hotel & Convention Center staff and other travellers.
10 questions
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Denver, Colorado
over a year ago
Sparks, Nevada

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Questions? Get answers from Sheraton Buenos Aires Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoyed the view of the park - higher floors may have better views of the water as well.”
 of 5 bubbles 451jeanned, 2 Feb 2017 | Read review
“Excellent access to elevators - room had beautiful view”
 of 5 bubbles marilynkamburis, 29 Jan 2017 | Read review
“Upper floors are quiet. Ask view to La Plata”
 of 5 bubbles danielapV7933LK, 28 Jan 2017 | Read review
“Ask them...I prefer my view to the River!”
 of 5 bubbles Y3350LYjosem, 3 Jan 2017 | Read review
“Higher floors were more quiet”
 of 5 bubbles MH9727, 20 Dec 2016 | Read review
5 of 5